Reviews of Microtel Casselman 3 stars
17 Rue Industrial, K0A 1M0 Casselman, Canada
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
Way too expensive for a roadside hotel p
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe staff were all friendly and helpful. Beds are very comfortable.
The only disappointment is that the breakfast area is very small and therefore the selection is too. Still enjoyed the breakfast but would have enjoyed scrambled eggs or sausage, etc
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation close to calypso.
The bathroom was not cleaned properly, the toilet and the shower had stains and mold. I didn't take a shower because of it :(
I will follow up with maintenance to do some new caulking thank you
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI recommend a perfect location
Thank you so much for the great review it is appreciated and I will share it with my team.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBig clean and easy access plus everything available such as gas / food / coffee
Thank you for the great rating it is appreciated I agree we do have easy access
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewI was given a small room compared to my colleagues. It felt like living in a closet.
Unfortunately you had the basic room booked. Perhaps on your next visit we can get you a bigger room at no extra cost.
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewEverything seemed extremely old, and the sofa was in awful condition. Will not recommend to family and friends.
We have been open for 10 years and we are hoping to do some renos in 2026. Our maintenance team does a great job caring for our building.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewI’ve stayed a few times before and I’ve never been disappointed. Staff is always very friendly and professional. The rooms are impeccably clean. The bed is very comfortable also.
Thank you Louise for the awesome rating it is appreciated and I will share it with my team.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation, bed comfortable
Have not been able to set up the TV Room very small A/C right beside the bed, to loud, not able to turn it off, regulation just with thermostat possible. No mini fridge No warm breakfast
You had our basic room. We do have bigger rooms that we would gladly give you an upgrade on your next visit.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe staff were so wonderful… and they had Gluten free bread on hand! The rooms were cozy and so clean.
For the price I was expecting a breakfast with eggs and sausage or something more like that. They had a wonderful pancake machine and toast and cereal and all that… wonderful it was so clean and abundant. But for the price a warm breakfast would have been nice.
Thank you for the suggestion I will pass it on. Im happy to hear that your room was cozy and clean.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewClean. Free water and coffee
Colleagues paid less for more Small Room, no fridge, no microwave Little Breakfast, no hot food Non environmental bath products No USB plugs to charge phone
Thank you Cory for taking the time. When our hotel was built 10 years ago USB plugs did not exist in the standard hotel. Something for us to consider when we do renos. Our breakfast is only a continental. We added the pancakes and hard boiled eggs as a hot option, this is above the brand standards.
Thank you Cory for taking the time. When our hotel was built 10 years ago USB plugs did not exist in the standard hotel. Something for us to consider when we do renos. Our breakfast is only a continental. We added the pancakes and hard … Show more