Oh my!!!! I could not get in for almost 24hrs. They promised to follow up but did not. Once finally in I noticed the TV didn't work. I was promised it would be fixed. The "handy person" was not able to fix it which no one told me and then locked me out of my apartment to where the master key at 1am didn't work. I was promised someone would fix the TV, which was never done. And repeatedly I asked at the hotel and when speaking to staff to have the manager call me and that never happened. It really is too bad because so much was good.

The beds were so comfy and is a good location.

Stayed in August 2025

One of our party was 77 years old, very tall and has had knee surgery. Two late 60's and a late 40 year old. We all found the three fights of stairs to get to our apartment many times a day very challenging. The bathroom with the slanted roof line in the shower was not well received by our tall man. Our toilet paper, very thin, was never replenished. We had the roll that was there when we got there and one extra. We were there for 9 days! Luckily our kids across town had an abundance, so we got some of theirs. No hand soap or staples were provided. The salt shaker had been emptied and pepper were the old things supplied. Our cable box and batteries in the remote had disappeared so they brought us a new box the next day. Our coffee maker didn't work but they brought us a brand new one. We had to buy our own laundry detergent, dryer sheets, coffee and fixings. The wind whipped through the windows and one screen had a 5" hole in it. It got quite cool while we were there and the heat only marginally heated the apartment. Don't let the picture on the website fool you. We were sent to the building down the road at a busy intersection. It was a gorgeous old house in its day but has not been kept up, at least in our apartment.

Breakfast was not included with our apartment. It was relatively close to downtown but we did have to drive and parking downtown is a nightmare. The apartment was spacious and the laundry facilities were great. The three bedrooms were a good size with lots of living area.

Stayed in August 2025

Furniture was ratty, worn, old. On a hot day bugs came out of the kitchen floor board cracks. Dishwasher didn’t work. Bathroom fan didn’t work.

Lions out front are very cool! The building is architecturally interesting. Nice veranda. Spacious inside. Good kitchen layout. Good location.

Stayed in August 2025

Check-in should be more convenient.

The apartment's size is very good.

Stayed in August 2025

There was only a couch in the living room so two people always had to sit on the hard kitchen chairs. There was no airconditioning in the apartment.

It was clean.

Stayed in August 2025

Leaside Apartments are in an older house, but had what we needed. Walking distance to downtown, without being in downtown. Busstop right outside the door.

Stayed in August 2025

Shower was a little awkward to use but we managed. Biggest issue would be no way to cool the room down as we had no a/c and I don't believe the windows can be opened without letting bugs in.

Spacious, clean, style.

Stayed in August 2025

The most disturbing was there is a room that leads to the “furnace, hot water and other items” which wasn’t and unable to lock. That room leads outside and it, too, wasn’t locked. So essentially, someone could enter our suite through both doors.

Quiet

Stayed in July 2025

The TV is a bit small for the size of the living room and there were both volume and picture clarity issues

We stayed in the property next door which was self catering. Very well put together. Safe and comfortable

Stayed in July 2025

No air conditioning. Only one fan available.TV didn't work . Difficult to open the windows and keep them open. Some dishes were put away dirty. No shampoo or conditioner, just body lotion. We weren't able to check in on the 17th because our vehicle broke down. No reimbursement provided and we had to book a night in another hotel.

Ample space, laundry . Grocery stores nearby Outdoor seating Private entrance at the back. Kind, helpful staff

Stayed in July 2025

No screens on the windows so the rooms had no airflow. Sink and tub were slow draining. Taps dripping.

It was a good location and the rooms were a good size.

Stayed in July 2025

Great central location, close to downtown. Quiet, ckean neighbourhood.

Stayed in August 2024

Luckily we had one fan, but there are no air conditioning, ceiling fans, or screens on the windows that you could open them, very hot & uncomfortable trying to sleep

Property was clean, lots of room, good location

Stayed in August 2024

The door knob was broken, there were fruit flies, the air felt old and stuffy, the sofa was uncomfortable.

The location was great, beds were comfortable… enjoyed having a washer and dryer.

Stayed in August 2024

Too much furniture in the small space and the furniture was old and the couch looked like a cat has scratched it to bits. There was food on the kitchen floor and in the one bedroom. Hair in the sink and shower.

The location was central to everything. There was everything you needed in the kitchen. Loved having the dishwasher. I liked the original parts of the building it added charm. Beautiful island in the kitchen.

Stayed in August 2024

Communication could be better.. street number and units could be better marked. I had a couple try to get in the unit at 2 am. Turns out the lack of signs had them confused.. Little coffee in the room would have been nice. The door code should have been emailed to us, not left in the mailbox. Left us feeling less than secure.

Location, suite with little kitchen was nice.

Stayed in July 2024

Nothing, all was fine

Well located, clean, well equiped and comfortable

Stayed in June 2024

The location was great and the staff were wonderful.

Stayed in December 2023

Climbing the staircase

It's an okay place

Stayed in August 2023

When we arrived we were assigned to an apartment at a nearby location, different than the pictures we viewed when booking Midstream Manor. It was in poor condition and not suitable for a family of 4 for a month. The next morning the staff helped us get upgraded to a much better apartment at Monastery Hotel without an extra charge and also provided laundry service because the new place didn’t have access to a washer/dryer.

Monastery Hotel. Great location close to downtown.

Stayed in August 2023

A lot of stairs! Air conditioner wasn’t big enough for the size of the apartment. There was always a lot of water on the floor after showering, not sure where it was coming from.

The location was great, an easy walk to downtown. There was lots of space. The beds were comfortable.

Stayed in August 2023

It would've been nice if it had coffee and filters to use with the coffee maker. There was some noise in the hallway and outside early in the morning and late at night, so if someone was a light sleeper that would be problematic. The window also led right onto the parking lot and since it is a basement apartment I wasn't comfortable leaving the blinds open because people would see directly into the unit. The location was challenging because I didn't have a car so it wasn't the easiest to get downtown.

The unit was nice, it had everything that I needed. The staff was friendly and helpful, but I didn't need to interact with them much at all! Check in and out were seamless and the instructions for how to access the unit were detailed and very helpful. The area was *beautiful* with lots of big trees and beautiful houses.

Stayed in June 2023

The facility needed to be updated. The bed was not very comfortable and it was noisy. Light bulbs needed changing and the bathroom door would not close.

The location was great.

Stayed in August 2025

Windows did not open. No heat pump or air conditioning

Very roomy

Stayed in August 2025