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Reviews of Montebello by Whistler Premier 4 stars

4745 Casabella Crescent, V0N 1B4 Whistler, Canada

#17 of 211 hotels in Whistler

Guests' Choice

Review score

Based on 46 apartment reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 18 May 2025

    9.0
    Great lodge, ideally situated. Would definitely return.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 2 nights
    • Submitted via mobile

    Showers were not as good as they could have been, but a small negative.

    Lovely lodge, close to central village area. Great kitchen with plenty of cooking and eating implements. TV setup really simple to use.

    Stayed in May 2025

  • Reviewed: 23 September 2024

    9.0
    Excellent choice for a group of 6 in Whistler
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 3 nights
    • Submitted via mobile

    Garbage dump is a little walk and needs a code to open the door

    Well kept, well furnished and walking distante to center village

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Good, with the exception of the issue with the towels.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived, there were used wet towels on the floor in two of the bathrooms, and the soaps had been opened and used. We had to contact the Chamois front desk and order replacement towels.

    Comfortable. Well equipped. Good value.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Overall a nice stay. Price isn’t cheap though.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Den & Private Hot Tub (4847)
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is less than satisfactory. Only the study has stable connection. Location is a bit off the action centre, we got to drive to the centre and was a hassle looking for parking.

    It offers lots of space. Kitchenware is complete. Jacuzzi is nice.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Fantastic property. Ideal for what we wanted
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent property, had everything we needed. Perfect.

    Stayed in August 2024

  • Reviewed: 5 July 2024

    10
    Cozy family stay - what a great spot!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 2 nights
    • Submitted via mobile

    It was so cozy and brilliantly appointed - sometimes you stay with six people and there are only six spoons and six bowls and six cups…. This place has plenty of everything and is so comfortable. We loved our stay!

    Stayed in July 2024

  • Reviewed: 28 June 2024

    9.0
    Great location, comfortable, quiet. Extra parking if coming with a group.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Private Hot Tub (4739)
    • Stayed 2 nights
    • Submitted via mobile

    No towels for the hot-tub, so make sure you bring your own.

    Great spot for a group weekend. Private hot-tub was excellent. Walkable to the village.

    Stayed in June 2024

  • Reviewed: 28 March 2024

    10
    Great place with space to unwind
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Den & Private Hot Tub (4821)
    • Stayed 3 nights

    no issues

    Nice unit in a good location for what we needed

    Stayed in March 2024

  • Reviewed: 26 January 2024

    10
    Great time was had by all, if you can look past the cost you wont be dissapointed
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 9 nights

    Not much, we had planned form teh location so there were no surprises. The insane lines on weekends, definately plan your ski days for mid week.

    Location of montebello just outside the village suited us perfectly as a family. Glad we had a car as this just made everything so much easier. Close to marketplace for shopping and 2 minute drive to village fro anything else. If you dont have a car, get lockers in the village to store your ski's. The hot tub was awesome.

    Stayed in January 2024

  • Reviewed: 5 September 2023

    8.0
    Comfortable space in a great location. Would stay there again.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 3 nights
    • Submitted via mobile

    the kitchenware is very disorganized and full of mix and match items which clutters the limited storage space. Need a pair of kitchen scissors.

    location was excellent and house is spacious and comfortable.

    Stayed in September 2023

  • Reviewed: 9 August 2023

    10
    Pleasant, quiet condo in a great location.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    HVAC was not cool enough. Areas of the Condo were too warm and we were unable to cool those areas down because the HCAV control had a Governor which prevented us lowering the temperature.

    Clean, conveniently located, very pretty location, quiet.

    Stayed in August 2023

  • Reviewed: 14 June 2023

    9.0
    excellent and comfortable stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 3 nights
    • Submitted via mobile

    nice location close to the village , 10 min walk. 3 full bathrooms very helpful when traveling with a family. we were very comfortable and the AC was a big plus as couple of the days we were there were quite warm in Whistler. 

    Stayed in June 2023

  • Reviewed: 14 April 2023

    10
    New favorite place! Would love to make annual arrangements!
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights

    lock on hot tub (broke) as it was a bit flimsy. didn't know where it was as directions say it's on a hook on the wall by patio door, Not a big deal but it was in the book

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Location was great. Walking distance from the marketplace but far enough away to be quiet!

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    We had such an enjoyable stay here and would highly recommend this property for a family holiday.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Den & Private Hot Tub (4847)
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing.

    The location was very convenient to the village. The house was very spacious, comfortable and peaceful. It had all the mod cons you’d expect and more. we would definitely stay here again.

    Stayed in April 2023

  • Reviewed: 28 December 2022

    9.0
    Was a great stay loved the location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Den & Private Hot Tub (4821)
    • Stayed 4 nights
    • Submitted via mobile

    great property , very close to everything

    Stayed in December 2022

  • Reviewed: 20 December 2022

    9.0
    Excellent stay for a group or a family!!
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Den & Private Hot Tub (4847)
    • Stayed 3 nights
    • Submitted via mobile

    Struggled to reach front desk or reception on the day of arrival, may be if clear information about the front desk address would have helped, saved some time.

    The property was amazing with its facilities and location, excellent mountain view. Enjoyed with my family and friends as a group.

    Stayed in December 2022

  • Reviewed: 13 September 2022

    9.0
    great weekend for the group of 5 ladies.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Private Hot Tub (4739)
    • Stayed 3 nights
    • Submitted via mobile

    our unit was missing the BBQ. the staff offered to bring us one. checkin was a little complicated. our unit # for our property was changed 3 times - our email confirmation has 2 different unit #’s and then when we checked in person, it was neither of the units in our confirmation. -one of the stove top burner was not working. we mentioned it to the staff.

    -the property had many rooms and their own washrooms. that was a bonus. - great location, walking distance to everything. but also very quiet from everywhere. - the kitchen has all appliances and utensils.

    Stayed in August 2022

  • Reviewed: 20 May 2025

    6.0
    Nice place but dishonest practices
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    After booking, I realized there is a barbecue, my wife contacted them over the phone to confirm if the BBQ is available and the propane tank is full. They confirmed the fact and we planned our meals based on that. We did our grocery shopping for the trip based on that just to arrive and realize it doesn't excist there. After calling them they denied it was advertised, and denied us calling them. Later on I realized we had booked a unit that was equipped with BBQ but they assigned another unit that didn't have it. They didn't offer any solution other than denying all of above.

    I liked the location and beautiful sounding and nice luxurious furniture, beds,... I also enjoyed the hot tub, and it felt like we are at home.

    Stayed in May 2025

  • Reviewed: 27 January 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment with Den & Private Hot Tub (4847)
    • Stayed 2 nights
    • Submitted via mobile

    The heating was inconsistent around the house, some spots were hot and others were cold. Also the bedrooms were quite small except the primary. The soap amount for the bathrooms was too small and there was no body wash, just a soap bar.

    The living room and kitchen were big and well equipped. Nice views and close to the village.

    Stayed in January 2025

  • Reviewed: 5 August 2024

    6.0
    Expensive, hot, but relaxing once we had cleaned.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 2 nights
    • Submitted via mobile

    They did not clean yet a cleaning fee was charged as part of the booking fee. The BBQ was not cleaned, there were dishes in the rooms still and it had not been swept. There is no cupboard space to pack the few groceries that we had. There are noise restrictions but the neighbours did not stick to them.

    The location was great.

    Stayed in August 2024

  • Reviewed: 25 December 2023

    6.0
    Overall fairly good but with serious drawbacks
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 3 nights

    Totally incorrect instructions given. Took us 1.5 hours to get into property. No email received giving door code. Long walk to collect key from reception - but key was non existent. Very, very frustrating

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Enjoyed stay but would say not value for money
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 7 nights
    • Submitted via mobile

    The decor & furnishings needs to be updated, considering the weekly rate paid. One of the doona covers was falling apart found bedding to be quite tired.

    The location was good and the cozy for family of 6.

    Stayed in December 2023

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Hot Tub (4745)
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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