4745 Casabella Crescent, V0N 1B4 Whistler, Canada
#17 of 211 hotels in Whistler
Guests' ChoiceBased on 46 apartment reviews
8.9Cleanliness
9.3
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
8.4
Value for money
8.2
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 May 2025
David
United KingdomShowers were not as good as they could have been, but a small negative.
Lovely lodge, close to central village area. Great kitchen with plenty of cooking and eating implements. TV setup really simple to use.
Stayed in May 2025
Reviewed: 23 September 2024
Paulo
BrazilGarbage dump is a little walk and needs a code to open the door
Well kept, well furnished and walking distante to center village
Stayed in September 2024
Reviewed: 3 September 2024
Colin
CanadaWhen we arrived, there were used wet towels on the floor in two of the bathrooms, and the soaps had been opened and used. We had to contact the Chamois front desk and order replacement towels.
Comfortable. Well equipped. Good value.
Stayed in September 2024
Reviewed: 31 August 2024
Peng
CanadaWifi is less than satisfactory. Only the study has stable connection. Location is a bit off the action centre, we got to drive to the centre and was a hassle looking for parking.
It offers lots of space. Kitchenware is complete. Jacuzzi is nice.
Stayed in August 2024
Reviewed: 24 August 2024
Tarlochan
United KingdomNothing
Excellent property, had everything we needed. Perfect.
Stayed in August 2024
Reviewed: 5 July 2024
Nicole
AustraliaIt was so cozy and brilliantly appointed - sometimes you stay with six people and there are only six spoons and six bowls and six cups…. This place has plenty of everything and is so comfortable. We loved our stay!
Stayed in July 2024
Reviewed: 28 June 2024
Sarah
CanadaNo towels for the hot-tub, so make sure you bring your own.
Great spot for a group weekend. Private hot-tub was excellent. Walkable to the village.
Stayed in June 2024
Reviewed: 28 March 2024
Brian
Canadano issues
Nice unit in a good location for what we needed
Stayed in March 2024
Reviewed: 26 January 2024
Ryan
AustraliaNot much, we had planned form teh location so there were no surprises. The insane lines on weekends, definately plan your ski days for mid week.
Location of montebello just outside the village suited us perfectly as a family. Glad we had a car as this just made everything so much easier. Close to marketplace for shopping and 2 minute drive to village fro anything else. If you dont have a car, get lockers in the village to store your ski's. The hot tub was awesome.
Stayed in January 2024
Reviewed: 5 September 2023
Kay
Canadathe kitchenware is very disorganized and full of mix and match items which clutters the limited storage space. Need a pair of kitchen scissors.
location was excellent and house is spacious and comfortable.
Stayed in September 2023
Reviewed: 9 August 2023
Deborah
United StatesHVAC was not cool enough. Areas of the Condo were too warm and we were unable to cool those areas down because the HCAV control had a Governor which prevented us lowering the temperature.
Clean, conveniently located, very pretty location, quiet.
Stayed in August 2023
Reviewed: 14 June 2023
Nabil
United Statesnice location close to the village , 10 min walk. 3 full bathrooms very helpful when traveling with a family. we were very comfortable and the AC was a big plus as couple of the days we were there were quite warm in Whistler. 
Stayed in June 2023
Reviewed: 14 April 2023
Angela
Canadalock on hot tub (broke) as it was a bit flimsy. didn't know where it was as directions say it's on a hook on the wall by patio door, Not a big deal but it was in the book
Stayed in April 2023
Reviewed: 12 April 2023
Wysham
United StatesLocation was great. Walking distance from the marketplace but far enough away to be quiet!
Stayed in April 2023
Reviewed: 10 April 2023
Olivia
IrelandAbsolutely nothing.
The location was very convenient to the village. The house was very spacious, comfortable and peaceful. It had all the mod cons you’d expect and more. we would definitely stay here again.
Stayed in April 2023
Reviewed: 28 December 2022
Danny
Canadagreat property , very close to everything
Stayed in December 2022
Reviewed: 20 December 2022
Arun
United KingdomStruggled to reach front desk or reception on the day of arrival, may be if clear information about the front desk address would have helped, saved some time.
The property was amazing with its facilities and location, excellent mountain view. Enjoyed with my family and friends as a group.
Stayed in December 2022
Reviewed: 13 September 2022
Patricia
Canadaour unit was missing the BBQ. the staff offered to bring us one. checkin was a little complicated. our unit # for our property was changed 3 times - our email confirmation has 2 different unit #’s and then when we checked in person, it was neither of the units in our confirmation. -one of the stove top burner was not working. we mentioned it to the staff.
-the property had many rooms and their own washrooms. that was a bonus. - great location, walking distance to everything. but also very quiet from everywhere. - the kitchen has all appliances and utensils.
Stayed in August 2022
Reviewed: 20 May 2025
Ali
CanadaAfter booking, I realized there is a barbecue, my wife contacted them over the phone to confirm if the BBQ is available and the propane tank is full. They confirmed the fact and we planned our meals based on that. We did our grocery shopping for the trip based on that just to arrive and realize it doesn't excist there. After calling them they denied it was advertised, and denied us calling them. Later on I realized we had booked a unit that was equipped with BBQ but they assigned another unit that didn't have it. They didn't offer any solution other than denying all of above.
I liked the location and beautiful sounding and nice luxurious furniture, beds,... I also enjoyed the hot tub, and it felt like we are at home.
Stayed in May 2025
Reviewed: 27 January 2025
Robert
CanadaThe heating was inconsistent around the house, some spots were hot and others were cold. Also the bedrooms were quite small except the primary. The soap amount for the bathrooms was too small and there was no body wash, just a soap bar.
The living room and kitchen were big and well equipped. Nice views and close to the village.
Stayed in January 2025
Reviewed: 5 August 2024
Bergstrom
CanadaThey did not clean yet a cleaning fee was charged as part of the booking fee. The BBQ was not cleaned, there were dishes in the rooms still and it had not been swept. There is no cupboard space to pack the few groceries that we had. There are noise restrictions but the neighbours did not stick to them.
The location was great.
Stayed in August 2024
Reviewed: 25 December 2023
Ingrid
United KingdomTotally incorrect instructions given. Took us 1.5 hours to get into property. No email received giving door code. Long walk to collect key from reception - but key was non existent. Very, very frustrating
Stayed in December 2023
Reviewed: 2 January 2024
Anonymous
AustraliaThe decor & furnishings needs to be updated, considering the weekly rate paid. One of the doona covers was falling apart found bedding to be quite tired.
The location was good and the cozy for family of 6.
Stayed in December 2023
Reviewed: 30 August 2025
Hein
CanadaThere are no comments available for this review
Stayed in August 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content