Reviews of Montecassino Hotel & Event Centre 3 stars

I really enjoyed the view, I really enjoyed the bath and the bed I enjoyed It was very nice and very nice staff.

My TV remote wasn't working and the living room TV didn't even work but over all was amazing

Found cockroach in the room Breakfast - almost zero options to choose from, it was terrible

No cockroaches in the room Better breakfast included

Helpful staff - I was upgraded for free.

Breakfast

Free laundry, quiet, breakfast included

Location,no grocery shopping within walking distance; bed too hard; very few security cameras

The location to Rogers Stadium. Amazing to be able to walk there and back. The bathroom and towels were very clean

The furniture looked shabby and the one chair provided was wobbly and not very clean. The bed seemed clean however I woke up in the morning covered in bites on my arms. Bedbugs!!!!!

Rooms were spacious

The breakfast could use some work. Not enough seating. Can’t take it back to your room. The creamer should have ice in the tray same with the yogurt should have ice to keep it cool.

How close it is to Roger’s stadium. Shower and bath was great

Obviously older building and could use a lot of updating- elevators, check in process, using actual keys instead of key cards. You can hear everything in the halls and the staff likes to start cleaning at 830am- just a heads up

Close to Roger’s Stadium

The bed was comfortable and the location was perfect for me attending a concert at the Roger’s Stadium

Check in was supposed to be at 3pm, however I arrived at 5pm and no rooms were available! My daughter and I had to change clothes in the lobby restroom to get ready for a concert we were attending that evening! They finally gave us our KEY to the room (with was literally a single key to a turn key lock) but the housekeeper was still in the room cleaning it up! The room doesn’t have a safe so I didn’t trust to leave any of my valuables in the room with the housekeeper still being in there, so instead I had to lock my belongings up in my car & the whole time I was at the concert I was worried about if my car was safe. The room is very basic with (what looks like) a 19 inch flat screen TV (very small). And the continental breakfast was sub-par. They offered waffles (LEGO-my eggo) and bagels without any butter to spread on them (among other items, cereal, muffins, etc). But overall if it wasn’t for the convenience of the location and free parking I would have rated this hotel much lower!

Room was clean, comfortable & spacious. Staff was friendly and helpful. There was an event at the nearby Rogers Stadium, but the parking situation was monitored with clear directions.

Had to travel back down to the lobby for ice - would be great to have more ice machines available. Decor is a little dated (but not offensive). Surprising to have to keep track of a physical key to get into our room!

It was convenient to the tennis tournament we were attending.

No fridge or microwave in the room

Proximity to Roger’s stadium and easy access by subway

Old, dated, not very clean, old heavy keys, breakfast was terrible, no water for a few hours, coffee maker was filthy

Staff

Room and bathroom condition. Carpet condition was very poor

Much better than expected! Area is not THAT industrial- Eg theres multiple small food and drink places X the street. Place is “old school” in a good way - it’s an INDEPENDENT hotel! Metal key, plastic laminated hotel guide, good service, ice box w a big ol scoop, old but clean and well maintained rooms, etc. Good sized gym w decent amount of equipment. Feels like the place was the best back in the day - and now is doing a good job maintaining- tho not updating it

Better signage to where the main entrance is. Protein at breakfast, but that’s ok.