Reviews of Moose Hotel and Suites 4 stars
345 Banff Avenue, T1L 1H8 Banff, Canada
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean and comfortable rooms. Close to everything. Super helpful desk staff.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery nice staff, lobby, courtyard and pools (specially the view). Perfect location and parking
Air conditioning outdated (controls were old and not smooth functioning) and noisy
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe lobby was very nice, Very inviting. Loved the fireplace. Staff were helpful. The amenities were great even for kids.
The sofa bed was very hard to sleep on and I wish the kitchen area was a bit larger. With 5 people it was a bit tight. Since I had brought my dog there wasn’t any places close by for a dog run.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewPerfect downtown location.
The floors didn’t look dirty until you spill water on them and the cloth becomes filthy. The carpet was old and definitely dirty.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery close to the shops and restaurants.
Nothing really.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFront desk staff was so friendly and helpful!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLovely clean room in great location and big comfortable bed.
Nothing
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice lobby, beautiful landscaping-fantastic mattress!!
Room had NO view.. had to get wet to get to it if it's raining. Middle of the downtown ZOO of over-tourism. Only one hot tub was open making it crowded.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe front desk staff were phenomenal…friendly, pleasant, extremely helpful. Shout out to Gracie who emodied all of the above.
While the fireplace added great ambience, the smoky smell wafted throughout the building down the hallways. Maybe it’s not necessary to burn wood on warmer summer days and save it for when it is temperature appropriate to minimize the smoke smell?
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewInteresting architecture. Concierge was wonderful!
Some outdoor walkways were uncovered. Hard in the rain.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation Room size
No view
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location, clean rooms, daily Maid service nice lobby, friendly staff would not stay anywhere else
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewExcellent facilities and service. Lovely rooms.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified review