Reviews of Motel Le Radisson de Val-David 2 stars
1480 Route 117, J0T 2N0 Val-David, Canada
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location is fantastic, the staff were very friendly and really nice.
Actually nothing really. However if im to point out something, I'd say the toilet area space is a bit narrow for me, that's about it.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean place stay.
N/A
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWe didn't expect much for such an old motel, yet it was still disappointing. The room was situated in the back of the main building, it was quiet, that is about it.
Not the type of room we wanted, we had purchased a queen room, we got 2 double beds. Not real air conditioning, the room was very warm when we walked in, and there was only a floor standing unit that made more noise than cold air. Our room was in a back alley, only reachable by a sketchy alleyway. Light bulb coming out of the middle of a wall? Furniture was aphazardly thrown in the room, no way to sit at the table.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat room and comfy bed and clean, no phone in the room
No phone in the room
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewShower stall too small
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewNothing here. The Washroom had no lock . Actually, there is a lock but won't lock.
Bedding and washroom. 100% bed wasn't clean at all.
We’re sorry, but we cannot accept a retaliatory or aggressive review that does not reflect the facts. To clarify: After checking in, there was loud conversation and children running and shouting in the courtyard after 10 PM, which significantly disturbed other guests. When our staff politely reminded you of quiet hours, you reacted with dissatisfaction and later left this low rating. Additionally, the room was left in an unacceptable condition, with beds and tables moved, and towels and pillows thrown on the floor. Running a hotel over the years has taught us a great deal about human nature. We thank you for your stay and hope future guests will appreciate our efforts to maintain a respectful and peaceful environment for all.
We’re sorry, but we cannot accept a retaliatory or aggressive review that does not reflect the facts. To clarify: After checking in, there was loud conversation and children running and shouting in the courtyard after 10 PM, which signific… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe property was clean and had a pool, but no amenities. We had a huge coffee pot, but one little packet of coffee, no coffee cups and no whitener. When we booked we had free cancellation up to within a few days and I wished I had cancelled and rebooked. The same day booking price was $40 cheaper than what I paid and they didn’t offer me a lower rate. I don’t expect to be reimbursed as it was my choice to book there, but next time I will check much closer to the date with my bookings to see if the price has come down and cancel and rebook. This was the first time I’ve had a pre-booked price not in line with the booking price the day I arrive. I would look at other options in the area as I found this motel poor value for what we paid
First of all, thank you for taking the time to leave such a detailed review of your experience. Cleanliness is very important to us, and we’re glad to hear you appreciated it. We always strive to provide great value and a comfortable stay for our guests. Regarding the price difference you mentioned, it was due to the additional number of guests added to the same room, which slightly increased the final rate. We sincerely hope to have the pleasure of welcoming you again during your next visit to the area. We'll do our best to provide you with an even better experience.
First of all, thank you for taking the time to leave such a detailed review of your experience. Cleanliness is very important to us, and we’re glad to hear you appreciated it. We always strive to provide great value and a comfortable stay … Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThey have to upgrade the toilet and Lighting.
Hello， We were both disappointed and surprised by your one-star review. Unfortunately, the condition in which the room was left was unacceptable. It required excessive cleaning due to large amounts of waste and strong lingering odors, which is not in line with the behavior we expect from respectful guests. We welcome honest feedback, but we cannot accept an unfair and emotionally driven review that completely disregards the extra efforts made on your behalf. We hope in the future you’ll approach reviews with more fairness and responsibility.
Hello， We were both disappointed and surprised by your one-star review. Unfortunately, the condition in which the room was left was unacceptable. It required excessive cleaning due to large amounts of waste and strong lingering odors, whic… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewSmelly
Hello, We were quite surprised to see your one-star review, especially as we received no communication from you during your stay regarding any issues. We encourage open and honest feedback, but we also value fairness. If there was a genuine concern, we would have appreciated the chance to address it on the spot. Nonetheless, we respect your opinion and will continue to focus on providing the best experience to all our guests.
Hello, We were quite surprised to see your one-star review, especially as we received no communication from you during your stay regarding any issues. We encourage open and honest feedback, but we also value fairness. If there was a genui… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewNo good and smelly
Hello, We were disappointed to see your one-star review. During your stay, although your original booking was for a single-bed room, we went out of our way to upgrade you to a twin-bed room at no extra charge, despite limited availability over the weekend. We always aim to provide a clean and pleasant space for all guests. However, after your departure, our team found the room in an unusually poor condition, with excessive trash and strong lingering odors, which significantly exceeded normal cleaning expectations. While we welcome all feedback, we also hope for fairness and mutual respect in reviews. Thank you for your understanding.
Hello, We were disappointed to see your one-star review. During your stay, although your original booking was for a single-bed room, we went out of our way to upgrade you to a twin-bed room at no extra charge, despite limited availability … Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified review