Reviews of Mountain Side Hotel Whistler by Executive 3 stars
Building B, 4250 Village Stroll, V0N 1N4 Whistler, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCentral location
Nil
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLarge space in the room, swimming pool, parking rule, location, utensils.
Hello Mohammad, thank you for taking the time to leave us such a great review. We really appreciate that and hope to welcome you back to Whistler again in the future! Kind Regards, Angie | Guest Services
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe got our own private sauna!! Loved the loft bedroom
The air conditioning only cooled the downstairs, not the upstairs
Hi Amber, Thank you for the great review! We are glad to hear that you enjoyed the bonus amenities our property offers, and that your room was beyond your expectations. Our air conditioners have been trying their best, but unfortunately have been struggling to keep up with the incredible heat as of late. We appreciate the feedback and will look into ways to improve climate control in our rooms going forward. We look forward to welcoming you back to Whistler for any future trips. Kind regards, Scott | Guest Services Supervisor
Hi Amber, Thank you for the great review! We are glad to hear that you enjoyed the bonus amenities our property offers, and that your room was beyond your expectations. Our air conditioners have been trying their best, but unfortunately ha… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewPerfect location (within Whistler village), clean and comfortable, and friendly staff.
None
Hello John, Thanks for taking the time out of your day to leave a review! We are delighted to hear that you had a great stay with us, and that you were able to take advantage of our fantastic central location, right in the heart of Whistler Village. We look forward to welcoming you back for any future trips to Whistler. Kind regards, Scott | Guest Services Supervisor
Hello John, Thanks for taking the time out of your day to leave a review! We are delighted to hear that you had a great stay with us, and that you were able to take advantage of our fantastic central location, right in the heart of Whistle… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel, with a great location right in the middle of the city, everything is within walking distance.
Thank you for your kind rating! We are delighted to know that you enjoyed your stay with us. We hope to welcome you back to Whistler soon! Kind Regards, Sidney | Guest Services
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood location and many extra appointments in our room.
It was good
Hello Maynard, Thank you for your kind rating! We are delighted to know that you enjoyed your stay with us. We hope to welcome you back to Whistler soon! Kind Regards, sidney | Guest Services
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLoved it
Bed wasn’t the most comfortable
Hello! Thank you for choosing Mountain Side Hotel for your visit to Whistler, and for taking the time to rate us! We are thrilled to know that you had a wonderful experience here, and will pass on your feedback to management. We hope to welcome you again soon! Kind regards, Lucas | Guest Services Agent
Hello! Thank you for choosing Mountain Side Hotel for your visit to Whistler, and for taking the time to rate us! We are thrilled to know that you had a wonderful experience here, and will pass on your feedback to management. We hope to wel… Show more
Reviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe were supposed to get the room with mountain view, but didn't get it. Our room was on the first floor.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe service was amazing! We had a ‘broken’ hinge in the window, the maintenance guy arrived so fast and fixed it. We could not find the bedding for the extra sofa, the room service arrived in 5 minutes! The front desk lady: Angie, she was superb! Location is perfect. Parking lot was great, very convenient , and we could leave the car for 2 hours beyond the checkout, which gives you some extra time not in rush.
The mattress too soft
Hello Chen, Thank you for choosing The Executive Inn for your visit to Whistler, and for taking the time to write a great review! We are thrilled to know that you had a wonderful experience here - our whole staff is absolutely amazing! We will pass your comments about the mattress to management - we're always looking for ways to improve the guest experience. We hope to welcome you again soon! Kind regards, Lucas | Guest Services Agent
Hello Chen, Thank you for choosing The Executive Inn for your visit to Whistler, and for taking the time to write a great review! We are thrilled to know that you had a wonderful experience here - our whole staff is absolutely amazing! We w… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery casual atmosphere. Location is amazing. Pool was great, room was great and absolutely pet friendly
Simple things: one set of towels in main ensuite. Garbage can hidden in downstairs bathroom. Random quality of toilet paper. No ice trays. The room could have 6 people yet barely set up for 3.
Hello Hoshizaki, Thank you for your kind rating! We are delighted to know that you enjoyed your stay with us. We sincerely apologize that some of our housekeeping issues need to be addressed. We will look into ways to improve. We look forward to welcoming you back to Whistler soon! Kind Regards, sidney | Guest Services
Hello Hoshizaki, Thank you for your kind rating! We are delighted to know that you enjoyed your stay with us. We sincerely apologize that some of our housekeeping issues need to be addressed. We will look into ways to improve. We look for… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewCentral
Nir easy to check in/out
Hello Lynne, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us. We sincerely apologize that the issues you experienced at the check in or check out. We like to hear more and we will look into ways to improve. We look forward to welcoming you back to Whistler soon! Kind Regards, sidney | Guest Services
Hello Lynne, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us. We sincerely apologize that the issues you experienced at the check in or check out. We like to hear more and we wi… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation, pool, pillows, sauna in the room.
Some facilities are too old, need renovation
Hello Yevgen, Thank you for your kind rating! We are delighted to know that you enjoyed your stay with us. We sincerely apologize that our property is a bit dated, We will look into ways to improve. We look forward to welcoming you back to Whistler soon! Kind Regards, sidney | Guest Services
Hello Yevgen, Thank you for your kind rating! We are delighted to know that you enjoyed your stay with us. We sincerely apologize that our property is a bit dated, We will look into ways to improve. We look forward to welcoming you back t… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified review