Harbour Street West, L9Y 0Z6 Collingwood, Canada
#11 of 36 hotels in Collingwood
Guests' ChoiceBased on 51 hotel reviews
8.5Cleanliness
8.7
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.5
Free Wifi
9.0
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Showing 1 - 25
Reviewed: June 22, 2025
Reed
CanadaFridge wasn’t working properly, but wasn’t a big deal for us
Great location, clean, comfy beds and nicely decorated
Stayed in June 2025
Reviewed: June 18, 2025
Sofia
CanadaN/a
Nice and quiet, all gadgets you need.
Stayed in June 2025
Reviewed: June 18, 2025
Eric
CanadaWould have liked a way to turn off the porch light at night. Curtains in bedroom could have been better to help block out light, particularly since we were on edge of parking lot and could see road traffic.
Affordable option for a family of four with enough room for everyone. Kitchen was well equipped with appliances, utensils, etc.
Stayed in June 2025
Reviewed: June 9, 2025
Aga
CanadaNothing!
Simple yet very comfortable accommodation. Perfect for a family w very lively 2 kids who prefer self-catering over a hotel room.
Stayed in June 2025
Reviewed: June 3, 2025
Maxim
CanadaThe interior requires renovation—it looks quite outdated and gives the impression of being unclean. I would recommend cleaning less visible areas, such as under the bed and in the corners.
Great location and a fully equipped villa with all necessary amenities. The check-in process was quick and remote—no need to go through a reception or check anything in person.
Stayed in June 2025
Reviewed: May 20, 2025
Kishan
CanadaThere were certainly a few things that could've been better. A few coffee pods n sugar and toiletries would've been much appreciated. Also, the door and jacuzzi need a fix. We ran the dishwasher before going to bed and regretted the decision as it was too loud.
We liked the convenience of parking, the door lock system without the hassle of handling keys, rooms were clean, very much likely to return.
Stayed in May 2025
Reviewed: March 18, 2025
Sharon
CanadaThe mattress was a little uncomfortable.
The 2 bedroom layout was perfect for our family. It was also very quiet. Our kids enjoyed the pool that was located in another pool.
Stayed in March 2025
Reviewed: March 17, 2025
Colin
CanadaThese are minor complaints and would not stop us from staying again. 1) There were multiple bars of saop provided in each bathroom which is great but there was not shampoo or conditioner. So we needed to go to the grocery store to get some, it was 400m away. 2) I don't remember the description in the booing about the pool, but it is not in the complex but in another and can only be used with a pre-arranged booking.
There is ample room for a family of four to be comfortable. We were able to make meals and pack lunches for our days at the ski resort. The buildings are dated but it does not affect the quality of the stay.
Stayed in March 2025
Reviewed: March 16, 2025
Charlene
CanadaPool having to book a time
Lots of space for familues
Stayed in March 2025
Reviewed: March 14, 2025
Elaine
CanadaI could have done without the tree at the front of the house. It needs trim down.
The house was perfect. Just the right size had everything we needed.
Stayed in March 2025
Reviewed: March 13, 2025
Bigas
CanadaSome furniture could be updated such as the master dresser.
Location was close to the Village. Parking was onsite.
Stayed in March 2025
Reviewed: February 23, 2025
Laura
Canadacleanliness and location professionalism of the renter
Stayed in February 2025
Reviewed: February 15, 2025
Ariel
CanadaEverything was great. Having an electric water heater for coffee will make it perfect.
Cozy and comfortable
Stayed in February 2025
Reviewed: January 20, 2025
Reed
Canadathe toilet paper was really rough, everything else was great. Only thing I'd recommend would be to have some information available on the area. Things to do, recommended restaurants, etc. and maybe a little "Georgian Bay" type decor. but these are all nice to have, not necessary.
Location was great, parking - no issues, no noise from other units, comfy beds and the place was very clean. 2 bathrooms made it convenient for all. the loft area would be great for kids! we were there for an event at the Fish Bar, and couldn't have asked for a closer place to stay!
Stayed in January 2025
Reviewed: January 20, 2025
Leslie
CanadaWe couldn't get in until 415 and check out was 10am. Late check in with early departure time. Not even 24hours for the amount of money you pay.
Stayed in January 2025
Reviewed: December 28, 2024
Jacqueline
CanadaParking, was told there would be a spot with the unit in the listing but the designated spot had a trailer in it. We had to use the very limited guest spots and often not close to the unit which was annoying for loading and unloading. Property is a bit dated but has everything you need.
Location and size for our family
Stayed in December 2024
Reviewed: December 28, 2024
Mojgan
CanadaFurnace/hearter noise overnight. There was a huge and visible hole in the pipe bringing heat to the closet on the upper level.
Didn’t know we had breakfast. Where was it?
Stayed in December 2024
Reviewed: October 24, 2024
Rhonda
CanadaI would have liked outdoor seating. Smart tvs would have also been appreciated or accessible hdmi chords
Conveniently close to everything. Very quiet. Check in was seamless and communication was frequent and clear.
Stayed in October 2024
Reviewed: October 19, 2024
Hanouna
CanadaThe considerably high cleaning fees and being asked to load up the dishwasher and take the garbage out myself
How close it is the all the amenities and activities
Stayed in October 2024
Reviewed: September 25, 2024
Alessandra
United StatesI didn’t receive the check in email and had to email and phone contact number. It was a stressful experience. Other than that, we really enjoyed our stay.
Stayed in September 2024
Reviewed: September 16, 2024
Gloria
CanadaSoft Mattress in queen bed Drawers of dresser not opening properly Big spider web in entrance light Humidifier to avoid mold odour
Location and amenities
Stayed in September 2024
Reviewed: August 16, 2024
Debbie
CanadaNeeds bit of a make over, lamp shades torn, poor lighting. Offering shampoo and conditioner would have been helpful.
Good space for our needs, comfortable beds, central to many activities available. Basics for kitchen met needs for cooking,
Stayed in August 2024
Reviewed: July 30, 2024
Swain
CanadaDishwasher doesn’t work very well
Very nice place to stay.
Stayed in July 2024
Reviewed: September 30, 2024
Laura
CanadaCheck in and check out times are unreasonable. Did manage to get in a bit earlier but after a lot of hassle. Place in very bad need of update/facelift. Floor linoleum has holes worn from kitchen chairs. Most lamp switches and dimmer switches didn't work had to unplug or plug in. Jacuzzi tub not working sign said too old can't get parts - it should be replaced. Sign asked us not to adjust Air thermostat or it might freeze up and quit working - waiting for parts. Bathroom robe hook broken off. The only complimentary offering was bar soap. There was no shampoo, conditioner, body wash, bubble bath, lotion, shower cap, tea bags, coffee, sugar, or creamer powder. Housekeeping charges included in price yet had to dispose of own garbage in a bin that was next to impossible to find - was in first laneway we stayed in 3rd. There were child's hand prints all over front window and the glass on picture above loft bed - no children with us - not cleaned - photos sent. Top of lamp base was dusty. Wine glasses dirty. We washed anything we used as weren't sure of sanitary conditions. Mentioned swimming pool available but very misleading. Didn't get told until check in door code arrived that the pool was 6 minute walk away in a totally different establishment and we were required to book appointments to swim. Would have been nice to go swimming while we waited for check in code but couldn't find a pool anywhere indoors or out and no one on site to ask, just signs all over pointing to late check in.. Overall not a suitable place for seniors or disabled due to the distance to pool and the garbage bin. What would a senior or disabled person do?
Location once we figured out place had 3 laneway entrances. Beds comfy. Lots of towels. Tea towel, dish soap, dish washer soap, J-cloth and coffee filters provided. Loft perfect size for 2 girl get away. Price reasonable but didn't reflect the negative input below.
Stayed in September 2024
Showing 1 - 25
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