Harbour Street West, L9Y 0Z6 Collingwood, Canada
#28 of 36 hotels in Collingwood
Guests' ChoiceBased on 50 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
8.0
Value for money
8.6
Free Wifi
7.5
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Showing 1 - 25
Reviewed: September 8, 2025
Andy
CanadaIt was a bit cool in there the 1st night and we couldn't turn on the fireplace to warm up. So we watched TV from bed. The sidewalk ends where there is another car parked so we had to drag our luggage through the grass. If only there were patio stones along the parking spot, to allow one to walk to the designated parking space that would make it so much better. Be sure to bring coffee filters! I brought coffee, but it just wasn't worth buying a package of filters for 2 days. Last thing...wish we were staying longer. It was a great little getaway! We haven't been to Collingwood in 17 years. A LOT of changes that's for sure!
We enjoyed our stay, although a bit cool to sit outside the little private nook would have been nice to sit out. The living area was comfortable, the kitchen was nicely stocked with everything needed. Having 2 washrooms with 1 having a walk in shower, can you say lifesaver? My wife just had her knee replaced a couple months ago so the walk in was amazing! And the full cable package was very nice, I was able to watch the 1st football game of the season. I was happy!
Stayed in September 2025
Reviewed: August 24, 2025
Sofia
CanadaThat we only had two night there.
Very clean. Lots of towels. Kitchen well equipped.
Stayed in August 2025
Reviewed: August 10, 2025
Natalie
CanadaN/A
I was a big fan of the privacy. I appreciate the table outside of the door for convenience. We had our own personal parking spot. I loooove the 2 bathroom idea. The location is close to a variety of restaurants. We had an amazing time. Well definitely come again 😊
Stayed in July 2025
Reviewed: April 5, 2025
Wayne
CanadaNice for the price far to the main building with pool and to get to the bbq area.
Stayed in April 2025
Reviewed: February 26, 2025
Belanger
CanadaFridge wouldn't get very cold would not freeze the ice, and the check in time and check out could be fixed by an hour
Location, the place itself. All in all great place to stay.
Stayed in February 2025
Reviewed: October 11, 2024
Kathryn
CanadaFireplace didn't work.
Great location, super quiet and private. Lots of close restaurants and easy access to the Georgian Trails.
Stayed in October 2024
Reviewed: October 10, 2024
Janet
CanadaThe fact that we do not have a phone that can receive emails so it made it difficult to communicate to get the info we needed to get into the unit. We had to have it sent to our daughter then phoned us with info
The property was spotless and well equipped with everything we needed. We appreciated the fireplace,
Stayed in October 2024
Reviewed: October 7, 2024
Michael
United StatesVery dark. Lumpy bed
Location. Lots of room for one person
Stayed in October 2024
Reviewed: September 27, 2024
Shirley
CanadaJacuzzi tub did not work , and no plug for tub
O breakfast, location great
Stayed in September 2024
Reviewed: September 22, 2024
Jazz
CanadaPlace wasn't as fancy as it looked in the pictures, bit dated, some drawers in the bathroom were broken with nails sticking out, duvet didn't have a cover so we questioned its hygiene, could hear next doors external air-conditioning unit, hard to find the light switches in the property and gym was tiny and not very usable for actual gym goers, pool was also closed.
Big space, well equipped kitchen, working aircon, location is good if you have a car, clean and tidy and there's 2 bathrooms! Would be a good space for a family.
Stayed in September 2024
Reviewed: September 10, 2024
Celeste
CanadaThat the jacuzzi was not working.i was looking forward to that cause I was doing the Grand Fondo bike race that weekend. I was hoping to use it after the race 😀
It is nice and cozy.
Stayed in September 2024
Reviewed: September 4, 2024
David
CanadaJacuzzi tub was inoperable, no plug and one jet nozzle was missing. Shower in 2nd bathroom made very loud screeching noise. Mattress was very uncomfortable. To get the TV in the bedroom to work, I had to jiggle the wires at the back. There were several cables with electrical tape to hold cables to plugs.
Very spacious, nice fireplace, full kitchen, 2 bathrooms, very clean, lots of pillows, blankets, towels. Great location close to bike paths.
Stayed in September 2024
Reviewed: August 13, 2024
Cheryl
CanadaIt would be good to know up front that you need to call another location /building resort to use the oool. We had trouble finding the Phone number at first. But we’re successful making a reserved time.
It was very clean, it had a fully equipped kitchen with silverware, would be good to know to bring coffee for an automatic drip. Location was excellent for dining, bycicling, and this particular unit we enjoyed because of its location at the back of the property with trees.
Stayed in August 2024
Reviewed: July 29, 2024
Reanita
CanadaN.a
Privacy, 2 bathrooms availability and comfortable
Stayed in July 2024
Reviewed: September 9, 2025
Adarsh
CanadaNothing much
Great
Stayed in September 2025
Reviewed: August 5, 2025
Saul
CanadaEverything was provided but there was things you know. Extra garbage bags. Maybe some tin foil or plastic wrap or something in the kitchen when they said they threw some basic spice maybe had some garlic and onion powder and maybe a chili powder. They provide dishwasher powder but the tabs are so much more convenient
Great space! Love the fact that there's two bathrooms. Always happy when there's a kitchen private little alcoves outside
Stayed in August 2025
Reviewed: July 28, 2025
Kerry-ann
CanadaThe pool was not on the property
Loved the villa Loved the privacy
Stayed in July 2025
Reviewed: May 16, 2025
Louis
CanadaCouch was in need of replace
Comfortable had all necessary appliances and dinner ware
Stayed in May 2025
Reviewed: March 4, 2025
Liixinc
CanadaI experienced a check in issue during my stay, when i got to the place I notified that the unit assigned to me is already given out to other ppl, like there were ppl living inside that unit already, very difficult to contact anyone from the property management, all calls made went straight to voicemails even it was still within their office hours, we had to stay outdoor making calls trying to reach out to someone on a snowy windy night, horrible experience, finally i msg was received by someone via chat on booking app, after they know urgency of my matter, the average response time was still around 20-30mins. I got assigned to a different unit, (they provided me a new address to go, unit number and lock box number, they offered extended check out hours, no wifi code no other instructions were given) BUT NO EXPLANATION WAS GIVEN FOR THE MATTER EVEN I SAID THAT I AM WAITING FOR A EXPLANATION
Stayed in March 2025
Reviewed: January 19, 2025
Dana
CanadaNo shampoo
Comfortable bed, equipped kitchen, close to the ski hill and the shopping, relaxing evening.
Stayed in January 2025
Reviewed: October 7, 2024
Vicky
CanadaI arrived on shuttle bus in the dark The door code didn’t work Only number to call was answering machine or email I was fortunate enough to have a driver who would then take me to a hotel instead of leaving me alone on the street in a strange city The next morning I was finally able to get someone to open the door as the lock was broken I was given a key instead The next morning I noticed the faucet in the tub was loose and stopped by the office and told them Later that day I noticed the faucet was not fixed the TV in the bedroom not working as well as the clock 4:30am I heard a loud bang and then ting-ting-ting that continued 45 minutes Sounded like water dripping on tin Finally found it was coming from the furnace room Again no one to call Did the same thing at 7am Finally got up and left early after a shower waiting for the faucet to fall off Still haven’t heard about getting my money back for the first night and after the next two days deserve more Very disappointed in maintenance and response and no one on call after hours Shame really I liked the idea of a villa or suite and the location but will not recommend or return
The idea of a villa or suite and the location
Stayed in October 2024
Reviewed: September 16, 2024
Marisa
CanadaManagement property very friendly but unable to assist when we thought no info given about checkin ( it went to junk mail) No smoke detectors, check in and check out times not convenient. Feels very corporate
Clean, spacious
Stayed in September 2024
Reviewed: September 4, 2024
Treela
CanadaThe space got stuffy at night. Normally I sleep with a window open but being alone on holiday I didn't want to risk safety. Also the prompt on what to do when you leave was sent a bit late as I had already left. I feel the check out should be 11 am, as 10 am is a bit early, especially if the message comes at 9:30 am.
Just about everything was perfect. It was scent free and the space was very accommodating. All of the furniture was very comfortable.
Stayed in September 2024
Reviewed: August 18, 2024
Bismark
CanadaSink was clogged, vent cover is broken at the top, like is going to fall off, jacuzzi was not working, bed headboard was coming off, the place needs proper maintenance
Close to where I want to see or visit
Stayed in August 2024
Showing 1 - 25
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