Reviews of Muir, a Luxury Collection Hotel, Halifax 5 stars
1709 Lower Water Street, Downtown Halifax, B3J1S5 Halifax, Canada
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewA beautiful sophisticated and luxurious hotel
The lack of empathy exhibited by most of the hotel staff (except for housekeeping service which is perfect) is contrasting with the luxury level of the place where one expects the staff to go the extra mile for the guests. We experienced it more than once, it seems to be a theme. There is no luxury without great service, and they seem to have forgotten about it. There is no concierge per se which is also missing.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything! Service was seamless which is the mark of a 5 star!
N/A
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewExcellent place to stay
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewExcellent staff, good amenities, great location
No breakfast buffet, no business center
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery clean rooms and very good maintenance. Very comfortable bed, great location, nice rooftop and great service people at the bar. Generally one of the better hotels we have stay.
Very Difficult to figure out the lights and why the curtains only close and open to the end and not to the middle? Also, we had a Birthday and we want it to open a bottle of Champagne we brought with us and the bar upstairs charge us $30 to open it. We thought that was excessive!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewStaff was excellent!
Nothing
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBreakfast was not included but the restaurant had a good menu for all meals. The view was very nice and the hotel location was very good. The staff was excellent and very helpful. Get the room tour because there are extras you need to know.
My one complaint is the bed was lumpy. Not sure what the problem was but is was uncomfortable. I also do not like rain showers but that is a personal preference.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation
Way over prices
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewLovely hotel with great gym and onsite restaurant. Also used the complimentary hotel car to get to Via Rail which was very convenient.
Nothing
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewBreakfast food was good, coffee ok.
Restaurant staff are mostly ok though some need a little training.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified review