Reviews of Hotel Nelligan 4 stars
106 Saint Paul Street West, H2Y 1Z3 Montréal, Canada
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewFantastic location , staff super helpful , room spacious and well appointed.
Dear Jill, Thank you for your kind words. We are delighted you enjoyed our location, the attentive service of our team, and the comfort of your room. Knowing you plan to return is the greatest compliment we could receive. We look forward to welcoming you back from New Zealand on your next visit to Montréal. Warm regards, The Nelligan Team
Dear Jill, Thank you for your kind words. We are delighted you enjoyed our location, the attentive service of our team, and the comfort of your room. Knowing you plan to return is the greatest compliment we could receive. We look forward … Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation and charm
Hard to get through with front desk by phone
Dear Keisha, Thank you very much for taking the time to share your feedback. We are delighted to read that you appreciated the charm of the hotel, its location, and the attentive service of our team. We regret, however, that you experienced some difficulty reaching our Front Desk by phone. Please rest assured that we are reviewing this matter to improve the ease of communication for our guests. Warm regards, The Nelligan Team
Dear Keisha, Thank you very much for taking the time to share your feedback. We are delighted to read that you appreciated the charm of the hotel, its location, and the attentive service of our team. We regret, however, that you experienc… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewStaff were really friendly and helpful, throughout our stay, including an upgrade without us requesting it. We really liked our room, plenty of space and it was very clean. Jacuzzi bath etc. very good. Food in restaurant and terrace was very good. Great location.
Nothing really, highly recommend this hotel.
Dear Paul, Thank you for your glowing feedback. We are delighted that you enjoyed your upgraded room, the comfort of the jacuzzi bath, and the culinary experience at our restaurant and terrace. It is also a pleasure to know our team’s friendliness made such a positive impression. We truly appreciate your high recommendation and look forward to welcoming you back for another memorable stay in Old Montréal. Warm regards, The Nelligan Team
Dear Paul, Thank you for your glowing feedback. We are delighted that you enjoyed your upgraded room, the comfort of the jacuzzi bath, and the culinary experience at our restaurant and terrace. It is also a pleasure to know our team’s frie… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWonderful location in the Montreal Historic old city. Very convenient. It won’t be my last time here.
The overall character of the place and the attention of the staff.
Dear Carlos, Thank you for your perfect score and thoughtful words. We are delighted to know you enjoyed both our historic location in Old Montréal and the attentive service of our team. It is wonderful to hear that your stay left such a positive impression, and we look forward to welcoming you back many more times in the future. Warm regards, The Nelligan Team
Dear Carlos, Thank you for your perfect score and thoughtful words. We are delighted to know you enjoyed both our historic location in Old Montréal and the attentive service of our team. It is wonderful to hear that your stay left such a … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAll aspects of physical facilities exceeded my expectations. Staff was attentive and friendly.
There was a little noise on the street very late at night. Couldn't be helped by the hotel.
Dear Guest, Thank you for your wonderful feedback and perfect scores across so many categories. We are delighted to hear that our facilities exceeded your expectations and that our team’s attentiveness made your stay memorable. We also appreciate your understanding regarding the lively atmosphere of Old Montréal. While some street noise is sometimes part of the neighborhood charm, we are pleased it did not overshadow your overall experience. We look forward to welcoming you back on your next visit. Warm regards, The Nelligan Team
Dear Guest, Thank you for your wonderful feedback and perfect scores across so many categories. We are delighted to hear that our facilities exceeded your expectations and that our team’s attentiveness made your stay memorable. We also ap… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe lighting in the room in general was very dim. The lighting in the bathroom was almost unacceptable. Even the make up mirror had a dim light in it. The lighting in the bathroom needed to be at least 2 1/2 times what it was. To me this is the reason for taking off one star
Dear Guest, Thank you for your valuable feedback and for rating us 4 stars. We are glad you had a very good stay with your group; however, we regret that the lighting in your room did not meet your expectations. Your comments about the bathroom and makeup mirror lighting have been carefully noted and shared with our maintenance and design teams to explore improvements. At Hôtel Nelligan, we are constantly innovating to enhance comfort and guest experience; your insights help us take confident steps forward. We hope to welcome you again soon and provide you with an even brighter stay! Warm regards, The Nelligan Team
Dear Guest, Thank you for your valuable feedback and for rating us 4 stars. We are glad you had a very good stay with your group; however, we regret that the lighting in your room did not meet your expectations. Your comments about the bat… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewOutstanding staff. Extremely accommodating. We arrived early and departed late. They were happy to keep our luggage locked up while we enjoyed Montreal. The concierge was an absolute delight, made our bookings for us, and even walked over to a lunch spot with us to show us the way. Highly recommend.
Dear Melward, Thank you for your wonderful words and for highlighting the dedication of our team. It’s always our pleasure to do our maximum to make our guests feel truly welcome and well cared for. From accommodating early arrivals and late departures to personalized concierge assistance, we aim to create memorable moments every step of the way. We’re thrilled you enjoyed your time in Montreal and can’t wait to welcome you back for another exceptional stay. Warmest regards, The Nelligan Team
Dear Melward, Thank you for your wonderful words and for highlighting the dedication of our team. It’s always our pleasure to do our maximum to make our guests feel truly welcome and well cared for. From accommodating early arrivals and la… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewAlways guaranteed an excellent stay at the Nelligan.
Dear Johanne, Thank you for your kind words and continued trust in Hotel Nelligan. We're truly delighted to know that each of your stays meets your expectations. Your loyalty means a great deal to us, and we look forward to welcoming you back for many more exceptional moments in Old Montreal. Warm regards, The Nelligan Team
Dear Johanne, Thank you for your kind words and continued trust in Hotel Nelligan. We're truly delighted to know that each of your stays meets your expectations. Your loyalty means a great deal to us, and we look forward to welcoming y… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe restaurant, lobby, and terrace are lovely.
The rooms are nothing like the lobby. They are from the 90s and very shabby. Terrible lighting, old bed, the lampshade beside our bed was broken. The water also kept changing temperature while I was showering. The elevators and hallways were also very dark and dated. For that price point, we would never stay here again and not recommend to anyone.
Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed our common areas; however, we are sorry that the room did not meet your expectations. We appreciate your comments and would like to inform you that renovations are currently underway to gradually modernize all our rooms. We hope to have the opportunity to welcome you again and show you these improvements. Kind regards, The Nelligan Team
Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed our common areas; however, we are sorry that the room did not meet your expectations. We appreciate your comments and would like to inform you that renovati… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI really loved how luxe this property felt. Everything was very clean and comfortable. I had a room facing the atrium and was worried it’d be loud but it was very quiet at night! I love that the hotel uses le labo products it really adds a nice touch.
The only thing I’d say is the charging ports are quite far from the beds so the hotel should invest in some extension ports
Hello, Thank you very much for your wonderful feedback! We are delighted that you enjoyed the luxury of our property, the tranquility of your room, and the quality of the products. We also appreciate your suggestion regarding the charging ports. We understand the importance of this feature, and the idea of investing in extension cords will certainly be considered. We would be happy to welcome you again on your next visit! Kind regards, The Nelligan Team
Hello, Thank you very much for your wonderful feedback! We are delighted that you enjoyed the luxury of our property, the tranquility of your room, and the quality of the products. We also appreciate your suggestion regarding the charging… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation
Restaurant was extremly noisy and loud
Hello, Thank you for taking the time to share your feedback. We are glad that you were satisfied with our hotel’s location. However, we regret that the atmosphere in the restaurant was too noisy for you. We take your comments into consideration and will do our best to improve this experience in the future. We hope to welcome you again soon. Kind regards, The Nelligan Team
Hello, Thank you for taking the time to share your feedback. We are glad that you were satisfied with our hotel’s location. However, we regret that the atmosphere in the restaurant was too noisy for you. We take your comments into conside… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified review1. Location: Right in the heart of Old Town, a ten minute walk from dozens of shops, restaurants, attractions, and the subway, which can whisk you away to points beyond. 2. The decor: The lobby is impeccably stylish. We loved the mixture of the old buildings with the modern. The room had plenty of storage for clothes and the amenities were lovely. 3. The staff: Everyone was friendly and helpful.
Dear Maximilian, Thank you for this glowing review. We’re delighted to hear that your romantic getaway was such a success and that our location, décor, and team contributed to a memorable experience. We're especially pleased that you enjoyed our lobby; it was recently redesigned by acclaimed Montréal designer Zebulon Perron, who also created the inviting atmospheres of our restaurant Mama C and the Terrasse Nelligan. We look forward to welcoming you back for another unforgettable stay. Warm regards, The Nelligan Team
Dear Maximilian, Thank you for this glowing review. We’re delighted to hear that your romantic getaway was such a success and that our location, décor, and team contributed to a memorable experience. We're especially pleased that you … Show more