Reviews of Motel 6-Cranbrook, BC 3 stars
910 Cranbrook Street, V1C 3S3 Cranbrook, Canada
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewEverything was new, modern and comfortable, especially new mattresses.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI have stayed here many times over the years, always a pleasant stay. The front desk staff is always very welcoming.
Sad to say, breakfast is no longer offered.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNo soap
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
It’s a bit dated, but clean
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGround floor room, parking outside room
Sheets had stain on it, bathroom fan very loud
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGood lotion for going to the dinner we went too.
Old and run down. Also pet friendly but no where for pets to go potty. The only grass areas were not allowed dogs.
Hi Mark, Thank you for your feedback. We're glad the location was convenient for your dinner plans. We apologize for the condition of the property and the lack of designated pet areas. Your comments are appreciated and will be considered as we work to improve the guest and pet experience. Jeremy Ward #Team6
Hi Mark, Thank you for your feedback. We're glad the location was convenient for your dinner plans. We apologize for the condition of the property and the lack of designated pet areas. Your comments are appreciated and will be considere… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewPrice
Bed and floor wasn't level
Hi Jess, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Sarah Jacobs #Team6
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation was good and it served our purpose.
It was fine for what we paid. There was some obvious dirt streaks in some walls especially the bathroom. Otherwise it was clean and comfortable.
Hi Jill, Thank you for your feedback. We're glad the location suited your needs and that you found the room comfortable. We apologize for the dirt streaks you noticed and will work with our housekeeping team to improve cleanliness. We appreciate your comments and hope to welcome you again. Jeremy Ward #Team6
Hi Jill, Thank you for your feedback. We're glad the location suited your needs and that you found the room comfortable. We apologize for the dirt streaks you noticed and will work with our housekeeping team to improve cleanliness. We a… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDidn’t like facilities bad
Not proper information and managers rude
Dear Guest, We’re sorry to hear about your disappointing experience. Providing accurate information and respectful service is very important to us, and we apologize for falling short. Your feedback will be shared with management as we work to improve. Thank you for bringing this to our attention. Jeremy Ward #Team6
Dear Guest, We’re sorry to hear about your disappointing experience. Providing accurate information and respectful service is very important to us, and we apologize for falling short. Your feedback will be shared with management as we work … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location. Room was clean and it seems they are renovating their rooms. I wouldn’t count on the pool as it is filled with rock and gravel. The information on the website should be updated. I don’t see the pool reopening this year. I would stay again.
Hi Theresa, Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Sarah Jacobs #Team6
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe fenced in rock pool was great for my dog
Hi Jesse, Thank you for the excellent review! We hope to see you soon. Sarah Jacobs #Team6
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified review