Reviews of Pensione Popolo
4871 Boulevard Saint-Laurent, Plateau Mont Royal, H2T 1R6 Montréal, Canada

Loading
Guests also reviewed these properties:
Wilderness, South Africa
Pec pod Sněžkou, Czech Republic
Vitebsk, Belarus
Sankt Andreasberg, Germany
Albufeira, Portugal
Seattle, United States
Porrentruy, Switzerland
Kirchheim unter Teck, Germany
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewSuper freindly, relaxed check in and check out. Quiet consisering it was above a bar. Comfy bed, great location.
The window was a bit loose and rattled a bit, but i am not complaining. It was just something i noticed.
Thanks for staying with us. We really appreciate your feedback. Penaione popolo
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewStaff was relatively accessible by phone, and conveyed a helpful and friendly attitude. The location- sort of. It is in the heart of the “Plateau”- a trendy Montreal neighborhood buzzing with character. But for those unfamiliar with Montreal, you need to know that “Le Plateau” is far removed from downtown (30-40 minute walk to Ste. Catherine).
The fact that it was passed off as a normal hotel, when in fact, it was self check-in. This would emerge to be an issue in more ways than one: the entrance code did not work at first, limited/no heat, and parking anxiety. There was no hot water through the first two days, but I noticed it coming through the third day. Because it did not come through the bathroom tap, I lacked confidence to try the shower, so cannot speak to that conclusively.
Hello We have never had hot water issues and were not made aware there was an issue therefore cannot speak to this feedback. The Pensione is indeed a tiny hotel with 7 private rooms as designated by the ville de Montreal. We are situated on the main drag, blvd St-Laurent the main artery of history and culture that runs through both the Plateau and Mile-End neighborhoods. Regards our codes: Our codes are changed automatically at 11am checkout for next day guests. We are always available to respond to quests questions, including any difficulties some may have with their code. Thankyou for your detailed feedback. We are always looking for ways to make our hotel the cooleat safest most awesome hotel on the Plateau. Pensione popolo
Hello We have never had hot water issues and were not made aware there was an issue therefore cannot speak to this feedback. The Pensione is indeed a tiny hotel with 7 private rooms as designated by the ville de Montreal. We are situated on… Show more
Reviewed: 26 November 2024 · Stayed in October 2024
Verified reviewCosy, clean, family style
There was a booking mix up at the beginning but everything was settled down and the stay was perfect for me
Thanks for being patient and kind! Hope to see you again! All the best Pensione popolo
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewNo breakfast offerings.
Lots of stairs so make sure you don’t have heavy luggage.🧳
Hello, We state very clearly in our hotel description that we do not serve breakfast. We also state clearly that we are on the 3rd walk up. Upon your arrival Your behavior towards our staff was rude and inappropriate. We have a zero policy for any violence on our premises verbal or otherwise. We expect our guests to act accordingly. In future we ask you find other hotel accomodations other than at our Pensione. Tammy Manager Pensione popolo
Hello, We state very clearly in our hotel description that we do not serve breakfast. We also state clearly that we are on the 3rd walk up. Upon your arrival Your behavior towards our staff was rude and inappropriate. We have a zero policy… Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in July 2024
Verified reviewThe place was the most affordable option but that doesn't say much with the shared unclean washrooms abd dorm style accommodation. Why is this the cheapest hotel you can find nowadays. Montreal used to be really affordable for high quality.
Unclean bathrooms, small rooms, lack of privacy with shared common areas.
Darren The pensione popolo was not the right vibe for you! We are a safe and welcome space for everyone from everywhere! Sorry we don't have tv's that yes would be in french and english as we are a hotel situated in the beautiful awesome city of Montreal in the awesome province of Quebec! You have a tres belle journee! Merci Pensione popolo
Darren The pensione popolo was not the right vibe for you! We are a safe and welcome space for everyone from everywhere! Sorry we don't have tv's that yes would be in french and english as we are a hotel situated in the beautiful awesome ci… Show more
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewLocation is great. Easy check in.
Could have been cleaner. WiFi only works sporadically.
Merci
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 5 June 2024 · Stayed in May 2024
Verified reviewIt's in the perfect location, the room was clean and air-conditioned, and the bed was comfy. The staff was super helpful. The owner's number is on the welcome email, texting him if you have a problem is the way to go. Make sure that you know that the room and front door code change at the time of check-out, you could get locked out if you don't pay attention to the time.
I received an email saying that my stay was canceled, and the low fair I found on Bookings.com was not what I eventually paid. The Pensione however, sent me all the information that I needed, so I wonder if the issue was at the Bookings.com end of things. It made for confusion, and initially I had a hard time getting in touch with the Pensione staff.
Thanks for the details Maya! Hope to see you again soon! Pensione popolo
Reviewed: 3 June 2024 · Stayed in May 2024
Verified reviewReviewed: 4 May 2024 · Stayed in April 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewThe lounge and coffee room was a nice addition since I was last there. Washrooms and shower were very private for shared, clean, comfortable and lots of them. Excellent location. Nice to know staying there isn't taking a rent-able apartment out of the local housing pool. Loved seeing the clear support of Palestine on the premises.
Plants needed water, and the wifi was a bit intermittent and weak in the room I was in. You need to be able to get up two sets of stairs with your bags for those who have mobility issues.
Thanks for mentioning the plants! My green friends were transported to the casa for a long soak just yesterday and are happy at last! We appreciate your comments about housing and Palestine! Solidarity is a force of love! Warm regards Pensione Popolo
Thanks for mentioning the plants! My green friends were transported to the casa for a long soak just yesterday and are happy at last! We appreciate your comments about housing and Palestine! Solidarity is a force of love! Warm regards Pensi… Show more
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 3 December 2023 · Stayed in December 2023
Verified reviewVery clean and quite cozy.
There weren't any tissues in the room. Some plastic cups would be convenient too, since most water bottles don't fit under the sink. The remote for the heat/AC didn't let me set it to heat which was odd, but it was fine since it wasn't that cold.
Merci!
Reviewed: 19 October 2023 · Stayed in October 2023
Verified reviewlocation
They scammed me and told about "smoking in the room", which I never did, and scammed me. Also very loud at night, it's right above the bar, noizy
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewThe passcode of 3rd floor’s main door didn’t work for me at 11pm caused 1 hour trouble
Reviewed: 10 October 2023 · Stayed in October 2023
Verified reviewReviewed: 25 September 2023 · Stayed in September 2023
Verified reviewDirty and noisy
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewReviewed: 22 September 2023 · Stayed in September 2023
Verified review