Reviews of Pioneer Inn by the River This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
8405 Byng Road, V0N 2P0 Port Hardy, Canada
#7 of 7 hotels in Port Hardy
Guests' ChoiceReview Score
Based on 186 hotel reviews
6.9Score breakdown
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Cleanliness
7.7
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Comfort
7.5
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Location
7.4
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Facilities
6.8
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Staff
8.1
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Value for money
7.1
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Free Wifi
7.7
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Reviewed: August 27, 2025
Norma
Canada16 Reviews7.0Good- • Family with young children
- • Deluxe Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Too expensive
Location
Stayed in August 2025
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Reviewed: August 23, 2025
Lorraine
Canada27 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was not great
Adequate facilities very clean
Stayed in August 2025
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Reviewed: August 15, 2025
Liesbeth
United States4 Reviews7.0“Basic rooms. Very clean.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Exterior needs upkeep.
Basic older rooms. Very clean.
Stayed in August 2025
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Reviewed: August 13, 2025
Aaron
Canada24 Reviews1 helpful vote6.0“Best price in Port Hardy that meets the basic requirements for ferry travel.”- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 1 night
The bedding had stains. The hotel is in need of a renovation. The windows didn't lock, so security is just an illusion. No elevator to the second floor. The sound proofing was not good enough as I could hear the couple in the adjacent room fighting.
The hotel had the last room available in town with late check-in until 1 am. The staff were pleasant and the location is quiet. The bed was okay and the water pressure was strong. The tap water actually tasted okay. There was a basic grab and go breakfast in the main office. Laundry facility on site.
Stayed in July 2025
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Reviewed: August 6, 2025
Morse
Canada5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very clean, just outdated buildings.
Stayed in August 2025
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Reviewed: August 5, 2025
Keara
Canada2 Reviews6.0“Left something to be desired.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The description of the hotel leaves something to be desired. We were under the impression that we were getting a queen bed, it was definitely not a queen. The bed was also very stiff. The garbage in the bathroom had used cuetips in it. There were curly hairs rolled up in the bath tub mat.
I liked that we were able to check in early.
Stayed in August 2025
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Reviewed: August 4, 2025
Dennis
Canada10 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Very powerful cleaner used resulted in difficult breathing
Stayed in August 2025
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Reviewed: August 3, 2025
Lorraine
Canada19 Reviews1 helpful vote6.0“Adequate for tired travellers.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast items and area were disappointing.
Staff stayed up to accommodate travellers. The beds were good. Five of us were able to work out adequate sleeping arrangements.
Stayed in August 2025
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Reviewed: July 31, 2025
Jennifer
Canada2 Reviews8.0“It's a simple motel but very clean and practically located for accessing the ferry. Would stay again”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 1 night
It's a simple motel but very clean and practically located for accessing the ferry.
Stayed in July 2025
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Reviewed: July 10, 2025
Kathryn
Canada10 Reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Climbing the wet wooden stairs to the second floor.
It is very convenient to the Port Hardy ferry terminal. Very happy they allowed very late check-ins due to the late ferry.
Stayed in July 2025
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Reviewed: July 5, 2025
Joseph
Canada11 Reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Queen Room
- • Stayed 1 night
an older motel, a little worn on the outside. Rooms were good, clean and with recently redone bathrooms. Good heating as needed. very handy to Port Hardy ferry terminal.
Stayed in June 2025
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Reviewed: June 7, 2025
Janice
Canada60 Reviews7.0“Short stay after a late ferry arrival but quiet and comfortable lodgings.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
Electrical outlet in kitchen would not receive coffee maker plug.
Quiet and lovely treed location Recently renovated but a little dated furniture-wise
Stayed in June 2025
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Reviewed: June 3, 2025
Christina
Canada92 Reviews11 helpful votes8.0“Safe clean and quiet”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
It's just a little noisy if folks are talking outside. I'm also super light sensitive and while I appreciated that the parking lot was well lit I wished there were black out curtains.
Decent rooms kept up nicely, very clean, safe, and mostly quiet. I enjoyed being out of town and close to the river.
Stayed in June 2025
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Reviewed: September 25, 2024
Janet
Canada1 review6.0Pleasant- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 3 nights
- • Submitted from a mobile device
There was an odor that was unpleasant
Stayed in September 2024
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Reviewed: September 22, 2024
Joy
United Kingdom32 Reviews3 helpful votes6.0“Okay for overnight stay”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Small room with little space
Very late check in ( after arriving of ferry) accommodated Large bathroom Microwave and fridge
Stayed in September 2024
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Reviewed: September 19, 2024
Cavanagh
Canada3 Reviews1 helpful vote8.0“We like to stay here - near Port Hardy but out of town.”- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 1 night
Quiet, beautiful environment - great place to go for a walk with family and friends. Room was clean and the kitchgen had most of what we needed.
Stayed in August 2024
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Reviewed: September 14, 2024
Brigitte
Canada10 Reviews1 helpful vote8.0“I felt we paid way too much for what we got. We would only stay there again for a lower price.”- • Leisure trip
- • Group
- • Deluxe Family Room
- • Stayed 2 nights
THE KITCHENETTE: Not enough dishes [cups] for the number of guests. No soup bowls. No cooking pot. No salad bowl. The kettle was ancient {that is why I like a big cooking pot to boil water in]. The door to the bedroom did not close properly. There was a bullet hole in the bedroom window. The was a lack of counter top space around the sink in the bathroom. The fridge was making noises at night.
When we entered the family suite we were greeted with a fresh clean smell. Everything looked very clean. The kitchenette had a full stove, a microwave, a coffee machine , big fridge and a good size sink. We liked that there were 4 gas barbecues available for the guests. The suite was a nice big size for the 3 of us plus a small dog. The hotel is in a forest setting, it was very quiet there. There are nature trails nearby. Staff very friendly and helpful.
Stayed in September 2024
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Reviewed: September 3, 2024
Marilyn
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
Could have had a couple of grab bars in tub and next to toilet tubs are dangerous for any age group and I am 90 could not use! Also hand held shower heads would be a great addition and they are inexpensive!!
Stayed in August 2024
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Reviewed: September 3, 2024
Alex
Canada34 Reviews1 helpful vote7.0“Basic accommodation which was adequate for my needs.”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No AC
Location, restaurant
Stayed in September 2024
-
Reviewed: August 31, 2024
Rogan
Canada1 review7.0“Great cost effective option”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Looks a little rough from the outside.
Room was clean. There is an attached restaurant. Staff were very friendly.
Stayed in August 2024
-
Reviewed: August 30, 2024
Andy
United Kingdom12 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Bit smoky.
Close to ferry. Good sushi restaurant next door. Friendly staff running the Inn
Stayed in August 2024
-
Reviewed: August 23, 2024
Lorne
Canada1 review6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was reeking of chemical had to air out most of the night Older property but not bad
Stayed in August 2024
-
Reviewed: July 31, 2024
Dawnda
Canada25 Reviews8.0“Great accommodation & close to ferry”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Clean Friendly staff
Stayed in July 2024
-
Reviewed: July 25, 2024
Carolyn
Canada25 Reviews5 helpful votes6.0“Clean older place to stay”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
I could have used a better newer quilt on the bed. It was a cool evening. The bed is a little on the hard side for me because I have a bad hip. My husband loves the hard mattress.
It's an older building but very clean and a nice quiet place to stay.
Stayed in July 2024
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