Reviews of Pomeroy Inn and Suites Dawson Creek 4 stars
540 Highway #2, V1G 0A4 Dawson Creek, Canada
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was bad taste less. Everything was finished after the contractors had there breakfast.
The bed was really bad. And the language barrier.
Dear Booking.com Member, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your breakfast experience did not meet expectations. We strive to offer a fresh and enjoyable breakfast for all our guests, and it’s clear we missed the mark during your visit. We understand how frustrating it must have been to find limited options after a large group had already dined, and we are working with our kitchen team to improve both the quality and availability of items during peak times. Your comments are important to us, and we appreciate you bringing this to our attention so we can improve moving forward. We hope to have the opportunity to welcome you back for a better experience. We look forward to welcoming you back to Pomeroy Inn & Suites Dawson Creek soon! Kind regards, A V Front Desk Manager
Dear Booking.com Member, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your breakfast experience did not meet expectations. We strive to offer a fresh and enjoyable breakfast for all our guests, and i… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewBreakfast was great. Place was nice
I think your elevator needs servicing. Seems a little rough and unnerving. And unfortunately not to hotels fault early morning truck traffic is noisy.
Dear Marshall, Thank you for your kind words! We're so glad to hear you enjoyed breakfast and had a pleasant stay with us. We hope to welcome you back again soon! Kind regards, A V Front Desk Manager
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewIt was spacious and comfy!!
We kept getting phone calls in the middle of the night.
Dear Claire, Thank you for your review! We're glad to hear you found your stay spacious and comfortable. We appreciate your feedback and hope to welcome you back for an even better experience next time! Kind regards, Tasha Sheppard Regional General Manager
Dear Claire, Thank you for your review! We're glad to hear you found your stay spacious and comfortable. We appreciate your feedback and hope to welcome you back for an even better experience next time! Kind regards, Tasha Sheppard Region… Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe whole hotel was filthy! Hallways and stairways were disgusting
Dear Nellie, Thank you for sharing your feedback. I’m truly sorry that the cleanliness of the hotel did not meet your expectations. Maintaining a clean and comfortable environment is a top priority for us, and I regret that we fell short during your stay. Please know that we take your concerns seriously, and I will be addressing this with our housekeeping team to ensure these areas receive immediate attention. Your feedback helps us improve, and I hope we have the opportunity to provide you with a much better experience in the future. If you’d like to discuss your experience further, please feel free to reach out.
Dear Nellie, Thank you for sharing your feedback. I’m truly sorry that the cleanliness of the hotel did not meet your expectations. Maintaining a clean and comfortable environment is a top priority for us, and I regret that we fell short d… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe staff was amazing. Our room was not ready when we checked in, and they didn't know how long until it was ready, so they gave us an upgraded suite that was amazing!
If I had to find 1 thing that I didn't like, it would be the pool and hot tub had way more chlorine than anywhere else we have stayed. It actually really irritated our skin, and we only swam twice for about an hour.
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a wonderful experience with our staff and that you enjoyed the upgraded suite. We always strive to provide our guests with exceptional service, and it’s great to know we were able to accommodate you during your stay. We also truly appreciate your comments about the pool and hot tub. I apologize for the discomfort caused by the chlorine levels, and we will certainly look into this to ensure a more comfortable experience for future guests. Your feedback is invaluable in helping us improve. We hope to welcome you back soon and provide you with an even better experience. If there’s anything else we can do, please don’t hesitate to reach out. Best regards, AV
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a wonderful experience with our staff and that you enjoyed the upgraded suite. We always strive to provide our guests with exceptional service… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewPool
It’s a work hotel meaning its hallways are very dirty on floor we stayed, shower tiny.
Thank you for your feedback. We’re sorry to hear about your experience with the cleanliness of the hallways and the size of the shower. We will address these issues with our team to ensure a more comfortable stay for future guests. We appreciate your input and hope to improve your experience next time. Best regards, AV
Thank you for your feedback. We’re sorry to hear about your experience with the cleanliness of the hallways and the size of the shower. We will address these issues with our team to ensure a more comfortable stay for future guests. We appre… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewKids loved the pool, breakfast was good
beds could have been comfier, also one of the beds had stained sheets
Thank you for your feedback! We’re thrilled to hear that your kids enjoyed the pool and that you liked the breakfast. However, we apologize for the discomfort with the beds and the issue with stained sheets. We’ll address this with our housekeeping team to ensure better quality in the future. Thanks, AV
Thank you for your feedback! We’re thrilled to hear that your kids enjoyed the pool and that you liked the breakfast. However, we apologize for the discomfort with the beds and the issue with stained sheets. We’ll address this with our hous… Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThere was hot water
We're not told about any of the features of hotel breakfast. Drive all the way to swim and pool was closed but no one mentioned it. No manager/supervisor on for nights!
Thank you for sharing your feedback. I apologize for the inconveniences you experienced during your stay. I'm sorry to hear about the issues with the hot water, the lack of information about our breakfast features, and the closure of the pool without prior notice. We strive to provide clear communication and exceptional service, and I regret that we fell short in this instance. I will address your concerns with our team to ensure improvements are made. Your feedback is invaluable, and I appreciate you bringing these matters to our attention. Thanks, AV
Thank you for sharing your feedback. I apologize for the inconveniences you experienced during your stay. I'm sorry to hear about the issues with the hot water, the lack of information about our breakfast features, and the closure of th… Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 24 July 2024 · Stayed in July 2024
Verified reviewPool was closed
We are really sorry for the inconvenience as Pool was undergone for some maintenance issues. We will assure that we will provide better service on your next visit. Thanks, AV
Reviewed: 14 July 2024 · Stayed in June 2024
Verified reviewReviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewHonestly the bed was uncomfortable, the TV had like no channels. It was very mediocre
Hi Brady, Thank you for providing us with your feedback. Your feedback regarding the TV channels took me by surprise as this isn't the usual feedback we receive. I will ask maintenance to complete a channel scan to ensure the TV in the room you were provided is casting all channels.
Hi Brady, Thank you for providing us with your feedback. Your feedback regarding the TV channels took me by surprise as this isn't the usual feedback we receive. I will ask maintenance to complete a channel scan to ensure the TV in the … Show more
Reviewed: 8 May 2024 · Stayed in May 2024
Verified review