Reviews of Powderview 12 by Whistler Premier
Marmot Place, V0N 1B2 Whistler, Canada
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Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe initially stayed at Powderview 12 for 1 night only and had to change rooms because of very loud construction noise (jackhammer drilling concrete) and room vibration that started at 8am. Overall the first property was decent but the noise and absence of air conditioning made it intolerable.
After complaining we were switched to Le Chamois which turned out to be even worse. There was construction in progress which flooded the entire building with a very heavy chemical smell. We then switched to a third unit at the Aspens which also lacked air conditioning, had a barebones kitchen a s looked quite old fashioned. When contacting the front desk staff to inquire about the lack of air conditioning we were informed that it’s a standard for Whistler which turned out to be objectively false (both our next door neighbour had AC available). To top it off on the day of our checkout we were just 10min late for a 10am checkout and were greeted by a very unfriendly cleaning staff member demanding that we leave immediately so he could clean the room immediately, insisting that he would wait at the door until we left. Overall I’d say this was the worst hotel experience I’ve had in a very long time and would go through great efforts to avoid staying with any Whistler premier property.
Thank you for your feedback, Alexander! We sincerely apologize for the inconveniences you encountered throughout your stay. Your review has been forwarded to our local team for further investigation into the issues you faced. We regret that we were unable to deliver our standard of excellent service. We look forward to the opportunity to host you again in the future and to rectify this situation.
Thank you for your feedback, Alexander! We sincerely apologize for the inconveniences you encountered throughout your stay. Your review has been forwarded to our local team for further investigation into the issues you faced. We regret that… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewthe kitchen tap was not working - so someone should check before guests come in. It was attended to superfast by yhe service tech. The hot plate induction did not work from day one - E1 , which means the technician is required. We ended up ordering in the food from outside. There was no tech available for repair
We always appreciate guest feedback and thank you for sharing your review, Asit. We are sorry to learn that there were some elements that fell short of your expectations. Rest assured with your review we will definitely take these mentions into account in order to best address your experience for future guests. We hope to welcome the opportunity in hosting you again in order to serve you better in the future!
We always appreciate guest feedback and thank you for sharing your review, Asit. We are sorry to learn that there were some elements that fell short of your expectations. Rest assured with your review we will definitely take these mentions … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewNicely appointed unit especially kitchen. Very clean. Convenient to Creekside Gondola.
Initially could not locate the parking pass . it was in a binder - hid in the coffee table. Small issue. the management company responded quickly to my query. it would have been helpful to know this when I received instructions about arrival. Using lock box to get key to enter common foyer area - little fiddly . not a deal breaker.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewExtremely cozy and comfortable home with EVERYTHING we needed for a family trip and stay. EXCELLENT Location walking distance to supermarket, stores, restaurants and most important the gondola.
The direction of checkin and the difference between ABC might be helpful for someone new and arrived super late.
Thank you for your review, Aixiang! We're thrilled to hear that you found the home cozy and comfortable, and enjoyed the excellent location. We appreciate your feedback about the check-in directions, and we'll make sure to clarify that for future guests, especially for late arrivals. We hope to host you again soon!
Thank you for your review, Aixiang! We're thrilled to hear that you found the home cozy and comfortable, and enjoyed the excellent location. We appreciate your feedback about the check-in directions, and we'll make sure to clarify that for … Show more
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewClean modern apartment in excellent location (<10 minutes walk) to lift and shops, fully equipped kitchen
We are so pleased to learn that you enjoyed your overall stay, Knut, and we hope to welcome the opportunity to host you again in a very near future!
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewWe thank you again for taking the time to share your valuable feedback with us, Cat. We hope to have the pleasure of welcoming you back soon!
Reviewed: 11 October 2024 · Stayed in September 2024
Verified reviewSteam shower was the truth after a long day downhill biking.
Thank you so much for your wonderful review of your time spent with us at Powder View! We take great pride in providing the best experience to all of our guests and are delighted to hear you had such an enjoyable stay. Hope to have you with us on your next biking travel.
Thank you so much for your wonderful review of your time spent with us at Powder View! We take great pride in providing the best experience to all of our guests and are delighted to hear you had such an enjoyable stay. Hope to have you with… Show more
Reviewed: 6 October 2024 · Stayed in September 2024
Verified reviewInterior design, amenities. Had a washing machine and a drier. The kitchen was great and well stocked.
Confusing finding the entrance to the apartment when we first got there. No washing powder supplied.
Thank you for your review! We're glad to hear you enjoyed the apartment’s beautiful design, amenities, and well-equipped kitchen. Apologies for the initial confusion with the entrance and the absence of washing powder. We appreciate your feedback and will work on improving those details for future stays. We hope to welcome you back soon!
Thank you for your review! We're glad to hear you enjoyed the apartment’s beautiful design, amenities, and well-equipped kitchen. Apologies for the initial confusion with the entrance and the absence of washing powder. We appreciate your fe… Show more
Reviewed: 27 September 2024 · Stayed in August 2024
Verified reviewThe location is great. Away from the highway, quiet but still close to all the necessities. The apartment is very nice with all the facilities especially the kitchen is well equipped. Enjoyable stay.
The cleaning fee is a bit too high. It is one third of the total price. The host(I guess is a management company) is not easy to contact.
Thank you for your feedback! We're glad you enjoyed the quiet location, well-equipped kitchen, and overall stay. We understand your concern about the cleaning fee, and we're sorry to hear that contacting the host was difficult. We'll pass your feedback along to help improve communication and the overall experience for future guests. We hope to welcome you back soon!
Thank you for your feedback! We're glad you enjoyed the quiet location, well-equipped kitchen, and overall stay. We understand your concern about the cleaning fee, and we're sorry to hear that contacting the host was difficult. We'll pass y… Show more
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewGood location. Very clean. Easy to navigate.
There were a lot of stairs which was hard for my Gran to climb.
Thank you for your kind words! We’re delighted you enjoyed the accommodation and found it clean and well-located. We’re sorry to hear that the stairs were challenging for your Gran. We’ll keep this in mind and consider ways to make our property more accessible. We’d love to welcome you back again!
Thank you for your kind words! We’re delighted you enjoyed the accommodation and found it clean and well-located. We’re sorry to hear that the stairs were challenging for your Gran. We’ll keep this in mind and consider ways to make our prop… Show more
Reviewed: 7 April 2024 · Stayed in March 2024
Verified reviewReally lovely apartment, very clean and close to creekside gondola.
Thank you for your review! We're glad you enjoyed the lovely, clean apartment and its proximity to the Creekside gondola. We hope to welcome you back again soon!
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewEverything is amazing .
Thank you for your glowing review! We're thrilled to hear that you found everything amazing during your stay. Your satisfaction is our priority, and we look forward to welcoming you back again in the future!
Reviewed: 30 January 2024 · Stayed in January 2024
Verified review