Reviews of Prestige Vernon Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4411 32 Street, V1T 9G8 Vernon, Canada
#8 of 21 hotels in Vernon
Guests' ChoiceReview Score
Based on 266 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.7
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Facilities
8.7
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Staff
9.1
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Value for money
8.3
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Reviewed: August 25, 2025
Ajah
Canada1 review8.0“We had a great time in the pool, great meals to eat and awesome staff to deal with !”- • Leisure trip
- • Family with young children
- • Deluxe Loft Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The one and only thing I can complain about is the beds! But it was overall a great place to stay!!
Everything was great about this property besides the beds :p they hurt my back but I do recommend this hotel and it was very suitable for our family!
Stayed in August 2025
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Reviewed: August 22, 2025
Rick
Canada4 Reviews8.0“It was alright.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast instead of coffee in the lobby would have been nice. Not enough elevators.
Stayed in August 2025
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Reviewed: August 17, 2025
Sarah
Canada5 Reviews9.0“A perfect location to explore Vernon and the surrounding area.”- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Beds were slightly soft, but still comfortable.
The location was perfect for getting to where we needed to go.
Stayed in July 2025
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Reviewed: August 16, 2025
William
Canada1 review7.0“Satisfactory”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Facilities and restaurant
Stayed in July 2025
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Reviewed: August 13, 2025
Iris
Canada3 Reviews9.0“Good Location & Good Value”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Insulation not good, very noisy when neighbour's flushed toilet & showered. Signage: Outside lots of doors no sign for Hotel Lobby. Inside again lots of doors no directional signs. No pens/paper in room. No menu for restaurant. No information about Vernon in room. Also Green discount voucher should be for # of nights booked. 2 night stay two vouchers. Not one.
Convenient, well priced, beds comfortable, air conditioning great, had essentials in the room.
Stayed in August 2025
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Reviewed: August 11, 2025
Nelia
Canada39 Reviews2 helpful votes9.0“Good quality service for not all money”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
None
It’s a nice hotel with spacious rooms, had all we need for comfortable stay: microwave, fridge, free parking, comfortable beds, clean linens.
Stayed in July 2025
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Reviewed: August 10, 2025
Loren
Canada4 Reviews7.0“Overall stay was good, but not sure we will be back again.”- • Leisure trip
- • Family with young children
- • Executive Two-Bedroom Suite
- • Stayed 7 nights
- • Submitted from a mobile device
We had a few problems during our stay that were definitely turn offs…. We had a wasp problem right at the front entrance of our suite which made coming in and out difficult and was always worried my two young kids would get stung. We also had a major ant problem in the kitchen that was a nuisance as well. Both were dealt with quickly, but even after the wasp nest was removed(by myself one time and again by staff) it continued to be a huge issue as the wasps never went away. Also I was disappointed by the fact that when I booked on booking.com the pictures showed that the bathroom had a small tv in it, which was one of the main reasons I booked it as my daughter thought it was cool, then when we arrived there was no tv in there anymore. Also the pool was quite dirty and wasn’t that clean, we saw people’s big clumps of hair floating around the pool 🤢
The room size and convenience of the separate entrance was nice. I also appreciated having house keeping in daily to tidy and make beds. The staff were also very good and helpful.
Stayed in July 2025
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Reviewed: August 9, 2025
Cristian
Canada17 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good except the bed. The mattress was so soft that the two of us were sliding towards the middle all night long. Really hard work to get any sleep
I liked everything else except the bed.
Stayed in August 2025
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Reviewed: July 28, 2025
Travis
Canada28 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Loft Suite
- • Stayed 7 nights
- • Submitted from a mobile device
Staff were great, it was nice and clean
Stayed in July 2025
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Reviewed: July 24, 2025
Peter
Australia39 Reviews11 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Spacious and comfortable room. Friendly and helpful staff. We didnt use the facilities like pool and restaurant but they looked good.
Stayed in July 2025
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Reviewed: July 22, 2025
Maria
Canada13 Reviews2 helpful votes8.0“A Pleasant Stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
As our room was facing the main road it was noisier in the early morning.
Our room was large , comfortable and modern looking.
Stayed in July 2025
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Reviewed: July 19, 2025
Lynn
Canada10 Reviews8.0“I’ve never been disappointed by a Prestige Hotel.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Right on busy street
Spacious and clean rooms. Nice restaurant attached.
Stayed in July 2025
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Reviewed: July 18, 2025
Lynn
Canada8 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
The maid service was terrible we had light on and no-one came. The pool area was so noisey we could not enjoy the hot tub. (Nothing to do with staff ) others should be respectful.
The restaurant was good - we only had breakfast there.
Stayed in July 2025
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Reviewed: June 30, 2025
Arielle
Canada18 Reviews3 helpful votes9.0“Perfect for short stay”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The walls are VERY thin so we could hear everyone in the hallways, above us, the rooms beside us showering etc. thankfully we had ear plugs, cause not sure what could really be done about that… best to just prepare in advance.
Central (with a car), super clean, very friendly staff.
Stayed in June 2025
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Reviewed: June 25, 2025
Sharon
Canada2 Reviews1 helpful vote8.0“Good”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Pancakes like little saucers Sausages cold sent back to heat up
Stayed in June 2025
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Reviewed: June 18, 2025
Dirk
Germany113 Reviews11 helpful votes7.0“Good for transit.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Nearby highway is loud.
Spacious rooms.
Stayed in June 2025
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Reviewed: June 2, 2025
Parsons
Canada42 Reviews1 helpful vote7.0“It's the little things”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Very noisey and kids running around halls. Man yelling at kids to come to bed and be quiet. LaCrois team and we were in the middle of kids. Lousey coffee in Morning. No information in room as to where things were in hotel. Desk said something g about QR code . Did not find and certainly not senior friendly. Could get phones on WIFI but not computer. It would not accept code given.???
Staff helpful and friendly. Beds comfortable.
Stayed in June 2025
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Reviewed: May 26, 2025
Tracy
Canada2 Reviews9.0“Our stay was great, everything we called about was looked after right away.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Had to ask to have a light replaced in the bathroom, had to get a new coffee pot and the bathroom fan sounded like a jet plane. I believe these things were just not seen by house keeping I believe only the light would be something they would notice. I did not report the bathroom fan. I should have.
Stayed in April 2025
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Reviewed: May 18, 2025
Paula
Canada109 Reviews15 helpful votes9.0“Spacious loft room perfect for family stays”- • Leisure trip
- • Family with young children
- • Deluxe Loft Suite
- • Stayed 1 night
- • Submitted from a mobile device
The loft room was perfect for our teen and us. We really enjoyed the extra high ceilings and space.
Stayed in April 2025
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Reviewed: May 5, 2025
Chantal
Canada5 Reviews8.0“It was great!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Shower pressure
Location
Stayed in May 2025
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Reviewed: May 1, 2025
Julie
Canada14 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Great reception at front desk very accommodating
Stayed in April 2025
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Reviewed: April 28, 2025
Andre
Canada49 Reviews1 helpful vote8.0“Nice Place But Queen Beds Not Comfortable”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Beds! I was there the week previous and had a king suite which was great. The bed was very comfortable. The queens this time were VERY soft. To the point it affected my sleep. Whenever I changed position it was a big effort to lift myself out of the sunken section. The guest service rep was very apologetic at checkout and reported they were new mattresses. The shower drain was loose and the opening beneath was poorly cut out and quite large so it would have been possible to injur oneself.
Proximity to stores across street. Easy to get in & out from road. Staff very friendly & efficient.
Stayed in April 2025
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Reviewed: March 14, 2025
Dominica
Canada12 Reviews1 helpful vote9.0“Great gem in Vernon”- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Staff were excellent and friendly! The beds were very comfortable. We have to stay in Vernon one a week for medical purposes and we’ve tried various hotels. This one is now our top choice. Clean facilities.
Stayed in March 2025
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Reviewed: February 24, 2025
Christine
New Zealand34 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great reception staff. Very helpful and very pleasant.
Stayed in February 2025
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