2 Front Street North, L3V 4R5 Orillia, Canada
#6 of 17 hotels in Orillia
Guests' ChoiceBased on 583 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
9.0
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Kevin
CanadaNot too much, perhaps extra amenities like a pool, but I understand that's part of what keeps the prices down for the hotel as well.
As its name suggests, Champlain Waterfront is right by the water, offering a very short and convenient walk to downtown Orillia as well as the waterfront by Centennial Park. As a family of 4, this was great because everything was within a 10 minute walk (15 with a stroller). For those who prefer to save money dining, a stocked Metro is nearby as well. The hotel has a microwave in the lobby area that we made use of for heating up our leftovers. The breakfast from 7am-10am is surprisingly robust for a free continental. The standout is the fresh made waffles from the waffle machine. Everything was clean and staff were kind and professional.
Stayed in August 2025
Reviewed: 27 August 2025
Smeidia
IsraelThe elevator is problematic!!! Problems with the door
all
Stayed in July 2025
Reviewed: 26 August 2025
Lynda
CanadaThe front desk clerk was no where to be found for 15 minutes during a busy check out. When mentioned by another patron, response was not the right answer. The cleaning staff was trying to assist as much as possible.
The facility was clean, breakfast was ok. Quiet which I loved.
Stayed in August 2025
Reviewed: 22 August 2025
Sherry
United KingdomThe basic boring breakfast! Packaged, instant, convenience foods with no nutritional value at all. Unripe fruit doesn't count. Europeans will be sadly disappointed by the "continental breakfast". Not everyone is a coffee drinker so kettles in rooms as well as coffee-makers would be a big help.
Clean, comfortable and well-equipped room and bathroom. 5 minute walk to the water and in a great location for exploring the area. Good wi-fi, air-conditioning, fridge and comfortable bed.
Stayed in July 2025
Reviewed: 19 August 2025
Craig
CanadaRoom was a bit small for my liking and smaller than advertised on booking.com
The location was great and room was modern and clean
Stayed in August 2025
Reviewed: 18 August 2025
Jorge
CanadaThe breakfast is not strong, it could be better(add eggs)
Location is good between 2 beaches and near downtown. The staff is kind.
Stayed in August 2025
Reviewed: 16 August 2025
Sandra
CanadaThe front desk needs people that smile and know to greet customers. The breakfast was not great. The juice machine did not work because no one turned it on. The make your own waffles had a sign but no machine to make them. It needs help
The room was comfortable and clean; The breakfast keeps on getting worse. The common areas were clean.
Stayed in August 2025
Reviewed: 13 August 2025
Heather
CanadaCleanliness in hallways, staircase to parking needed attention.
Great, comfy bed.
Stayed in August 2025
Reviewed: 7 August 2025
Allen
CanadaThe traffic on the street at night did eventually end though. I had problem using the card to open door found out should have had arrow pointing down to open the door from the slot area had no problem after that when it was explained to me. The room was a bit cool even with no air conditioning on considering it was the basement though.
The room was very nice despite it being cool in the basement used air conditioner a couple times briefly. Had extra pillows in bed. The room was very clean overall as well and was mostly quiet except for a bit of traffic on the street at night
Stayed in August 2025
Reviewed: 1 August 2025
Kelly
CanadaThe parking on site is limited, probably ten spots. We weren't told at check in about the parking a 3 min walk away, found out the hard way when we couldn't park out back when we arrived back one evening after dark. As a solo female traveler I would be worried about parking a distance away after dark and having to walk alone, just my personal feelings about it. No good place to pull up and unload your stuff if parking lot is full.
Great location, 2 mins from the water and 1 min from the main street, easy 2 min walk to the market and restaurants. Room was small but clean, modern bathroom, nice size tv, friendly staff. I would stay again.
Stayed in July 2025
Reviewed: 1 August 2025
Anna
CanadaThe breakfast was lacking protein. Toast, muffins and waffle altho convenient are lacking sustenance.. We were in a basement room. The hallways had laundry piled the entire duration of our stay
The location of the hotel was excellent. Walking distance to beach and restaurants
Stayed in July 2025
Reviewed: 1 August 2025
Janan
CanadaThe corridor was so warm plus the breakfast need more items such as boild eggs more bread selections plus the quantity was very limited. .
All was good accept we was looking for atraction and some lake activities such as kayaking,water jet skiing and other facilities available around we where disappointed at least you can have related dealers.
Stayed in July 2025
Reviewed: 27 July 2025
Janey
CanadaParking lot was small first night we needed to park a couple of blocks away.
Great location to waterfront, museum and Mariposa Market! Breakfast was minimal but did the trick, that’s to waffle maker
Stayed in July 2025
Reviewed: 27 July 2025
James
Canadaroom was very small, breakfast a bit sparse
comfortable bed, room very quiet, great location, nice decor
Stayed in July 2025
Reviewed: 25 July 2025
Smeidia
IsraelIt's time to fix the elevator. The buttons don't work unless the door is closed and opened twice!!!! Uncomfortable and annoying
The location and atmosphere. The hotel is close to the town center.
Stayed in July 2025
Reviewed: 17 July 2025
Lance
CanadaIt is a bit of a weird and slightly confusing building. Parking was inconvenient.
Location was convenient. Staff was friendly. Hotel was clean.
Stayed in July 2025
Reviewed: 13 July 2025
Terry
Canadarefund of security was done incorrectly but was fixed promptly
Stayed in July 2025
Reviewed: 12 July 2025
Dave
CanadaMy view was a wall and dead birds.
Comfortable beds
Stayed in June 2025
Reviewed: 6 July 2025
Geraldine
Canadaas we were checking out I noticed that all the travel brochures and information books on the area were tucked away on shelves behind the reception desk. I questioned whey they were not on display and was told they did'nt have a stand to put them on. Well, Home Depot is in town and Amazon could ship one there! We would have liked to have a look at the literature when we checked in to the hotel to better plan out visit. We had chosen this hotel based on the photos on the booking site which showed a packed patio restaurant as part of the hotel. Upon arrival we were told it had been closed for a very long time and it was under construction. On that rainy night we had to drive around looking for a decent restaurant to have dinner. Not a great way to start our mini-vacation. Also, in a room with a king bed, there was only one chair to sit on!
The continental breakfast was minimal and by 9.15 am there was no more coffee, no more toast, no more bananas and the person on the desk was scrambling, along with guests to find the supplies!
Stayed in July 2025
Reviewed: 4 July 2025
Victor
CanadaAlways beautiful!
Stayed in July 2025
Reviewed: 18 June 2025
Gerald
CanadaOnly negative is no out door area to sit and enjoy.
Location is great just park your car and walk around area.
Stayed in June 2025
Reviewed: 11 June 2025
Nigel
United KingdomNo facilities eg gym, pool, or restaurant. Limited parking.
Good room and bathroom.
Stayed in June 2025
Reviewed: 11 June 2025
Stephen
CanadaClean with nice modern decor, very close to the waterfront park
Stayed in June 2025
Reviewed: 5 June 2025
Sriraj
IndiaValue for money Bed was not comfortable Parking was not adequate and had to walk 3 mins to get to car...this can get annoying if it's raining
Location Staff Amenities
Stayed in June 2025
Sittingbourne, UK
Narita, Japan
Nha Trang, Vietnam
Rosario, Argentina
Lublin, Poland
Valencia, Spain
Port Charlotte, USA
Săliştea de Sus, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content