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  5. Reviews of The Champlain Waterfront Hotel, an Ascend Collection Hotel

Reviews of The Champlain Waterfront Hotel, an Ascend Collection Hotel 3 stars

2 Front Street North, L3V 4R5 Orillia, Canada

#6 of 17 hotels in Orillia

Guests' Choice

Review score

Based on 583 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 August 2025

    9.0
    For the price, it's hard to beat this budget hotel.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 2 nights

    Not too much, perhaps extra amenities like a pool, but I understand that's part of what keeps the prices down for the hotel as well.

    As its name suggests, Champlain Waterfront is right by the water, offering a very short and convenient walk to downtown Orillia as well as the waterfront by Centennial Park. As a family of 4, this was great because everything was within a 10 minute walk (15 with a stroller). For those who prefer to save money dining, a stocked Metro is nearby as well. The hotel has a microwave in the lobby area that we made use of for heating up our leftovers. The breakfast from 7am-10am is surprisingly robust for a free continental. The standout is the fresh made waffles from the waffle machine. Everything was clean and staff were kind and professional.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    The elevator is problematic!!! Problems with the door
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking/Basement Level
    • Stayed 1 night

    The elevator is problematic!!! Problems with the door

    all

    Stayed in July 2025

  • Reviewed: 26 August 2025

    8.0
    Would stay again.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights

    The front desk clerk was no where to be found for 15 minutes during a busy check out. When mentioned by another patron, response was not the right answer. The cleaning staff was trying to assist as much as possible.

    The facility was clean, breakfast was ok. Quiet which I loved.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Comfortable and convenient!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights

    The basic boring breakfast! Packaged, instant, convenience foods with no nutritional value at all. Unripe fruit doesn't count. Europeans will be sadly disappointed by the "continental breakfast". Not everyone is a coffee drinker so kettles in rooms as well as coffee-makers would be a big help.

    Clean, comfortable and well-equipped room and bathroom. 5 minute walk to the water and in a great location for exploring the area. Good wi-fi, air-conditioning, fridge and comfortable bed.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    9.0
    1 night stopover
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking/Basement Level
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit small for my liking and smaller than advertised on booking.com

    The location was great and room was modern and clean

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    It was a good and nice stay. The staff is gentle and friendly.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is not strong, it could be better(add eggs)

    Location is good between 2 beaches and near downtown. The staff is kind.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    The hotel seemed different like there was a change of owners or management.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking/Basement Level
    • Stayed 1 night

    The front desk needs people that smile and know to greet customers. The breakfast was not great. The juice machine did not work because no one turned it on. The make your own waffles had a sign but no machine to make them. It needs help

    The room was comfortable and clean; The breakfast keeps on getting worse. The common areas were clean.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Great location.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Cleanliness in hallways, staircase to parking needed attention.

    Great, comfy bed.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    The stay was very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking/Basement Level
    • Stayed 2 nights

    The traffic on the street at night did eventually end though. I had problem using the card to open door found out should have had arrow pointing down to open the door from the slot area had no problem after that when it was explained to me. The room was a bit cool even with no air conditioning on considering it was the basement though.

    The room was very nice despite it being cool in the basement used air conditioner a couple times briefly. Had extra pillows in bed. The room was very clean overall as well and was mostly quiet except for a bit of traffic on the street at night

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Nice stay, Great Location
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 2 nights

    The parking on site is limited, probably ten spots. We weren't told at check in about the parking a 3 min walk away, found out the hard way when we couldn't park out back when we arrived back one evening after dark. As a solo female traveler I would be worried about parking a distance away after dark and having to walk alone, just my personal feelings about it. No good place to pull up and unload your stuff if parking lot is full.

    Great location, 2 mins from the water and 1 min from the main street, easy 2 min walk to the market and restaurants. Room was small but clean, modern bathroom, nice size tv, friendly staff. I would stay again.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking/Basement level
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was lacking protein. Toast, muffins and waffle altho convenient are lacking sustenance.. We were in a basement room. The hallways had laundry piled the entire duration of our stay

    The location of the hotel was excellent. Walking distance to beach and restaurants

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The corridor was so warm plus the breakfast need more items such as boild eggs more bread selections plus the quantity was very limited. .

    All was good accept we was looking for atraction and some lake activities such as kayaking,water jet skiing and other facilities available around we where disappointed at least you can have related dealers.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Cozy, safe and relaxing area
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking lot was small first night we needed to park a couple of blocks away.

    Great location to waterfront, museum and Mariposa Market! Breakfast was minimal but did the trick, that’s to waffle maker

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Enjoyable and very good value
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights

    room was very small, breakfast a bit sparse

    comfortable bed, room very quiet, great location, nice decor

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    I stay at the hotel once a week and always return. A very pleasant and comfortable stay.
    • Business trip
    • Solo traveller
    • Quadruple Room - Non-Smoking
    • Stayed 1 night

    It's time to fix the elevator. The buttons don't work unless the door is closed and opened twice!!!! Uncomfortable and annoying

    The location and atmosphere. The hotel is close to the town center.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is a bit of a weird and slightly confusing building. Parking was inconvenient.

    Location was convenient. Staff was friendly. Hotel was clean.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    refund of security was done incorrectly but was fixed promptly

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Other then the view the stay was good.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking/Basement Level
    • Stayed 3 nights
    • Submitted via mobile

    My view was a wall and dead birds.

    Comfortable beds

    Stayed in June 2025

  • Reviewed: 6 July 2025

    7.0
    not a lot of guest parking. Hotel location is great and very walkable to restaurants and the port.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    as we were checking out I noticed that all the travel brochures and information books on the area were tucked away on shelves behind the reception desk. I questioned whey they were not on display and was told they did'nt have a stand to put them on. Well, Home Depot is in town and Amazon could ship one there! We would have liked to have a look at the literature when we checked in to the hotel to better plan out visit. We had chosen this hotel based on the photos on the booking site which showed a packed patio restaurant as part of the hotel. Upon arrival we were told it had been closed for a very long time and it was under construction. On that rainy night we had to drive around looking for a decent restaurant to have dinner. Not a great way to start our mini-vacation. Also, in a room with a king bed, there was only one chair to sit on!

    The continental breakfast was minimal and by 9.15 am there was no more coffee, no more toast, no more bananas and the person on the desk was scrambling, along with guests to find the supplies!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    9.0
    Always a pleasure
    • Leisure trip
    • Couple
    • King Room - Non-Smoking/Basement Level
    • Stayed 1 night
    • Submitted via mobile

    Always beautiful!

    Stayed in July 2025

  • Reviewed: 18 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only negative is no out door area to sit and enjoy.

    Location is great just park your car and walk around area.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    Good central location and comfortable room.
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights

    No facilities eg gym, pool, or restaurant. Limited parking.

    Good room and bathroom.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean with nice modern decor, very close to the waterfront park

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Value for money Bed was not comfortable Parking was not adequate and had to walk 3 mins to get to car...this can get annoying if it's raining

    Location Staff Amenities

    Stayed in June 2025

Showing 1 – 25

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