Reviews of Quality Suites 3 stars
1700 Champlain Avenue, L1N 6A7 Whitby, Canada
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Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewThe size of the room is ok. The breakfast is decent.
The bed was noisy when moving, not comfortable.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation was ok. Breakfast was lacking in any fruit or not meat and pancakes.
The centipedes and wet carpet
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRoom was spacious and bright! Staff were very friendly and helpful! Great location!
Nothing
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClose to hwy
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewlocation.
price
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewBreakfast had bacon!!
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewI prepaid for a 2 night stay using booking.com. I arrived early evening and they assigned me a room. The air conditioning was not functioning in the room, although it was fine all throughout the hotel. I was told there were no other rooms they could give me, so I requested a refund which is still pending through booking.com. As I was wrapping things up in the lobby, another couple came to check in and were assigned a room with functioning air conditioning. I have stayed in this hotel previously and been pleased. I am very disappointed with this experience.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe property was good. Clean.
The property was good. In the morning. Check out time is 11am. The house keeper was knocking on the door at 10am. I told her I was still here. She comes back 40 minutes later knocking again. Making you feel like you had to get out.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe first room they gave me smelled so they gave me another room which had a better view and was brighter. I wish I had booked directly instead of with booking.com - I could have gotten the CAA discount. Pleasant and helpful staff. Close to 401 was a real bonus.
Need fruit at breakfast.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation and staff were friendly
Breakfast was cold and we had kids knocking on our room window a few times cause we were on main floor and the AC wasn't working
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLoved the room. We had a King suite that had it's own small living quarters with the bed behind double doors. Very nice! Because of the setup we were able to have family visit for an hour or so.
It was all fine!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation was good.Breakfast was good not great.
The first morning there was a lot of kids from a tournament and some foods were cleaned out.As with most places the scrambled eggs were bland.A little more fruit would have been nice.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFriendly staff good location.
Breakfast was same old same old. Coffee is not good
Thank you for your feedback! We're glad you enjoyed the friendly service and convenient location. We understand that variety at breakfast and quality coffee can make a big difference, and we’re sorry we didn’t hit the mark in those areas. Your comments have been shared with our team as we continue to look at ways to improve the breakfast experience. We appreciate your stay with us and hope to welcome you again soon! Best Regards, Carlyn So Chan Quality Suites Whitby
Thank you for your feedback! We're glad you enjoyed the friendly service and convenient location. We understand that variety at breakfast and quality coffee can make a big difference, and we’re sorry we didn’t hit the mark in those area… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified review