Reviews of Hotel Quintessence 5 stars
3004 Chemin de la Chapelle, J8E 1E1 Mont-Tremblant, Canada
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Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewLocation and views
Swimming pool is too small
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEVERYTHING
NOTHING AT ALL
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewExceptional hotel in every aspect - beautiful rooms, stunning location and amazing food. Wish we had stayed for more than the one night. Will definitely return if opportunity arises.
Nothing!!
Dear Nikki, Thank you so much for taking the time to share your wonderful feedback. We are truly delighted to know that your experience at Hôtel Quintessence exceeded your expectations—from the beauty of the rooms and our breathtaking location to the quality of our cuisine. Your kind words are an inspiration to our entire team, and we look forward to welcoming you back for a longer and even more memorable stay should the opportunity arise. Warmest regards, The Hôtel Quintessence Team
Dear Nikki, Thank you so much for taking the time to share your wonderful feedback. We are truly delighted to know that your experience at Hôtel Quintessence exceeded your expectations—from the beauty of the rooms and our breathtaking loc… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewVery easy walking distance to the pedestrian village, ice skating, convenient to drive out to other parts of town, efficient ski valet. The room was well appointed, a great layout for size, and so so cozy. Special shout out to ALL the valets/bellman who were so courteous, friendly, helpful, and efficient. We’ve traveled a ton and this experience was the just right balance of luxury yet homey, friendly coziness.
Wish the pool was heated but since it’s a small hotel the hot tub was enough space for an apres ski dip.
Dear Maria, Thank you for sharing your experience! We're so glad to hear that the location was convenient and that you enjoyed the cozy atmosphere and excellent service from our staff. We truly appreciate your kind words about our valets. We're always working to ensure our guests feel at home. We hope to see you again soon and will take your feedback about the pool into consideration. Thanks again for your feedback!
Dear Maria, Thank you for sharing your experience! We're so glad to hear that the location was convenient and that you enjoyed the cozy atmosphere and excellent service from our staff. We truly appreciate your kind words about our vale… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewThe location was stunning and the rooms were attractive, spacious and had fireplaces. The staff were outstandingly helpful (particularly Justine) and really made the stay a pleasure. Nothing felt too much trouble. We had a lovely couple of days staying here and would certainly recommend this gem of a hotel.
The only thing I would consider is a wider menu choice for vegetarians. This won’t affect most people but If you are staying for any length of time, the menu is a little limited.
Thank you for your kind words! We're delighted to hear you enjoyed your stay and appreciate the helpfulness of our staff, especially Justine. We also appreciate your feedback on the menu and will certainly take it into consideration. We look forward to welcoming you again!
Thank you for your kind words! We're delighted to hear you enjoyed your stay and appreciate the helpfulness of our staff, especially Justine. We also appreciate your feedback on the menu and will certainly take it into consideration. We… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 October 2024 · Stayed in September 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewRoom was fabulous, staff friendly and helpful.
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our rooms fabulous. Our team appreciates your compliments, and we're grateful for your recommendation. We look forward to welcoming you back soon!
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our rooms fabulous. Our team appreciates your compliments, and we're grateful for your recommendation. We look forward to welcoming y… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewHelpful staff.Great location.
Thank you so much for your kind words! I was our pleasure to host you again!
Reviewed: 3 September 2024 · Stayed in September 2024
Verified reviewThe room was spacious, beautifully designed, and incredibly comfortable, with stunning views of the lake and garden. The food was an absolute delight, with each dish being a masterpiece of flavor. A truly wonderful stay!
At the very beginning of our stay, the toilet tank clogged and caused a leak, which was quite an unpleasant experience. However, the hotel staff responded promptly and efficiently, resolving the issue quickly.
Thank you for your fantastic review! We’re thrilled to hear you enjoyed your spacious room, the beautiful design, and the stunning views. It’s wonderful to know that you found our food delightful as well. We sincerely apologize for the inconvenience caused by the clogged toilet at the start of your stay. We’re glad to hear our team was able to address the issue promptly. Your feedback is invaluable, and we’ll continue to improve our services. We hope to welcome you back for another wonderful stay!
Thank you for your fantastic review! We’re thrilled to hear you enjoyed your spacious room, the beautiful design, and the stunning views. It’s wonderful to know that you found our food delightful as well. We sincerely apologize for the inc… Show more
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in July 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewWe really enjoyed our stay. The pool and the lake were wonderful! The room was beautiful and so comfortable. The staff and service was amazing. Hope to return again soon.
Dear Melissa, Thank you for your kind words! We're thrilled you enjoyed the pool, lake, and your room. We look forward to welcoming you back soon!
Reviewed: 4 August 2024 · Stayed in July 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewThe room was stunning! Spectacular view! I enjoyed all of the room amenities! Too bad I only stayed 2 nights, next time I would love to do more nights. I specially loved having a balcony! The tub was also very nice!!! I want to go back during the winter to be able to take advantage of the fireplace.
The pillows and the bedding were not very comfortable. Also, the swimming pool was supposed to be 27 degrees but I found it was pretty cold! I don't think it was truly 27 degrees. My husband and I are both vegans and we had dinner and breakfast. My dinner was a mushroom dish that was delicious! My husband was not so lucky, he ordered the tempeh and it was not very tasteful. The breakfast we ordered bagels and I appreciate that we requested to remove the egg and they replace it with mushrooms and veggies, it was quite yummy, but I wish there were more vegan options for breakfast. Also, we ordered the breakfast in our room and it came with no fruits which was a bit disappointing.
Dear Mrs Dantas, Thank you for your feedback and for sharing your experience with us. We’re delighted to hear you enjoyed the stunning view, room amenities, and the balcony, and that you’re considering returning in winter to enjoy the fireplace! We apologize for the discomfort with the pillows and bedding, and we’re sorry to hear that the pool temperature and some of the food did not meet your expectations. Your comments about the vegan options are appreciated and will be shared with our culinary team to improve our offerings. Thank you again for your valuable input. We look forward to welcoming you back for a longer stay! Best regards, Olga Reservations Manager Hotel Quintessence
Dear Mrs Dantas, Thank you for your feedback and for sharing your experience with us. We’re delighted to hear you enjoyed the stunning view, room amenities, and the balcony, and that you’re considering returning in winter to enjoy the fir… Show more
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewBeautiful room. Lovely pool. Excellent food. Soothing lake views. Friendly staff.
All good.
Dear Mr. Harold, Thank you for your wonderful review! We are looking forward to welcoming you again in our hotel!