Reviews of Crystal Springs Lodge 3 stars
4852 Radium Boulevard, V0A 1M0 Radium Hot Springs, Canada

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt is very accessible and close to radium hot springs pools. The room is nice and clean. Staffs are very quick and attentive to respond when we were lock out of the room considering that it is past 9PM already.
It doesn’t have a sink in the living room.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe airconditioning is perfectly cold for a very hot weather. The room was spacious enough for a family of three. The beds were so comfy to sleep on. Very accommodating little kitchen with electric stoves, pots and pans, and plates and bowls, and plenty enough bathroom towels.
The microwave oven we had in the room was very unpleasant to use as it looked like it was just picked up from trash. It has peeled parts inside and out and shows rusted metals.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewUpgraded bathroom with new taps.
AC is too loud
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean, good location, quiet, comfortable beds Bbq access, outside seating areas
Shower got cold quickly, no stopper for bath
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery convenient for travellers. Easy to access and comfortable rooms
N/A
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location, shower was awesome, pretty clean, beds were comfy.
Parking dont expect to have a spot when you get back from the hot springs late
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe unit was clean and comfortable enough and the bathroom was new, modern, and well done.
The two-bedroom suite was a marginal, on-the-cheap 'renovation', except for the bathroom which was very well done. There was some decent new furniture, some new but tacky, and some old and shabby Malm Ikea drawers. Only cable was available in the living room, Netfix in one bedroom. The living room was in behind a roof fronting above the lobby so there was only one 3x2 window. I don't know, the whole thing was very disappointing, particularly given the cost.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood shower. Strong wifi , big fridge in the room. Try hard to be very hospitable.
Older property. Need some updating.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe price does not match the service
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location, kitchen in the room, friendly and welcoming staff. Quiet atmosphere, perfect for relaxing after exploring the area.
The floor was gross, and the room smelled weird.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewHost was helpful and attentive The bedding was comfortable They have a bbq to use
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewVery clean and nice to sit outside at tables to enjoy the peaceful area.