Reviews of Ramada by Wyndham Cold Lake 3 stars
4005 50th Street, T9M 1K6 Cold Lake, Canada
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNo room service, we stayed three days, they say it’s to save energy but hotels have certainly changed. We requested fresh towels on third day and while they did bring 2 new towels, couldn’t be bothered to wipe the bathroom counter or anything. They could still have housekeeping make beds and that doesn’t require extra water/energy.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLiterally Everything. Great location, near all amenities. Crystal clean rooms, fast wifi, sumptuous breakfast, super friendly staff
Dear Souvik, Thank you so much for your glowing feedback and perfect scores across the board! We’re absolutely delighted to hear that you enjoyed literally everything about your stay—from our convenient location and spotless rooms to our high-speed Wi-Fi, delicious breakfast, and especially our friendly staff. Your kind words mean a lot to our team, and we’re so pleased we could make your visit a memorable one. We truly appreciate you choosing Ramada by Wyndham Cold Lake, and we look forward to welcoming you back whenever your travels bring you our way again! Warm regards, Viva Romanillos
Dear Souvik, Thank you so much for your glowing feedback and perfect scores across the board! We’re absolutely delighted to hear that you enjoyed literally everything about your stay—from our convenient location and spotless rooms to our … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFront desk check-in staff was excellent very friendly and knowledgable
Nothing everything was great with our stay
Thank you so much for your fantastic review, Renee! We’re thrilled to hear that our front desk team made such a positive impression with their friendly and knowledgeable service. It’s always great to know that everything during your stay went smoothly. We truly appreciate your kind words and look forward to welcoming you back whenever you’re in Cold Lake!
Thank you so much for your fantastic review, Renee! We’re thrilled to hear that our front desk team made such a positive impression with their friendly and knowledgeable service. It’s always great to know that everything during your stay we… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewNice place.
Dear Margaret, Thank you so much for your kind words and the great rating! We're thrilled to hear you had a positive experience with us. If there's anything we could’ve done to make it a perfect 10/10, we’d love to hear your thoughts. We hope to welcome you back soon! Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Margaret, Thank you so much for your kind words and the great rating! We're thrilled to hear you had a positive experience with us. If there's anything we could’ve done to make it a perfect 10/10, we’d love to hear your t… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewDidn't expect the room to be as large as it was, nor was i expecting a kitchette. Very clean and very spacious. The hot continental breakfast was a nice way to start the day. A very comfortable place to stay. Too bad it was only for 2 nights we stayed. It'd be a great place for extended stays.
The shower had great pressure but sprayed all over the place, and the tub was very narrow. Could probably use new shower heads or give a good descaling.
Dear Clements, Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to hear that you enjoyed the spaciousness of your room and were pleasantly surprised by the kitchenette. It's great to know the cleanliness, comfort, and hot continental breakfast made your stay even more enjoyable. We truly appreciate your feedback about the shower. We're always looking for ways to improve, and your comments about the spray and narrow tub are very helpful. We'll certainly look into the shower head maintenance and consider updates to enhance our guests’ experience. It’s too bad your visit was a short one, but we’d love to welcome you back for a longer stay in the future! Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Clements, Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to hear that you enjoyed the spaciousness of your room and were pleasantly surprised by the kitchenette. It's great to kno… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLovely rooms and staff
Breakfast only goes to 9 , too early
Dear Laura, Thank you for your kind words and for rating us 9/10! We're so glad you enjoyed your room and found our team welcoming — it truly means a lot to us. We appreciate your feedback about the breakfast hours. While we currently serve until 9:00 AM to accommodate early travelers, we understand that a later time might be more convenient for some guests. Your input helps us as we continue to look for ways to improve the guest experience. We hope to welcome you back again soon! Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Laura, Thank you for your kind words and for rating us 9/10! We're so glad you enjoyed your room and found our team welcoming — it truly means a lot to us. We appreciate your feedback about the breakfast hours. While we curr… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewBeds were worn out
The floors were gross
Dear Rylan, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. We sincerely apologize for the condition of the beds and floors during your visit. This is not the standard we strive to maintain, and we take your comments seriously. Our housekeeping and maintenance teams have been informed, and we are currently reviewing the room you stayed in to ensure these issues are promptly addressed. Your comfort and satisfaction are very important to us, and we regret that we fell short during your stay. If you’re open to it, we’d appreciate the opportunity to speak with you directly to learn more and make things right. Thank you again for your feedback. Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Rylan, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. We sincerely apologize for the condition of the beds and floors during your visit. This is not the standard we strive to mainta… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation
Hi Kunder, Thank you for rating your stay with us! We're glad to see you had a positive experience. If there’s anything specific we can do to make your next stay even better, please don’t hesitate to let us know. We hope to welcome you back again soon! Sincerely, Viva Romanillos General Manager
Hi Kunder, Thank you for rating your stay with us! We're glad to see you had a positive experience. If there’s anything specific we can do to make your next stay even better, please don’t hesitate to let us know. We hope to welcome you… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe room was quite spacious and included a small kitchen which was ideal for saving money since we did not need to eat out every night. We also enjoyed the included toiletries
Most of the staff were not very friendly and the breakfast was a bit underwhelming but it was also free so can’t really complain. The hallway our room was in also smelled like marijuana when we first arrived
Dear Anonymous, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room spacious and appreciated the convenience of the in-room kitchen, as well as the complimentary toiletries. We’re sorry to hear that your experience with some of our staff didn’t meet expectations and that the breakfast didn’t fully satisfy. While we do our best to offer value and quality in our complimentary offerings, your comments help us understand where improvements can be made. We also sincerely apologize for the odor you noticed upon arrival. That is certainly not the experience we aim to provide, and we will be looking into this with our housekeeping and maintenance teams to ensure it’s addressed. Thank you again for your review. We hope to have another opportunity to offer you a better stay in the future. Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Anonymous, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room spacious and appreciated the convenience of the in-room kitchen, as well as the complimentary toiletries. We’re sorry… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewIt was sufficient, I would have liked to have seen a little more hot food but overall it was very good!
Dear Lynne, Thank you so much for your 10/10 rating! We're thrilled to hear that you had a very good stay with us. We appreciate your feedback regarding the hot food options — it's helpful as we continually look for ways to improve our guest experience. We hope to welcome you back again soon and provide an even better stay next time! Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Lynne, Thank you so much for your 10/10 rating! We're thrilled to hear that you had a very good stay with us. We appreciate your feedback regarding the hot food options — it's helpful as we continually look for ways to im… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewOur room was very spacious. It had a cute kitchenette, an amazing jetted tub. Bed was spacious and comfortable.
There was some confusion at check out. We had been told it was prepaid when we checked in. At check out they said it wasn't, so we paid the bill.
Dear Danielle, Thank you for your kind review and for choosing to stay with us! We're so glad to hear you enjoyed the spacious room, the cozy kitchenette, and especially the jetted tub — it's one of our favorite features too. We apologize for the confusion during check-out. Sometimes third-party reservations can come through our system in an unclear way, which may cause some mix-ups. That said, we did double-check and can confirm that your reservation was not prepaid and was set to be paid at the hotel upon check-out. We appreciate your understanding, and we're happy everything was sorted in the end. We hope to welcome you back soon for another relaxing stay! Warm regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Danielle, Thank you for your kind review and for choosing to stay with us! We're so glad to hear you enjoyed the spacious room, the cozy kitchenette, and especially the jetted tub — it's one of our favorite features too. We … Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewClean, polite and kind staff.
Their wifi was out for almost a full day. Which made booking in difficult.
Dear Sherry, Thank you for your review and for giving us an 8/10! We're so glad to hear you appreciated the cleanliness of the hotel and the kindness of our staff — we’ll be sure to share your kind words with the team. We’re very sorry for the inconvenience caused by the Wi-Fi outage during your stay. We understand how frustrating that can be, especially when trying to manage bookings or travel plans. Please know we’ve addressed the issue to help prevent it from happening again. We hope to have the chance to welcome you back for an even smoother experience next time! Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Sherry, Thank you for your review and for giving us an 8/10! We're so glad to hear you appreciated the cleanliness of the hotel and the kindness of our staff — we’ll be sure to share your kind words with the team. We’re very s… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in January 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewEasy check-in and quick
N/A
Dear Derek, Thank you for taking the time to share your feedback! We're so happy to hear that your check-in experience was smooth and efficient. It's always our goal to make our guests feel welcome and taken care of right from the start. We truly appreciate your 10/10 rating and look forward to having you stay with us again soon! Best regards, Jordin Rehberg Front Desk Manager Ramada by Wyndham Cold Lake
Dear Derek, Thank you for taking the time to share your feedback! We're so happy to hear that your check-in experience was smooth and efficient. It's always our goal to make our guests feel welcome and taken care of right from the… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewOk breakfast
Lots of non working plugs for cars Temp was cold
Hi Darren, We sincerely apologize for any inconvenience you experienced during your stay, particularly with the non-functional outlets in such chilly weather. Rest assured, we are actively working to resolve these maintenance difficulties in order to enhance the overall guest experience. If you decide to give us another try in the future, we would be glad to welcome you back and make your stay more comfortable. Sincerely, Viva Romanillos General Manager
Hi Darren, We sincerely apologize for any inconvenience you experienced during your stay, particularly with the non-functional outlets in such chilly weather. Rest assured, we are actively working to resolve these maintenance difficulties … Show more