425 Banff Avenue, T1L 1B6 Banff, Canada
#35 of 39 hotels in Banff
Guests' ChoiceBased on 1081 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.4
Staff
8.4
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 1 September 2025
Kayley
United KingdomOld fashioned shower over a bath with a shower curtain. The rooms need a good upgrade and some love It's a very noisey hotel Could be cleaner
Location Providing a bus pass was awesome Local toiletries Having a restaurant next door Car parking Staff are super helpful and friendly
Stayed in August 2025
Reviewed: 30 August 2025
Debra
AustraliaGreat location, within in walking distance of main shopping and eatery areas.
Stayed in August 2025
Reviewed: 25 August 2025
Corina
CanadaThe first room we had was terrible and dirty and didn’t seem safe.
Good location
Stayed in August 2025
Reviewed: 23 August 2025
Elizabeth
IrelandVery slippy shower!
Very comfortable beds, good shower, shampoo etc provided, great location to town, and there's a luggage storage facility right next door in Samesun which was handy as we started a hike.
Stayed in August 2025
Reviewed: 23 August 2025
Karen
AustraliaCheck-in was a bit confusing
Central location and good price.
Stayed in May 2025
Reviewed: 20 August 2025
Therese
CanadaBalconies were not very lean and we love sitting outside but it was still ok!
The updated rooms and comfortable beds!
Stayed in August 2025
Reviewed: 12 August 2025
Doreen
United StatesThe air-conditioner was way too loud. We had chairs outside but the air-conditioning unit was in the way and too hot.
The location was perfect and the room was in good shape.
Stayed in August 2025
Reviewed: 11 August 2025
Marion
AustraliaBuilding was old and basic for the price however the price seems to be comparable to other similar properties in Banff. No front desk in the building, you need to use the front desk of the adjacent hotel.
Location close to the township was fabulous and a bus stop close by.
Stayed in August 2025
Reviewed: 10 August 2025
John
CanadaThe room didn't have a clothes closet, chest of drawers or hangers.
The manager and staff were exceptionally nice. The property is in a good location.
Stayed in August 2025
Reviewed: 10 August 2025
Ann
CanadaVery expensive
Comfortable beds, large, fluffy towels
Stayed in August 2025
Reviewed: 9 August 2025
O
CanadaThere was only I hook to hang a wet towel in the bathroom, and virtually no counter space. A few more hooks and a shelf above the toilet would be fantastic.
The room was modern and clean. I loved the Keurig machine, and that there was a fridge and microwave in the room.
Stayed in August 2025
Reviewed: 7 August 2025
Alison
United KingdomFab big room , really helpful staff
Stayed in August 2025
Reviewed: 7 August 2025
Jen
CanadaThe outside door going to the second did not lock, anyone could have come in. No additional deadbolts on door, did not feel very safe combined with anyone being able to access the building. No lighting in the back parking lot, we left at 5 am and could not see while we were loading the car. The bathroom had no storage, everything was piled around the tiny sink and kept falling as there was no space. The air conditioning was VERY loud.
The property was located downtown with parking in the back of the building. Love the Rocky Mountain soap products available in the room.
Stayed in August 2025
Reviewed: 4 August 2025
Tsering
CanadaThey don’t have water bottles in the room.
Close to town
Stayed in August 2025
Reviewed: 3 August 2025
Joseph
United KingdomAll fine
Good location Parking available
Stayed in July 2025
Reviewed: 3 August 2025
Gemma
United Kingdomnothing
We only stayed 1 night, but it was a nice big room with modern decor. Beds are very comfortable and big. Quiet area, so we got good rest. Reception staff were nice. fridge in the room. Plenty of places to eat out and around the inn. Free Roam bus pass on arrival.
Stayed in July 2025
Reviewed: 1 August 2025
Justine
United KingdomAir conditioner was loud but we just turned it off to go to bed and we’re absolutely fine
Good location, clean updated rooms and bathrooms. Comfy bed.
Stayed in July 2025
Reviewed: 20 July 2025
Meenakshi
CanadaWould have been nice of a small breakfast, even bread and coffee would have been helpful when staying in Banff as people will leave early to visit around.
The location was good. Nice view of the mountains. The room was spacious enough for 3 persons.
Stayed in July 2025
Reviewed: 16 July 2025
Emily
United StatesAir conditioner very loud window blinds broken
Location Easy check-in Comfortable Bed Parking
Stayed in July 2025
Reviewed: 8 July 2025
Lucy
CanadaStaff friendly and helpful. Perfect location. Clean and comfortable.
Stayed in May 2025
Reviewed: 7 July 2025
Cathy
AustraliaThe hot tub was very nice with a view. the beds were very comfy and it was in a great location for day trips
Stayed in June 2025
Reviewed: 3 July 2025
Lesley
United KingdomNo reception , check in next door . Bit tired looking
Handy location in Banff , comfortable beds
Stayed in June 2025
Reviewed: 2 July 2025
Patricia
United StatesThere was no closet where to hang clothes, only drawers.
Great location, big enough room with a window and a balcony. Underground and ground level parking included in the price. Internet included.
Stayed in June 2025
Reviewed: 1 July 2025
Laszlo
United KingdomDownfall that reception was in the next hotel across. Didn’t need to really go there only on check in and out. Air con unit in the bedroom was very noisy (you get used to it after a while). Corridors were dated but inside the rooms were more upto date.
Great location just a 5 minute walk to the start of the shops and supermarket. The staff were very friendly on arrival and check out. Great under ground parking facilities and always spaces. Room a very good size and a shared balcony with view of Banff Avenue. Lovely products in bathroom from the Rocky Mountain company which is local (Canmore + a shop in Banff). Feel this is excellent value for money for Banff!!
Stayed in June 2025
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