8.6

Reviews of Red Robe B&B

5682 Yorkshire Terrace, V9T 5N1 Nanaimo, Canada

  • Alex

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Great host, very friendly, good communication in advance. The place is very clean and has everything you need. I might even say it felt homey. Amazing, highly recommend.

    Property response:

    Thank you very much for your nice comments and positive feedback. Your feedback is valuable to us. I’m very happy you are satisfied with our place. We are looking forward to hosting you again in the future. with all the best, Red Robe B&B

    Red Robe B&B
    4 September 2025
  • Elaine

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The bedroom had a lock and was comfortable. The television reception was good. We had a parking spot.

    The stove didn't work and the hot plate was hard to operate and didn't make it easy to cook a meal, we couldn't. The dishwasher was inoperable, broken. The water pressure in the kitchen was extremely low in the morning. People who lived there walked the hall and kitchen without warning.

    Property response:

    Thank you very much for your feedback. Sorry we cannot meet your expectations. But I do have a few clarifications to say here. 1, we provide kitchen to our guests for the convenience to prepare some simple meals, but not to prepare a big party dinner, although we do provide all the necessary cooking wares, cutlery and other kitchen supplies and equipment. We have conventional over, microwave and inductor for you to cook all kinds of food. This information is all listed in our facilities. 2, I didn’t know the kitchen sink water pressure is low. If you told us, we could fix it. Thank you for telling me now. The dishwasher is never been used and I do put the notes there saying “Do not use it”. 3, you only rent one room with a private washroom. Therefore you cannot expect to occupy the whole floor just for yourselves. In your check-in instructions, I did notify you, saying currently we have family member with us and staying in another guest room. I also mentioned in the check-in instructions saying the kitchen is located in a common area, which means we can pass by it when necessary. We are not renting out the whole ground floor, therefore you won’t be able to keep the whole floor to yourself. I am sorry this is not clear to you when you booked our place. I hope my explanation can satisfy you. Thank you for staying with us and we will improve our facilities in the future. With all the best!

    Thank you very much for your feedback. Sorry we cannot meet your expectations. But I do have a few clarifications to say here. 1, we provide kitchen to our guests for the convenience to prepare some simple meals, but not to prepare a big pa… Show more

    Red Robe B&B
    30 August 2025
  • Paul

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Nice big room. Comfortable bed. Very quiet location.

    Property response:

    Thank you very much for your feedback! Sorry I didn’t get chance to meet you this time. Hopefully we can welcome you back again next time! Wish you all the best! 🙏 Red Robe B&B

    Red Robe B&B
    25 August 2025
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  • Behm

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Lovely unit and I really liked Swan! Only disappointment was my fault (in that I made an incorrect assumption).. Other B&Bs we stayed at 5 years ago included breakfast, but I now know that it is no longer a requirement.

    See above

    Property response:

    Thank you for your valuable feedback! Sorry we didn’t provide breakfast. 🥰 Next time you can make an order, then we can provide it with extra fee. 😊 welcome back again! 🌹

    Red Robe B&B
    18 August 2025
  • Zannatul

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Host was very nice.she tried to be there all the time whenever we asked for something. I really appreciate her efforts.

  • Raffaella

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Nicol

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    This was a return visit to this great little b&b, very comfortable and clean. Will definitely use again. Very friendly and attentive host.

    Property response:

    Thank you so much for your nice feedback! You are great guests too, so quiet and clean. We love to have you back again! 🌹🌹

    Red Robe B&B
    5 August 2025
  • Scott

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Great place comfy bed pillows. There was a place to cook, a large kitchen area. It was central to everywhere I wanted to go. It was so easy to find I don't understand how some people had a hard time Swan was a great hostess anything you need message her she answers.

    Nothing

    Property response:

    Thank you so much for the nice comments! We are happy you had great stay with us. You are great guests too. You kept our place so clean and neat. Really appreciated! Hope to host you again in the future! 😊

    Red Robe B&B
    26 July 2025
  • Yong

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Excellent communications between the owners and guests. Kitchenettes offer great conveniences making us feel like at home. Designated guest parking is spacious. Beautiful backyard attracts a deer sitting peacefully. Located at one of most scenic roads of Nanaimo.

    Nothing.

    Property response:

    Thank you so much for your feedback. We are so glad you enjoyed the stay in our place! Welcome you back soon! 🌹🌹

    Red Robe B&B
    2 July 2025
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  • Najafi

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
  • Sean

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • Darrell

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    The room is located below a living room. Could hear the owners entertain and walking around. I was told I have the basement for to myself. However someone opened and closed a door next to mine. The light was on in the morning. Was it another bedroom??

    Property response:

    Thank you for the review. we don’t provide breakfast and it’s said in the website. We never said the whole downstairs area is for B&B area. We only said you can enjoy the private washroom and kitchen area, nobody shares with you! This is only one B&B suite, we don’t rent the whole house, so you have to know somebody will be living in the house. Last night, I turned on the kitchen light to welcome you. So maybe that light was not turned off during the evening. Finally, our place is a very nice and comfortable home in a very nice and safe neighborhood, it is not an unused office space. Sorry we didn’t meet your expectations. Wish you all the best!

    Thank you for the review. we don’t provide breakfast and it’s said in the website. We never said the whole downstairs area is for B&B area. We only said you can enjoy the private washroom and kitchen area, nobody shares with you! This is on… Show more

    Red Robe B&B
    26 September 2024
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  • Cathy

    Reviewed: 13 September 2024 · Stayed in September 2024

    Verified review
  • Claire

    Reviewed: 25 August 2024 · Stayed in August 2024

    Verified review
  • Dennis

    Reviewed: 8 August 2024 · Stayed in August 2024

    Verified review

    I was confused about the coffee milk additive in the fridge as the writing was in Chinese, not sure it was for our coffee

    The yard was quite messy. The entrance way was cluttered outside

    Property response:

    Thank you very much for your feedback! Sorry for the inconvenience due to our backyard construction. The construction work will be completed very soon. Hopefully everything will look very nice when you come again next time. Also, we provide complimentary coffee for our guests. The special coffee in the refrigerator is just extra treat to our guests. 😊 With all the best! Red Robe B &B

    Thank you very much for your feedback! Sorry for the inconvenience due to our backyard construction. The construction work will be completed very soon. Hopefully everything will look very nice when you come again next time. Also, we provid… Show more

    Red Robe B&B
    8 August 2024
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  • Irena

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    We have fantastic experience. The room was spacious and well-maintained, providing a comfortable stay. Although the bathroom and kitchen were shared with other guests, we were fortunate to have the space to ourselves during our stay. The owner was exceptionally nice and helpful, ensuring that we had everything we needed. The kitchen was well-equipped for two people, making it easy to prepare our meals. The room had a comfortable bed and good wifi which added to our comfort. I also appreciated having a separate entrance, which offered additional privacy and convenience. Overall, it was a wonderful stay, and I highly recommend it to anyone looking for a cozy and convenient place to stay.

    While the apartment is a bit hidden and not close to the city centre, it is an ideal location for trips by car.

    Property response:

    Thank you so much for your valuable feedback! We are so happy to host you, such a wonderful guest too! Looking forward to receiving you again in the future. With all the best! Red Robe B&B

    Red Robe B&B
    5 August 2024
  • Shirley

    Reviewed: 2 August 2024 · Stayed in July 2024

    Verified review
  • 7.0 Good
    Shirley

    Reviewed: 16 July 2024 · Stayed in July 2024

    Verified review
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  • Nicol

    Reviewed: 11 June 2024 · Stayed in June 2024

    Verified review

    Lovely quiet spotlessly clean location with everything you could need. Great communication with the host.

    It would be good if there was clear signs about where to park and b&b location.

    Property response:

    Thank you very much for your nice feedback! We value your opinion too. And we will make our improvement. Welcome you back! Red Robe B&B

    Red Robe B&B
    11 June 2024
  • Steve

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    It is run by a very nice lady, it was clean and comfortable. My only concern was that I didn't know if the whole area (big kitchen and bathroom and bedroom) was included in my rental. I guess it was as nobody else showed up. The place is very big and I would go back.

    Nothing

    Property response:

    Thank you so much for your valuable feedback! Welcome you back again in the near future. Sorry about your concern. when you stay with us, you have your private bedroom and the solely-use kitchen. The washroom is semi private. Only when we have family member coming to visit, then you share washroom with our family member. 😀 Best regards, Red Robe B&B

    Thank you so much for your valuable feedback! Welcome you back again in the near future. Sorry about your concern. when you stay with us, you have your private bedroom and the solely-use kitchen. The washroom is semi private. Only when we h… Show more

    Red Robe B&B
    9 June 2024
  • Simon

    Reviewed: 29 May 2024 · Stayed in May 2024

    Verified review

    We loved that once one room of the two available was booked, no other guest would be booked in, hence exclusive use of the bathroom & adjacent kitchen. The fully equipped kitchen was a bonus, allowed us to have our breakfast when we liked & to make evening meals using foods purchased at shops in the area (Walmart up the road), if we wanted to stay in after a day's touring. The separate, number pad coded entrance enhanced the privacy too. Swan was an unobtrusive but excellent host, always messaging first to ask if anything was needed. We enjoyed her informative one on one Chinese tea making demo (for longer stay tea drinking guests only though!).

    We'd read that some previous guests had difficulty finding the place, so did some research first. To be fair, there is no Red Robe sign (but that helps with privacy) & the road (Yorkshire Terrace) is so short it isn't named on GoogleMaps. We thought that parking anywhere along the driveway as suggested could prevent Lloyd & Swan getting egress, though as we had just the one hire car, there was room for us to park still allowing their vehicle to get out. We're sure guests with two cars would come to an arrangement!

    Property response:

    Thank you so much for the warm and nice comments! You are great guests too. Welcome coming back again to stay with us! ❤️

    Red Robe B&B
    29 May 2024
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  • Ron

    Reviewed: 18 May 2024 · Stayed in May 2024

    Verified review

    There was no breakfast provided. There are excellent cooking facilities and we brought our own food.. it is spacious, with a private bedroom and a common area. Swan, the host, is kind and helpful.

    Property response:

    Thank you very much for your feedback and kind words. We will improve better in the future. Sincerely Red Robe B&B

    Red Robe B&B
    19 May 2024
  • Harley

    Reviewed: 29 April 2024 · Stayed in April 2024

    Verified review

    It was very comfortable and clean, and our hosts are so friendly and lovely!

    Property response:

    Thank you for your valuable feedback. Hope to see you again soon!

    Red Robe B&B
    30 April 2024
  • Koichiro

    Reviewed: 29 April 2024 · Stayed in April 2024

    Verified review

    Clean and friendly.

    There was no sign, so it was hard to find the entrance.

    Property response:

    Thank you for the feedback. Sorry you missed seeing our house number on the big while pillar in front of our property. Hopefully next time it will be easy for you to see.

    Red Robe B&B
    30 April 2024
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