Reviews of Red Tree Lodge 3 stars
1101 7th Avenue, V0B 1M0 Fernie, Canada
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe breakfast was fine. Fruit and yogurt. Access to washer and dryer was a great option. Location was walkable to all that we wanted to see. Appreciate the 3 ways to enter the building rather than lugging everything thru front lobby.
Coffee was weak but it was hot.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent staff and location. Fernie is small so nothing is too far away. This lodge was central in town. Really great for travelling with a family with young children and multiple families. Lots of different amenities to make it feel homely. Access to things like communal kitchen, pool and games, movie room and separate sauna/hot tub area. Really attentive hotel for biking with a bike storage room and clean/tune area. Rooms were clean and comfy. Good size with a fridge and microwave and no carpet in the room which was great. Lots and lots of hooks makes it great for hanging everything up from all the activities to do in town! They were fully booked but never felt busy. Would 100% stay again.
Could be cleaner in the common areas. Communal BBQ area has only one picnic table and could use a bit more outdoor seating. The hotel itself was a bit of a maze at first and a bit disjointed, but it's not a massive hotel so it wasn't a big deal. Once you figured out where everywhere, was it was great! Breakfast provided is minimal: muffin fruit and yogurt, coffee/milks so not extensive (but we knew this before hand) but still suitable for us. These were all really minor things that didn't impact our stay, but good to know before hand!
Thank you for your review Kym! We're glad you and your family enjoyed your stay and we hope to have you again soon!
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewBedding wasn’t clean and smelled disgusting. Room wasn’t cleaned properly. Definitely won’t be staying here again.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe location is right off of the Main Street passing through Fernie. The rooms are clean and housekeeping was very friendly.
It is a dated hotel and for the facility expensive. What they call a complimentary breakfast is coffee in a carafe, apples, oranges and pre bought muffins. So I would not consider that a benefit to offset the room cost.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewI liked the woman who worked at the front she was helpful and relaxed. I liked that there was a pool and hot tub. I liked that the pool area had some fun toys for kids of all ages!
The breakfast is not really a breakfast. I think there should not just be coffee but also juice and water. Also some other breakfast options might be nice.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe girl at front desk when we checked in was very pleasant. However Caterina the girl at front desk the morning of check out was extremely rude!!! She must have phoned the room 6 times along with my cell phone after I spoke with her 20 months ago past check out time of 11 am and continued to harrass and speak very rudely! The a/ c did not work on one of the two rooms I booked. When o asked for some form of compensation she promptly replied “ NO you did not let me know earlier’ I was planning on returning to this property on our way home from Calgary in a week but due to staff and their rudeness along with broken A/C we will never be back! Horrible service and property!
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewEven though we didn’t use them it is great to have pool and games room, hot tub and sauna.
Not enough parking this long weekend.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe tv didn’t work. The bathroom sink was very slow to drain.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewClean,quiet, friendly staff, treats for our pet
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewKinda sucks the hot tub and pool are different ends of the hotel
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe entrance into the building was great, the staff person was awesome.
I booked a "superior" room and the furniture was really sub par. We had to have the bottom drawer of the dresser taped so that we would not trip over it. I've stayed at Red Tree numerous times in the past, however NEVER spent $253, like I did this time. Far too costly for a sub par stay.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewit's central location n all the amenities. The room n beds were very clean n comfortable.
nothing
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewIt was easy for me to bring my dog in and out.
Thanks for leaving a review Kim! We are glad you felt your stay with your doggo was easy and we can't wait to welcome you back! :) - Lucy, Front Desk Agent
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReally friendly staff, it was a little quiet so we got a free upgrade. great location which made the price fair.
Even with the upgrade the bathroom was a little worn out. There was a bit of damp on the wall and the silicone was coming away.
Thank you so much for your lovely review. We're really happy to hear you felt welcomed by our team and that the free upgrade added a nice touch to your stay. It’s also great to know our location worked well for you. We’re sorry to hear the bathroom didn’t quite meet expectations. After a very busy winter season, we're now working through a full round of maintenance and freshening up rooms, so your feedback is truly helpful and appreciated. We’d love to welcome you back in the future and hope your next visit is even more comfortable. Warmest regards, Lucy Front Desk Agent
Thank you so much for your lovely review. We're really happy to hear you felt welcomed by our team and that the free upgrade added a nice touch to your stay. It’s also great to know our location worked well for you. We’re sorry to hear… Show more
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewIt was comfortable and roomy. Very clean. Staff was very helpful
The breakfast could be better.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewBeds were very comfortable Rooms were large.
Opening the window to get cigarette smoke waft in . Prefer to use fresh air than AC
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewVery well equipped with home from home equipment, including guest kitchen. Convenient for downtown.
Reviewed: 3 September 2024 · Stayed in September 2024
Verified reviewLocation Staff and price
Could need a deeper clean