Not offering breakfast and high price

Location/clean

Stayed in August 2025

Really comfy beds and great location

Stayed in August 2025

On the downside, the window of the room faced an interior space of the hotel where various items were stored. While there was some natural light coming through, the window could not be opened to let in fresh air, which was a bit inconvenient.

The room was located in a very nice area, right next to a street with shops and within walking distance from the old town, which was great as we didn’t need to use a car. The bed was extremely large and comfortable, and there was also a coffee machine with capsules, which was a nice addition.

Stayed in August 2025

The check-in is done through digital keys. It is fine...in theory. We booked for 3 nights yet when we returned to our hotel after an outing the first morning of our stay we were blocked from entering the premises. It took a while to solve the problem. Rather disconcerting. It is strange that no humain appeared after the mix up.

A cute hotel, confortable hotel in a perfect location.

Stayed in August 2025

Took a while to adjust to the no staff and virtual keys.

Location

Stayed in August 2025

No staff. The digital card for the front door didn’t work for me, nobody answered the help number and luckily another guest let us in.

Stayed in July 2025

So many stairs. No elevator.

Close to Old Quebec

Stayed in June 2025

- we needed more information in text message that provided the electronic "key" on how to use the "key" to open and lock the room door, we had to text to obtain more direction and noticed others did too - no person was ever at the reception desk

- location was perfect for visiting Old Quebec City - text questions were answered in a timely manner and were very helpful

Stayed in July 2025

There's no front desk and everything has to be done by phone with Internet. For tourists, this is simply not a good idea, right? If your phone runs out of battery, you can't get into the hotel and you can't contact anyone to help. I had to call to speak to someone to check in from outside the hotel, carrying all my stuff. Very inconvenient. And we need an app to open and close our room's door too. We had a problem with this, we had to contact the staff (by text) and they just gave us a solution one hour later. We had a tour scheduled and had to leave our room unlocked because of that. Closing our room's door shouldn't be complicated.

Comfortable bed, location is fine, clean, fair shower.

Stayed in July 2025

I’m still having adjustment challenges of going to a place with no “live” staff and working totally off my phone to open doors, etc. Everything did work well though. It just feels weird. Stairs were very steep and precarious.

Good location.

Stayed in June 2025

Room somewhat old. Stairs really small. Parking was changed extra.

The location is super convenient!

Stayed in June 2025

It was a little challenge to dial with the doors codes using our phone.

There was no breakfast, it would be nice to have that as an option.

Stayed in June 2025

very steep and narrow stairs to get to top floor. The room itself also had a noticeable old wood building smell.

Good location. walking distance to old Quebec city and a lot of restaurants around. Although have to call or text to them, staffs are friendly and nice.

Stayed in June 2025

Room seemed a bit crowded. Shower had no pressure

Great location. Bus to Old Quebec right outside the door but also within walking distance to many sites. Staff usually responded quickly to text messages.

Stayed in May 2025

Shower had no pressure , other than that was fine .

Stayed in May 2025

No staff are actually in the hotel, you have to call and talk. We had a problem, but it was resolved. The breakfast is basic and is offered at a coffee shop off site.

Good size rooms and very easy walking distance to Old Quebec.

Stayed in May 2025

There is no reception. I didn’t like self check in since I had to chat via sms with staff. I would prefer a staff at hotel to communicate instead of texting.

It is close to old Quebec. It was comfortable and clean.

Stayed in April 2025

The check-in system requires a lot of technical details, which takes a bit of time. Once it is resolved, it works, but at first, it seems to be complicated.

Room is clean, bed is comfortable. Location is amazing, we can walk to the center in 10 minutes.

Stayed in April 2025

Nice location, friendly staff. Would be even better if we had a kettle in the room 🙂

Stayed in April 2025

No restaurant. You need to upgrade your service to make it comfortable to eat in the restaurant.

The room

Stayed in April 2025

The room was a bit crooked, probably because the building is old. It was a shame that breakfast wasn't served.

The room was clean and the staff was friendly.

Stayed in April 2025

Friendly and helpful staff. We were walking distance to the centre of old Quebec City. And down the street from some great restaurants

Stayed in February 2025

The heating wasn't right. It was on and too hot with no way to turn it down but to turn the air on to cool the room down a bit. Counter productive. Sound- proofing was poor as we could hear people coming up the stairs.

The breakfast was nice. We had the bagel/egg/ bacon with OJ, coffee/tea.

Stayed in February 2025

they didnt allow us to sleep there because we have a baby. it was very difficult for us to find a last minute hotel and he had to go by car like 20 mins for another hotel. it was already 6 pm when we knew that they will not let us in. it is so weird why booking.com allowed this reservation to happen!

Stayed in December 2024