Reviews of Residence Inn Montreal Midtown 4 stars
6785 Decarie Boulevard, H3W 3E3 Montréal, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast Room appearance Room Convinience
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI asked for a room away from the highway. This was the most quiet room that I have ever stayed in. Hotel and room looked like they were new or recently refurnished. Bed very comfortable. Excellent breakfast. Head chef and breakfast staff very friendly. Front desk staff were very helpful and friendly.
Daily charge for parking
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewClean. Spacious.
Breakfast was poor. Staff unfriendly
Dear Aden, Thank you for taking the time to share your feedback following your stay with us. We are glad to hear you found your room clean and spacious, and that our location suited your needs. However, we sincerely regret that the breakfast and the friendliness of our staff did not meet your expectations. Please be assured that your comments will be shared with our team to help us improve our service and guest experience. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you again and provide a much better stay. Should you wish to discuss anything further, please feel free to contact us directly. Best regards, The Residence Inn Team
Dear Aden, Thank you for taking the time to share your feedback following your stay with us. We are glad to hear you found your room clean and spacious, and that our location suited your needs. However, we sincerely regret that the breakf… Show more
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLove this hotel, very new, lovely big rooms and very friendly staff. Lots of amenities on site and a great little bar in the connecting hotel.
Nothing not to like.
Dear Charlotte, Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay with us — from the spacious and modern room to the helpfulness of our staff. It’s always a pleasure to know that the little touches, like the sweet surprise in your room, made a difference. We're also glad you enjoyed the amenities and the bar at the Residence Inn next door. Your kind words truly mean a lot to our entire team, and we hope to have the chance to welcome you back soon! Warm regards, The Residence Inn Team
Dear Charlotte, Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay with us — from the spacious and modern room to the helpfulness of our staff. It’s always a pleasure to know that the little t… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location is perfect and it is very clean.
I was expecting that since this is a 4 star hotel there will be amenities like slippers for guests and a complimentary bottled water each day. I booked for 3 persons and were only given a 1 bottled water during our 5 days duration of stay. I asked for a pair slippers in the front desk and said they don’t have any without even checking or doing an effort to accommodate my needs. The next day my friend ask the front desk again (not the same person i asked last night) and this time they even gave 2 sets of slippers sent to our room. It only shows that the other staff really did not make an effort to find us slippers. I called also the front desk to ask if a complimentary bottled water were provided to guests each day and they said that i have to buy it. I was just surprised coz in my experience, the hotel will provide those amenities. But on other that i am impressed with the property’s cleanliness.
Dear Christina, Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to read that you enjoyed our location and the cleanliness of the hotel — and we truly appreciate your recommendation to friends and family. We also want to clarify that our property is classified as a 3-star hotel, and as such, certain amenities such as complimentary bottled water and slippers are not included by default in our standard offerings. While some Marriott hotels may choose to provide bottled water daily, this is not a brand-wide standard and is left to the discretion of each property. At our hotel, bottled water is available for purchase at the front desk or through our Bistro. That being said, we are sorry that your initial request for slippers was not handled with the level of attention you expected. What you described is not in line with our service standards, and we will review this with our team to ensure consistency and responsiveness in all guest interactions. We sincerely thank you again for your comments — both the positive and the constructive — as they help us improve and continue offering a pleasant experience for our guests. Warm regards, The Residence Inn Team
Dear Christina, Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to read that you enjoyed our location and the cleanliness of the hotel — and we truly appreciate your recommendat… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewVery clean. Big bedrooms and bathrooms. Very kind and accommodating personnel.
Dear Melpi, Thank you so much for your wonderful review and perfect scores across all categories! We’re truly delighted to hear that you enjoyed the spaciousness of our rooms and bathrooms, as well as the cleanliness and comfort we strive to provide. Your kind words about our team mean a lot to us — it's always our pleasure to ensure you feel welcome and well taken care of during your stay. We look forward to welcoming you back in the near future! Warm regards, The Residence Inn Team
Dear Melpi, Thank you so much for your wonderful review and perfect scores across all categories! We’re truly delighted to hear that you enjoyed the spaciousness of our rooms and bathrooms, as well as the cleanliness and comfort we strive … Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewLocation was great for our visit (friends in the area). Parking was suitable. Room worked well as we had our dog with us. Staff polite and friendly.
The breakfast was not quite as good as expected. Selection for teas not great, oatmeal was lumpy and a bit overcooked. Fruit selection was good and the yogurt options. Not a dislike comment, however, when travelling with a pet it would be helpful to have something on site (back of hotel maybe) for disposal of pet waste. You have to wander off campus to find something.
Dear Debby Bates-Parenteau, Thank you for taking the time to share your detailed feedback. We're glad to hear that our location suited your visit, and that the room and parking worked well for you and your dog. It's also great to know that you found our team polite and friendly — we’ll be sure to share your kind words with them. We appreciate your honest comments regarding breakfast. Your feedback about the tea selection and oatmeal consistency is very helpful, and we will review it with our restaurant team to improve the experience. We're also pleased you enjoyed the fruit and yogurt options. Regarding your suggestion about pet waste disposal, that’s a thoughtful recommendation. While we currently don’t have a designated area on site, your comment highlights an opportunity for improvement, and we’ll be exploring options with our maintenance team to better accommodate guests traveling with pets. We hope to have the pleasure of welcoming you back soon! Warm regards, The Residence Inn Team
Dear Debby Bates-Parenteau, Thank you for taking the time to share your detailed feedback. We're glad to hear that our location suited your visit, and that the room and parking worked well for you and your dog. It's also great to k… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewDecent breakfast, limited but good options. Parking underground was safe and comfortable even though it is paid. Even though I reached before the check-in time, I was allowed to park the car. Staff was polite and understanding. Rooms are big and comfortable.
Nothing bad.
Dear Sanju, Thank you for sharing your kind feedback. We are delighted to hear that you found the breakfast satisfying and appreciated the convenience and security of our underground parking. It’s wonderful to know that our team’s flexibility and politeness, along with the spacious and comfortable rooms, contributed to your positive experience. We’re grateful for your review and look forward to welcoming you again soon. Best regards, The Residence Inn Team
Dear Sanju, Thank you for sharing your kind feedback. We are delighted to hear that you found the breakfast satisfying and appreciated the convenience and security of our underground parking. It’s wonderful to know that our team’s flexib… Show more
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewGreat location, friendly and helpful staff, large comfortable room, kitchenette was well stocked, breakfast was tasty and varied.
Can’t think of anything.
Dear Dawn, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our great location, friendly team, and the comfort of your room. It’s also great to know that you appreciated the well-stocked kitchenette and our varied breakfast. We hope to welcome you back for another excellent stay soon! The Residence Inn Team
Dear Dawn, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our great location, friendly team, and the comfort of your room. It’s also great to know that you appreciated the well-stocked kitchenette and o… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewle bruit de l'air conditionné dans la chambre
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewI love the size of the rooms and the comfortable bed. Breakfast was good too.
The pool was small and no hot tub. Plus on the morning after our stay the pool was very dirty and the water was not clear.(like it was the night before.)
Dear Sally, Thank you for your feedback! We're delighted to hear that you enjoyed the spacious rooms, the comfortable bed, and our breakfast. We appreciate your comments regarding the pool. While we do not have a hot tub, we understand how important a clean and inviting pool is for our guests. We’re sorry to hear about the condition of the water the morning after your stay. Our team regularly maintains the pool, and we will look into this to ensure it meets our usual standards. We hope to welcome you again for an even better experience! The Residence Inn Team
Dear Sally, Thank you for your feedback! We're delighted to hear that you enjoyed the spacious rooms, the comfortable bed, and our breakfast. We appreciate your comments regarding the pool. While we do not have a hot tub, we understan… Show more
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewStaff was friendly and helpful 🙂
Dear Mejdi, Thank you for your kind words! We’re so glad to hear that our staff made a positive impression and were able to assist you during your stay. Providing helpful and friendly service is something we truly value. We hope to welcome you back soon for another great experience! Warm regards, The Residence Inn Team
Dear Mejdi, Thank you for your kind words! We’re so glad to hear that our staff made a positive impression and were able to assist you during your stay. Providing helpful and friendly service is something we truly value. We hope to welcom… Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewThe size of the room is large. Easy stay for a small family. The kitchenette is useful for preparing small meals. Breakfast is very great. They are not cheap on the variety.
A lot of chlorine in the swimming pool
Reviewed: 4 January 2025 · Stayed in December 2024
Verified review