47 Riverside Street, B2H 2N2 New Glasgow, Canada
#1 of 3 hotels in New Glasgow
Guests' ChoiceBased on 109 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.0
Staff
8.6
Value for money
8.3
Free Wifi
8.0
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End of dialog contentReviewed: August 19, 2025
Nicholas
CanadaNo way to adjust the shower temperature (very hot). Room was right by entrance so a bit noisy. Area is on the sketchy side
Great room, renovated. Comfortable bed.
Stayed in August 2025
Reviewed: July 4, 2025
Madhuri
CanadaExcellent kitchen and self-serve breakfast, comfortable room, great location.
Stayed in June 2025
Reviewed: June 22, 2025
Duncan
CanadaEvery thing.. hottub, sauna, room, ammenities
Fresh eggs and full accessorized kitchen with big muffins, coffee and tea and cereal, yogourt, large fresh bagels, bread
Stayed in June 2025
Reviewed: June 16, 2025
Lois
AustraliaOur room was quite small and we are on a long trip so have large suitcases. It was very crowded with our luggage and also difficult to open our cases in the small space.
It is in a very central location and walking distance to restaurants and cafes in the Main Street. We were allocated a ground floor room which we appreciated because we have large suitcases to carry. The check in process was clearly communicated and was easy. The self serve breakfast with generous provisions is great, the kitchen makes it possible to heat/ cook food for another meal such as dinner. We appreciated having a fridge in our room. The room and ensuite were well equipped. A comfortable inn.
Stayed in June 2025
Reviewed: May 29, 2025
David
United KingdomUnfortunately the plumbiing from the room above is all too apparent leaving nothing to the imagination. Im a light sleeper and you could hear too much from upstairs bathroom which is such a shame as the room no 4 I think was otherwise very nice.
The room was spacious and newly refurbished to a very high standard with lovely ensuite. Breakfast things provided and a nice little sauna for two.
Stayed in May 2025
Reviewed: May 23, 2025
Frank
United StatesCentral to services… quiet, nice river view
Stayed in May 2025
Reviewed: May 16, 2025
Michael
SingaporeThe cost of accommodation was deducted very early before check-in date as compared to the other properties which allowed a later time frame. This disallows one to have last minute change to one’s itinerary.
Convenient car park near room. Breakfast is DIY, giving you the option to choose what you wish to eat.
Stayed in May 2025
Reviewed: April 13, 2025
Melissa
CanadaThe character, the bath tub! Everything was so lovely, calm environment and the hot tub and sauna were an added bonus
Stayed in April 2025
Reviewed: February 25, 2025
Timothy
CanadaN/A
Comfortable, quiet, clean accommodations. Enjoyed the kitchen facilities and the breakfast options. I will definitely return.
Stayed in February 2025
Reviewed: February 15, 2025
Claire
CanadaVery comfortable
Stayed in February 2025
Reviewed: November 9, 2024
Power
CanadaNo staff onsight for check in or check out
Quiet, cozy, great location
Stayed in November 2024
Reviewed: August 18, 2024
Glenn
CanadaBarb and rest of staff exceptional.
Stayed in August 2024
Reviewed: August 12, 2024
Jim
CanadaThere is a train line near the rear (can't see it) that is used to shuttle cars. Don't believe it is a mainline. They do use their horn when crossing the street during the day, but not during silent hours.
Everything was great! Rooms were clean and modern. Awesome bathroom. Breakfast area was self serve and well stocked. Hot tub and outdoor space was quite nice. Lovely restored heritage building next to the river.
Stayed in August 2024
Reviewed: July 5, 2024
Patricia
United KingdomStaff left dirty dishes in sink in communal kitchen.
The garden overlooking the river is idyllic on a sunny day. Breakfast was help yourself to what was on offer, good offering. No time constraint on this. Home made muffins were the best I’ve tasted.
Stayed in June 2024
Reviewed: June 17, 2024
Tom
United StatesNot a thing! The Riverside Inn is superb.
The Riverside Inn is a super-comfortable inn, conveniently located to dining with easy access to streets and highways in and out of New Glasgow. We liked the convenience of self check-in. The suite we stayed in was spacious and comfortable. And, although no breakfast is served as in some inns and bed and breakfasts, there is a well stocked and equipped kitchen available 24/7 so guests can cook up their own breakfast or an evening snack at the end of the day.
Stayed in May 2024
Reviewed: June 14, 2024
Peter
United StatesThe location was a little hidden in a not so inviting neighborhood.
The house and room were nice and good, including the nice sauna. Breakfast was self-service, but all things you want for a breakfast were there. Well done!
Stayed in June 2024
Reviewed: June 2, 2024
Patricia
United KingdomI didn’t meet any staff
Location excellent. Ate in The Dock which was 2 mins walk. Beware it closes at 8pm. Huge room. Lovely bathroom with a separate bath. Help yourself to breakfast was good. Hot tub and nice wee garden.
Stayed in June 2024
Reviewed: December 4, 2023
Brenda
CanadaI was over charged a month in advance. Originally booked for three nights but changed it to one night. I still havent gotten my refund for the other two nights ! Not sure i would recommend booking through a third party ( booking.com) as no one is getting back to me.
The kitchen was clean and had a nice variety to make our own breakfast
Stayed in December 2023
Reviewed: November 16, 2023
Julie
United StatesIt was perfect. Definitely some stairs heading from parking lot into front door which may be difficult for some to navigate.
Spotlessly clean, comfortable beds, stocked fridge for breakfast. Nice amenities such as sauna and hot tub! Great communication with the managers.
Stayed in October 2023
Reviewed: November 15, 2023
Michelle
CanadaNothing
The rooms were well stocked, beds very comfortable and modern well designed bathrooms. The breakfast and the room/kitchen for the breakfast was fantastic. The location was perfect as we could walk to the grocery store. We also used this as a stay to be close to the ferry to PEI. The staff was very friendly. Everything was great about The Riverside Inn and I highly recommend it and would stay again!
Stayed in October 2023
Reviewed: October 28, 2023
Anne
AustraliaPure delight. Every detail had been thought of. Beautifully decotated throughout. Easy and comfortable but classy!!
Stayed in October 2023
Reviewed: October 22, 2023
Amber
CanadaRoom was tight with luggage. Pillows need replacing.
Very clean room with a nicely finished bathroom. Beautiful appointed, very private outdoor space we enjoyed the hot tub! Shared kitchen with breakfast options is a very nice touch.
Stayed in September 2023
Reviewed: October 12, 2023
Carrie
CanadaN/a
This is our second visit. We love the riverside inn. Although this stay was very loud due to other guests and glass being broken by the hot tub but we were careful and made the most of it ❤️
Stayed in October 2023
Reviewed: October 12, 2023
C
United KingdomMould in shower grout Freight trains shunting and moving, horn blowing, early in morning Light from corridor shining through big gaps around door Lack of soundproofing between toilet and bedroom No TV instructions to use TV channels Misted double glazing stopping view of river
Huge shower Hot tub Sauna
Stayed in October 2023
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