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  5. Reviews of SureStay Hotel by Best Western Rossland Red Mountain

Reviews of SureStay Hotel by Best Western Rossland Red Mountain 3 stars

1199 Nancy Greene Highway PO 1071, V0G 1Y0 Rossland, Canada

#7 of 11 hotels in Rossland

Guests' Choice

Review score

Based on 219 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 23 August 2025

    7.0
    Worth the money - overall a recommended stay
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    The double bed rooms are very small.

    Very comfortable beds - however - small room is difficult to move through

    Stayed in July 2025

  • Reviewed: 9 August 2025

    8.0
    Good affordable spot for overnight stays!! Right off the highway.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Work Desk - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is in between a highway hairpin turn. So road noise could be an issue. We have to drive to see the Rossland.

    Breakfast was a surprise, all good. Basics.

    Stayed in August 2025

  • Reviewed: 27 June 2025

    8.0
    I was surprised at the high price given the motel was nearly empty when I arrived.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Breakfast was nothing special.

    Very clean & modern inside.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and informative staff. The room was clean and quiet with very comfortable bed and pillows. The hotel is close to the highway however very little highway noise could be heard.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    Okay for one night
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast very minimal. Bathroom could be bigger. Carpet should be updated.

    Comfy bed, good shower, quiet premises.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Fixed window.

    Stayed in June 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Room is small. Lots of bumping into one another if 2 people.

    Convenient to Red Mountain resort. Included breakfast. Refrig did not have freezer but staff allowed us to use theirs in main office. Can park next to room. Comfortable beds.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    9.0
    Perfect
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    The bed was fantastic! The room was small and well appointed. We appreciated the small fridge, the reading lights were perfect.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great location near to Red Mountain and a free simple breakfast. Room pretty stuffy and staff not very friendly.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    Water temperature in the shower was "unregulated". Changed from hot to cold, cold to hot, very disconcerting. Please have it fixed.

    Location was great. Bed was comfortable.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    9.0
    A value-priced clean & comfy stay.
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Though there was no advertised breakfast it came with a basic Continental breakfast- 3 cereals, oatmeal, bread, banana nut muffin (very tasty). Nothing fancy but again we were not expecting any food. The hotel is ideal for a quick stay-over, only 6 minutes from Red Mtn ski resort. Bed was fine in this price range. It is a great value.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    no housekeeping during 4 night stay

    huge tv, comfy bed, hot tub, free breakfast

    Stayed in February 2025

  • Reviewed: 27 February 2025

    8.0
    Great stop on our skiing road trip
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    I didn’t try the continental breakfast. Rooms are clean and updated, but small.

    The location is not walkable to town, but it’s only very short drive. Very convenient drive to the ski hill. Hot tub was great. Really comfy king beds.

    Stayed in January 2025

  • Reviewed: 21 February 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very small room.

    Close to Red Mountain ski resort. Good beds, quiet.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    Comfortable and as expected
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Paper plates for breakfast

    Warm rooms and as pictured

    Stayed in February 2025

  • Reviewed: 6 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Great location right by the mountain. Easy to check in and room was clean and nice. Breakfast was not listed on the booking but was a very pleasant surprise!

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    A fun stay at the SureStay hotel in Rossland
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms were quite small, and the beds were comfortable but also quite small.

    The hotel has a great location, just on the edge of town and very close to Red Mountain. The rooms are clean and warm. There is a nice hot tub to soak in after a day of activities. Every morning, they serve a good continental breakfast to start the day.

    Stayed in January 2025

  • Reviewed: 2 February 2025

    7.0
    Stayed at this hotel instead of a different well referred hotel because of the hot tub — which was not working.
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was not working. Breakfast coffee was marginal. Front desk clerk came across as tired and bored to be checking me in.

    Location

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Heating unit was a bit loud but it worked really well

    Super clean, updated rooms for an older motel. Rooms were small but had everything you needed for a good sleep. It was quiet too. Nice breakfast too! Would stay again.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Within earshot of RED Mountain, I couldn't have picked a better place to stay. Overall, I thought the price I paid per night was very reasonable. I stayed in the King Bed suite with SureStay and I found my room to meet my needs. The room was very, very comfortable. The breakfast was suffice. You are literally on the fringe of Rossland so it is no biggie commuting into town if you wanted to get some food or walk around. I would definitely be staying here the next time I ski RED Mountain.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small.

    Location was great for the purpose of our trip.

    Stayed in December 2024

  • Reviewed: 4 January 2025

    8.0
    Great Value for your money
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Close to the ski hill , 3 minutes to downtown .

    Stayed in January 2025

  • Reviewed: 14 November 2024

    7.0
    good, will stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Tub and sink slow draining.

    Location, Staff, bed.

    Stayed in November 2024

  • Reviewed: 30 September 2024

    9.0
    It was excellent.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Everything was fine, though the foregoing suggestion about resources for those with mobility issues would improve the experience.

    I was very late in arriving. The staff member who waited to meet me was exceptionally polite and helpful despite my being so late. The manager was also very pleasant and obliging. The layout of the room was very convenient, though I do have a suggestion about accessibility. I use a walker due to mobility issues. In my home there are "grab bars" near my toilet and shower. It would be very helpful if the hotel had these resources in the bathroom, and if the bathroom was large enough to allow the walker into the actual toilet area.

    Stayed in September 2024

Showing 1 – 25

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