Reviews of Sheraton Hamilton Hotel 3 stars
116 King Street West, L8P 4V3 Hamilton, Canada
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast should be included in rate and not separately. They should not charge for parking
Making us pay for breakfast and parking.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe facility and room were spotless. Yhe staff was friendly and efficient.
As a Bonvoy member, I was under the impression that a members lounge would be available to me but I was informed at check-in, that it was reserved for only "elite" members. The perk of having access to a lounge was one of the reasons I chose to become a member - and why I chose Sheraton Hamilton for this stay.. I did not realize that I needed 'status' to have that amenity offered.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe club house was wonderful, and the room was comfy.
The pool was so cold.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewThe rooms were immaculately clean! The bed was perfectly comfortable, the pillows were luxurious. Everything about it was perfect!
The bathroom lighting was very dim. And the smell of the handsoap was very "cheap old man." But everything else was fantastic! **PARKING** My truck (F150) was too tall to fit in the regular underground parking, so I had to park behind, in the taller part of the garage. Then I took the grocery store elevator at the garage entrance up into the mall, walked straight past the stores until I saw the hotel lobby and went in. Later in my stay I realized there's a smaller elevator in the hotel lobby (located behind the elevators that take you to your room) which will take you directly to the regular parking garage. A short walk to the other end of the garage took me back to the taller portion at the grocery store parking entrance.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFor the most part the staff were very warm. The room was great and the bed very comfortable.
Breakfast service on the 17th floor was curt. Both our dinner and breakfast were disappointing.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewCleanliness, service and staff
N/a
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe bed was huge, the room was clean, the staff were extremely helpful and we loved having access to ice and a fridge. Overall one of the most comfortable stays I've had.
The safe and iron were not working initially but this would have been resolved for us if we'd needed.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewParking was awkward when arriving Had to temporarily park in taxi parking at front to register & get parking garage access code. Also had to pay extra for parking.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewGreat staff who helped find my daughters purse
Car park was a little tight for parking