7.2

Reviews of Sandman Hotel Lethbridge 3 stars

421 Mayor Magrath Drive, T1J 3L8 Lethbridge, Canada

  • Thomas

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Wilson

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Thomas

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    We've stayed here before, visiting relatives in Lethbridge. Kind of an older property, but the room was clean and in good shape. No included breakfast, but an onsite Denny's sufficed. Pool is on the second floor, basic but adequate.

    Not much. It was pretty well as advertised.

    Property response:

    Thank you, Thomas for your comments on your stay. It is great that you enjoyed your stay and thank you for coming back. We hope to see you again.

    Sandman Hotel Lethbridge
    29 August 2025
  • Michal

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Yazan

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Everything was clean and organized, the staff were really friendly

    The sink was collecting water

    Property response:

    Thank you for your comments on your stay. I apologize for the sink collecting water and we will address his matter. We appreciate that you enjoyed your stay.

    Sandman Hotel Lethbridge
    14 August 2025
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  • Huber

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Location, convenience, pricing and staff was excellent

    N/A

    Property response:

    Thank you for your review on your stay. We are happy to see you enjoyed the location, convenience and the service you received

    Sandman Hotel Lethbridge
    14 August 2025
  • Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Kim

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Patecake

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Breakfast at Denny's was spectacular. Room was very lovely. Bar One was outstanding in prices, service and quality of food. Pool looked great, but we forgot our Swimsuits.

    WIFI in Dennys not good. Room was nice but the bathroom door in 315, was always getting stuck opening and closing(warped?) WIFI over two days was mostly out of working order or something.

    Property response:

    Thank you for your comments on your stay. I apologize for the Wifi issues for both the hotel and Restaurant. We have requested our IT Team to address the issue. We are glad to see you did enjoy you stay from the breakfast, Bar One, and the room your stayed in, We hope you will visit us again.

    Thank you for your comments on your stay. I apologize for the Wifi issues for both the hotel and Restaurant. We have requested our IT Team to address the issue. We are glad to see you did enjoy you stay from the breakfast, Bar One, and the … Show more

    Sandman Hotel Lethbridge
    13 August 2025
  • Selma

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Good location

    That we woke up to a flooded bathroom

    Property response:

    Thank you Selma for your comments on your stay. I apologize for the flooded bathroom, our maintenance team addressed the situation as soon as they could. Glad to see you liked our location. We hope to see you again.

    Sandman Hotel Lethbridge
    13 August 2025
  • Luis

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    It was clean

    There were many drug addicts and homeless people in the vicinity, it seems to be an unsafe place.

    Property response:

    Thank you for your comments on your stay. The hotel does take the guest and staff safety very seriously and have security measures in place. The rates do fluctuate depending on the demand of the hotel and city. We do hope to see you agin.

    Sandman Hotel Lethbridge
    13 August 2025
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  • Victoria

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Bruce

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Convient

    Outside property dirty

    Property response:

    Thank you Bruce for your comments on your stay. It is great that the hotel was convenient for you.

    Sandman Hotel Lethbridge
    13 August 2025
  • Richard

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Location

    Key card barely working in elevator and for room door.

    Property response:

    Thank you for your comments on your stay. I do apologize for the keys not working and we will address this issue.

    Sandman Hotel Lethbridge
    13 August 2025
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  • 7.0 Good
    Olayinka

    Reviewed: 4 August 2025 · Stayed in June 2025

    Verified review
  • Lori

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Our stay there was great! We were treated very well and had absolutely no issues at all during our stay and will definitely stay there again!!!

    N/A

    Property response:

    Thank you Lori for your comments on your stay. It is great that you had a wonderful experience staying at the hotel. We look forward to seeing you again.

    Sandman Hotel Lethbridge
    13 August 2025
  • Anonymous

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Doree

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Lester

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Staff was friendly! I like that you need a key to go upstairs on the elevator. Proximity to 6th and to highway 3 was great.

    The area is shady, there were many questionable people in the strip mall parking lot that is shared with the hotel. Some even meandered through the lobby from time to time. We won’t stay here again because of that.

    Property response:

    Thank you for your comments on your stay. The hotel does take the guests and staff security very seriously. We have the doors locked and a certain time, the elevators have a secure lock system and we also have security on site. It is great that you did enjoy your stay and we do hope you will try the hotel again.

    Thank you for your comments on your stay. The hotel does take the guests and staff security very seriously. We have the doors locked and a certain time, the elevators have a secure lock system and we also have security on site. It is great … Show more

    Sandman Hotel Lethbridge
    13 August 2025
  • Ambur

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The beds are comfortable and the room was clean. They have coffee and tea set up in the morning. The pool was nice too although super echoy so very loud depending who was in it. Staff are great to talk to. Would stay here again

    It would be nice for a breakfast of some kind to be included.

    Property response:

    Thank you Ambur for your comments on your stay. We do have a Bed & Breakfast rate option if you do want to stay with us again. We are please to see you enjoyed your stay and the service. We look forward to your next visit.

    Sandman Hotel Lethbridge
    13 August 2025
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  • Karen

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Medina

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    lots of parking, easy off/on hwy access, good beds

    can’t open the window

    Property response:

    Thank you for taking the time to leave a great review. I'm glad you enjoyed your stay with us! Dana W. - General Manager

    Sandman Hotel Lethbridge
    25 July 2025
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  • Michelle

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The hotel was disgusting. There was a hooker trying to turn a trick out front, the elevator wasn’t working, the hall carpet smelt like puke and my husband couldn’t get in his room. He didn’t even end up staying at the hotel. Oh, and someone lit a car on fire in the parking lot. A refund is definitely in order.

    Property response:

    Thank you for your comments about your experience. I apologize for the room not being clean, this is not a normal condition of our rooms and we missed the mark. We do take our hotel guests and staff security seriously. It looks like the reservation was cancelled and no charges were applied. The burning car was on the main road and was not in the hotel parking lot.

    Thank you for your comments about your experience. I apologize for the room not being clean, this is not a normal condition of our rooms and we missed the mark. We do take our hotel guests and staff security seriously. It looks like the res… Show more

    Sandman Hotel Lethbridge
    13 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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