Reviews of Sandman Signature St. John's Hotel 4 stars
227 Kenmount Road, A1B 3P9 St. John's, Canada
#12 of 21 hotels in St. John's
Guests' ChoiceReview score
Based on 1135 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
8.9
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Facilities
8.6
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Staff
9.0
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Value for money
8.2
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Free WiFi
7.7
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Reviewed: 30 August 2025
Leslie
Canada9 reviews8.0“Good value for money.”- • Leisure trip
- • Couple
- • Standard Room, 1 King Bed
- • Stayed 1 night
- • Submitted via mobile
The shower wasn’t the best.
Good parking. Rooms were good size. The pool area was wonderful, though it can use more places to put your towel and robe and shoes.
Stayed in August 2025
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Reviewed: 28 August 2025
Nancy
Canada6 reviews10“Clean, comfortable excellent”- • Leisure trip
- • Couple
- • Standard Room, 1 King Bed
- • Stayed 4 nights
- • Submitted via mobile
It was clean. The staff were great. Loves the pool. The location was great. It’s close to St. John’s but far enough away to be out of the busily of the city core
Stayed in August 2025
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Reviewed: 27 August 2025
Sillitt
Canada3 reviews8.0“it was nice and quiet, comfortable and cozy”- • Leisure trip
- • Solo traveller
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 4 nights
- • Submitted via mobile
that some of the vending machines were a little hard to operate
i liked how quiet the area is
Stayed in July 2025
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Reviewed: 24 August 2025
Ddhk
Portugal2 reviews1 helpful vote7.0“Good stay overall and very busy due to summer games”- • Leisure trip
- • Solo traveller
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 14 nights
Room not clean enough, floors, when open windows, always had smell of fat coming in room from restaurant below
Open the window, room size, place to prep food (full kitchen)
Stayed in August 2025
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Reviewed: 22 August 2025
Kathleen
Canada2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen Beds, Sofa Bed
- • Stayed 10 nights
- • Submitted via mobile
Pool was SMALL, and there was no hotel breakfast, for that one reason I don’t think I would stay at this location again.
I liked that it was centrally located and easy to get other places, it was attached to two restaurants.
Stayed in August 2025
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Reviewed: 17 August 2025
Chao
Canada34 reviews1 helpful vote9.0“Comfortable and enjoyable”- • Leisure trip
- • Couple
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 4 nights
- • Submitted via mobile
No
New hotel and new facilities ,
Stayed in August 2025
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Reviewed: 13 August 2025
Constantin
Canada4 reviews9.0“Good place to spend the night when visiting St. Johns”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen Beds, Sofa Bed
- • Stayed 3 nights
small room, we had to "play tetris" with the furniture to open up the space to expand the sofa
Affordable spot to stay with the family. Food options available (although we did not use them)
Stayed in August 2025
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Reviewed: 11 August 2025
Caitlin
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Standard Room, 1 King Bed
- • Stayed 14 nights
- • Submitted via mobile
Leaving.
I loved everything about the hotel, especially the proximity to Denny's. The one time I had an issue, and went to the front desk about it, it was resolved instantly.
Stayed in August 2025
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Reviewed: 9 August 2025
Donna
Canada15 reviews9.0“Excellent Stay”- • Leisure trip
- • Couple
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 3 nights
- • Submitted via mobile
Kenmount Rd is very busy. Difficult to make a left turn across traffic.
We stayed in one of the suites with kitchen. It was very clean, comfortable and well appointed. Lots of amenities like grocery stores and restaurants nearby by car.
Stayed in August 2025
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Reviewed: 8 August 2025
Wanda
Canada5 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 9 nights
- • Submitted via mobile
My hubby and I wanted to take advantage of the pool and hot tub but I noticed every morning i was working out that pure Javax bleach was being poured into the pool and hot tub with NO measurements. And not once did anyone whole I was there take any sort of water measurements. A little sketchy to me. So needless to say we did not take advantage of the very high and STRONG chlorine smelling pool and hot tub.....a must look into.
We loved our suite condo style with kitchen it was comfortable. We had a couple of small issues that were resolved quickly. Convertor stopped working, we needed a steak knife and our hair dryer stopped working i actually think its the plug that doesn't work in the bathroom please check room 410.
Stayed in August 2025
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Reviewed: 7 August 2025
Michelle
Canada20 reviews7.0“Nice rooms”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Pool was small and needed cleaning
Rooms really clean
Stayed in August 2025
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Reviewed: 7 August 2025
Rosey
Canada9 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Room, 1 King Bed
- • Stayed 1 night
- • Submitted via mobile
Paid $300 per night, and there was no water in the room. 2 bottles of water in the room would be really appreciated.
It's always very clean.
Stayed in August 2025
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Reviewed: 1 August 2025
Helen
Canada6 reviews10“I give this place five stars for comfort, convenience, staff and price point.”- • Leisure trip
- • Couple
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 4 nights
There really isn't anything we didn't like about this hotel.
This was an amazing place to stay! The the staff were wonderful and exceptionally helpful with anything we required. The proximity to different places was convenient and the attached restaurants provided a very convenient dining experience. Highly recommend staying here. The price was comparable to the services received and we would stay there again.
Stayed in July 2025
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Reviewed: 29 July 2025
Donald
Canada27 reviews2 helpful votes9.0“Nice staff , cleaning staff were very helpful”- • Leisure trip
- • Couple
- • Standard Room, 1 King Bed
- • Stayed 4 nights
- • Submitted via mobile
Convenient, close to eateries
Stayed in July 2025
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Reviewed: 29 July 2025
Ngar
Canada2 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Room, 2 Queen Beds, Sofa Bed
- • Stayed 5 nights
- • Submitted via mobile
Perfect
Spacious room Indoor pool and jacuzzi Restaurant
Stayed in July 2025
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Reviewed: 27 July 2025
Donna
Canada15 reviews10“Great Stay!”- • Leisure trip
- • Couple
- • Standard Suite, 1 King Bed, Kitchen
- • Stayed 3 nights
- • Submitted via mobile
If there was one thing, it would be the location. Located on a busy road, but lots of amenities like shopping and restaurants around.
Suite was exactly what we needed. Bed was comfortable. Staff was very accommodating and hotel/room was clean.
Stayed in July 2025
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Reviewed: 20 July 2025
Yuki
United States23 reviews10“best hotel in st.jhons”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen Beds, Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
nothing! I'm really satisfied with this hotel
great facility that has clean rooms
Stayed in July 2025
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Reviewed: 16 July 2025
Oram
Canada1 review8.0“Absolute horrible experience.”- • Leisure trip
- • Solo traveller
- • Standard Room, 1 King Bed
- • Stayed 2 nights
- • Submitted via mobile
I will never again book at this hotel. Not because of the facilities or the staff. But because of management. Book 2 night for my daughter, who is 17, for medical visit at Janeway. Dad was unable to accompany. She goes to check in. With all documentation for her reason of the visit. And was told you are not 19 and you have to leave now. No offer to help. Receptionist even offered her a room at her home. Manager told her you do your fired. Thankfully a traveling couple agreed to take responsibility for my daughter and she got to stay and go to her appointment. There are some wonderful people in this world. Just not the management at this hotel.
Stayed in July 2025
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Reviewed: 3 July 2025
Wendy
Canada29 reviews2 helpful votes7.0“Meets your needs for a visit to St John’s”- • Leisure trip
- • Couple
- • Standard Room, 1 King Bed
- • Stayed 3 nights
- • Submitted via mobile
Handheld shower came off the wall as soon as I picked it up, there is a high pitched sound that comes on with the bathroom light, the coffee maker is difficult to access, shampoo and drinking glasses were not replaced during our three night stay.
Good location and parking. Comfortable beds and clean. Four checks for the most important parts of a stay!
Stayed in July 2025
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Reviewed: 27 June 2025
Brooks
Canada3 reviews10“Great for us.”- • Leisure trip
- • Couple
- • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Excellent property.
Stayed in June 2025
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Reviewed: 27 June 2025
Alain
Canada8 reviews8.0“Nice hotel no breakfast and a little expensive”- • Leisure trip
- • Couple
- • Standard Room, 1 King Bed
- • Stayed 1 night
- • Submitted via mobile
Decor was not very appealing
Stayed in June 2025
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Reviewed: 25 June 2025
Allan
Canada4 reviews9.0“Convenient”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen Beds, Sofa Bed
- • Stayed 5 nights
- • Submitted via mobile
Continental breakfast.
There wasn't any.
Stayed in June 2025
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Reviewed: 22 June 2025
Devin
Canada8 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Room, 2 Queen Beds, Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Price is a little high for what it is.
The staff were great! No joke. Everyone I had to deal with during my stay was awesome at their job
Stayed in June 2025
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Reviewed: 19 June 2025
Jenn
Canada8 reviews8.0“enjoyed. will stay again”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Queen Beds
- • Stayed 1 night
crowed pool area
Stayed in May 2025
