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  5. Reviews of Schell Motel

Reviews of Schell Motel 2 stars

2810 35th Street, V1T 6B5 Vernon, Canada

#20 of 21 hotels in Vernon

Guests' Choice

Review score

Based on 166 hotel reviews

4.0

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    5.3

  • Location

    6.6

  • Facilities

    4.8

  • Staff

    5.3

  • Value for money

    5.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 31 August 2025

    5.0
    the air in room not fraich
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    not clean

    not clean enough the room smell not nice at all hope the owners work on that

    Stayed in August 2025

  • Reviewed: 13 August 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything except the rental price. Not clean, old appliances. Unsafe.

    Downtown Area. Low price.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    4.0
    I KNOW IT’S CHEAP, BUT IT’S NOT WORTH RISKING YOUR FAMILY!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The atmosphere is quite unpleasant. From what I understood, many people practically live there, and the environment feels very heavy. There were shirtless people sitting in the hallways smoking weed. The hotel manager was irresponsible and not around when needed. On the day of checkout, he told us we had to wait until he woke up and arrived (around 10 am), which meant we couldn’t continue our trip early because he had stayed up late. Later, we read in the news that a man was stabbed at this place. I’m not surprised!

    Clean and convenient location

    Stayed in July 2025

  • Reviewed: 4 August 2025

    3.0
    Stay away from this place.
    • Leisure trip
    • Solo traveller
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    They overcharged me on my Visa. The rate was $238 but my visa was charged $400.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    3.0
    It was the only room available for several hundred kilometers is the only reason why I took it.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The door knob was falling off, the only security was the deadbolt. The toilet had been used and wasn't flushed. I had to call several times to get my $300 security deposit back several weeks later.

    Stayed in June 2025

  • Reviewed: 14 July 2025

    3.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was visibly dirty and the room smell like cigarette smoke. Lastly, some of my family members were scratching in the morning probably because of bed bugs

    The toilet was visibly dirty and the room smell like cigarette smoke.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Two rooms of our friends booking was paid but was cancelled at the time of checked in. The manager didn’t even do anything to resolved this issue or offer any assistance. The room looks clean but found a bug on the bed and cockroach in the fridge. Lack of proper sanitation. They should improve this badly.

    Location is close to groceries. Rooms have kitchen and kitchenware’s are also available.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The druggies hanging around. But locks on the door were secure

    Pillows and bed were very comfortable. Easy check in and check out Store right across the street

    Stayed in June 2025

  • Reviewed: 20 May 2025

    3.0
    Stay with Family - 2 bedroom and 1 queen room
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Our experience at the motel has been below satisfactory. Upon arrival, we discovered cockroaches in one of the assigned rooms. The staff promptly provided a replacement room, which we did not have cockroach. However, both rooms had a strong, unpleasant odor, including cigarette smoke, making them unsuitable for my family, which includes children. These conditions do not meet the standards expected for a family-friendly stay. Stains in the bedsheet. The motel was noisy at night, with neighbors not being considerate. Location was great. The cost of motel was not cheap as compared to other nearby places to justify this kind of condition. We also had someone come into our room in our absence (i dont know why but I know from the evidence that someone had come in). Not recommended for family.

    Location.

    Stayed in May 2025

  • Reviewed: 28 January 2025

    5.0
    Cheap and close to downtown
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was a downtown.

    Stayed in January 2025

  • Reviewed: 30 July 2024

    3.0
    Our stay was less than pleasant and relaxing.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    cleanliness needed improvement. disturbances in the night with guests in adjacent unit fighting and screaming. Undesireable person knocking on the door in the night.

    None provided. Location good except that this is a part of the city frequented by vagrants and homeless.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    5.0
    It was OK but not reallt enjoyable.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Cleanliness of the room was not up to standard.

    None provided. Location very good except some unsavory type people frequenting the area.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    3.0
    Dirty
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and professionalism of staff.

    Location

    Stayed in July 2024

  • Reviewed: 18 July 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    A little sketchy alone . But with a group was great

    Pool was great.. staff were nice

    Stayed in July 2024

  • Reviewed: 16 July 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms are dirty, beedings are dirty 😫 need more good cleaning.

    The pool, staff are nice…

    Stayed in July 2024

  • Reviewed: 13 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap, location

    Stayed in September 2023

  • Reviewed: 4 September 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No buddy cleaned the rooms

    Stayed in September 2023

  • Reviewed: 2 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    did not have a deep clean in many areas and other guests were arguing through the night

    Very friendly service

    Stayed in August 2023

  • Reviewed: 4 August 2023

    5.0
    Comfortable enough but residents made things somewhat uncomfortable.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    Poor wasn't clean so didn't use it. Looks as if many rooms are long term rentals for those less fortunate. People hanging out in stairways etc

    Our room was clean. A/C in both bedrooms. Bed was comfortable.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    4.0
    Loud partying in the parking lot and courtyard. Someone tried to get into our room in the middle of the night but the do
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not well maintained.

    Has potential

    Stayed in July 2023

  • Reviewed: 15 June 2023

    5.0
    Al you need for a one night stay and reasonable.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs to be painted. Bathtub was clean but surface needs resurfacing.

    Staff were attentive. Bed was comfortable. Fridge, microwave and coffee maker were clean. TV was working. Table with two chairs. Closet with hangers. Pet friendly.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    5.0
    Passable
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    They should mention they house full time residents in transition. Not just a hotel. Hot tub was not running, a wet cloth on the walls would go a long way. Day of checkout, they were not open at 9am as sign says, and expected us to wait until 10 30am for checkout and to get our deposit back. Completely unacceptable but thankfully he had is wife do it. Just had to wait half hour.

    That it was relaxed and was big enough for us

    Stayed in June 2023

  • Reviewed: 23 May 2023

    3.0
    A cheap place to stay if you're stranded in Vernon.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    The floor was filthy, my feet were black after walking around for just a few moments without my sandals. The cups... they were brand new, so brand new that they had dollar store stickers on them: and not the bottom, like around the lip of the cups - you could tell they were never once washed after purchase. The microwave didn't work. The TV was unable to operate regular cable, only by signing into a personal streaming account - and I didn't try that so I don't know if that worked, either.

    The front desk agent was friendly when I checked in, I guess he lives above the office. They were too distracted to even say thank you on my way out, though. I waited a few minutes then came back, there was some kind of fuss with a regular so I just left the keys and walked away. The towels appeared clean. The small A/C unit worked fine.

    Stayed in May 2023

  • Reviewed: 8 April 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The place was filthy, and loud at night, and it took too long for the manager to refund our damage deposit. Will never be staying here again.

    It was in downtown.

    Stayed in March 2023

Showing 1 – 25

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