Reviews of Schell Motel 2 stars

Good location

Some crazy people hanging around this place at nighttime making noise. There was no replacement toilet paper and when I went to ask for some they had trouble finding some. When signing in and out the individual was very unfriendly and made you feel like I was a big inconvenience.

It was great for the price paid... yes, there were a few sketchy people in the area, but it was expected for the price of the motel. They accommodated my pets, so im grateful.

Had problems checking in

The guy at the front deck could have been more courteous.

not clean enough the room smell not nice at all hope the owners work on that

not clean

Nothing at all.

Everything!!!! Terrible customer service. Very angry staff. Manager yelling at me because he is too overworked...no towels, no coffee, no sugar, no cup, no garbage bags. Filthy!!!!! Bad part of town....monthly tenants living there. Police attending, banging on doors at 1:30am no power.. Manager said no compensation for anything because he doesn't care! He said he has to work in Lumby.....he has to pay for living at the hotel...the owner will not provide help, etc.

Comfortable bed. good AC. Nice pool. Great location. Manager was very helpful and friendly.

Hot tub was down for repairs.

Aside from decades of stale cigarette smoke embedded in the walls, the room itself was okay. I didn't really "like" anything I experienced.

Broken furniture and crap piled into every alcove around the building. Everyone is allowed to smoke right outside their rooms and on patios so keeping a door open wasn't an option. I arrived to find a twisted broken screen door from my sliding glass door just lying on the patio, amd when I called to report it the owner/ manager said it was fine. I said it wasn't it fine because for $150/night I would have expected it to be removed before I arrived (he obviously knew it was there), and when he came up he didn't remove it. He just stood it up and leaned it against the wall of the patio. Also there was a hole where the button to turn on the air conditioning was, and I had to get him to come look, at which point he stuck a pencil in it to turn it on and left me the pencil. Also the pool was supposed to open at 9am and didn't open til 12:30pm, and had garbage and dirty towels left there for the two days I was there. Just to name a few things...Also I still haven't received a return on my whopping $200 damage deposit, which makes me very nervous. Not sure how I could have done more damage than was already done. And there may or may not have been a cockroach underneath the coffeemaker...

Close to groceries.

I was promised my deposit within three days. It did not arrive

Quiet location. Walking distance to restaurants and stores. Small but clean looking outdoor swimming pool. Beautiful hanging flowers on outside of building. Dog friendly room.

Trash at end of outdoor stairwell to second floor. Cigarette ends on stairwell. Outdoor light outside room and no light-blocking curtains, so room was not dark. Air-conditioner was louder than normal, and kept waking me up.

NOTHING

The room was dirty to a point that I slept in a kitchen chair as I could not trust if the sheets had been cleaned, When I checked in I had to give a $200.00 damage deposit. I has to leave first thing in the morning but could not as the office did not open until 9:40 in the morning. I had to wAIT TO CKECK OUT AND GET MY $200.00 BACK

Downtown Area. Low price.

Everything except the rental price. Not clean, old appliances. Unsafe.

I booked it made the special request id bw coming in late and one phone number on door was disconnected I called other as note said to no answer so it was so late I had to sleep in my car and its filled with junkies

Everything terrible terrible

Clean and convenient location

The atmosphere is quite unpleasant. From what I understood, many people practically live there, and the environment feels very heavy. There were shirtless people sitting in the hallways smoking weed. The hotel manager was irresponsible and not around when needed. On the day of checkout, he told us we had to wait until he woke up and arrived (around 10 am), which meant we couldn’t continue our trip early because he had stayed up late. Later, we read in the news that a man was stabbed at this place. I’m not surprised!

Was able to book last minute

That the pool closed at 9 pm and didn’t open until 9 am:( I feel the hours could be extended a little more as quiet time isn’t until 10pm

They overcharged me on my Visa. The rate was $238 but my visa was charged $400.

There was nothing to like

We had our booking cancelled at 7am - the day we were traveling- because I didn’t get back to the manager of the property with cc info. When we booked using a booking site, it had said no cc was necessary. The email went to junk mail because of my filter settings, and I was driving for 10 hours that day, often without service in the mountains, just to arrive and have him (manager) say he cancelled the booking. At 930pm, with kids exhausted, we now had no where to stay. Oh but there was actually a room left (likely ours originally), but for like double the price of the booking site. It is such a SCAM. AVOID this motel! In the morning he was not even around for checkout until after 9am, and had multiple people angry and waiting to leave. It’s such a sketchy neighborhood too so I ended up getting up almost every hour at night to check on our stuff and car outside. NEVER staying there again.