Reviews of Service Plus Inns and Suites Calgary 3 stars
3503 114 Avenue Southeast, T2Z 3X2 Calgary, Canada
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe place , value of money, the breakfast buffet is delicious my kids they love it.
nothing
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewFriendly and helpful reception staff, quick and easy check in. Nice spacious room with a mini fridge and aircon. Great water pressure in the shower. Used the gym which was fine however fairly small and limited equipment. Nice large pool and waterslide area.
Temperature control with the aircon was hard to maintain a steady room temp, felt too cool or slightly too warm. Room is a bit dated and mattress is worn down, could benefit from upgrading. Hardly any plugs in the room as well.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewBreakfast was nice! Sausages and scrambled eggs along with toast
Could have some variety of juices and some more varieties of food
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewVery nice room with jacuzzi, thanks! comfortable, clean bed.
A bit dusty and outdated. Breakfast was awful, poor options and very crowded room.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Marichu
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the fee… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewRooms were very clean and the beds were very comfortable where we got a good night's rest. The pool and slide were enjoyed by my kid. Having breakfast included was convenient.
The breakfast needed more vegetarian options like more fresh berries, yogurt, granola, etc. even having cheese and tomato to put with the eggs would have been a great option.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the fee… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewAmbience was quite and smooth process.,
I was offered a free Cot,but didn't provided. Which was disappointed,but they were Right with two queen beds there is no space for cot place.
Thank you for your comment, rating and time in participating the survey, We appreciate your understanding regarding the cot, we cannot place in our standard room due to fire code policy. You have a wonderful day and see you again! Kind regards, Marichu
Thank you for your comment, rating and time in participating the survey, We appreciate your understanding regarding the cot, we cannot place in our standard room due to fire code policy. You have a wonderful day and see you again! Kind r… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe room was clean, the breakfast was very good and lots of variety, we had bottles of water in our room. The king size was comfortable and we had lots of pillows for the 3 of us. We had a 2 bedroom 3 bed room with a kitchen table and a little kitchenette. We also had 2 televisions.
We only had 1 bath towel, hand and face cloth for 3 people. We called reception and they brought us up more of what we needed immediately. We had a king size bed and 2 single beds, the singles were actually bunk beds taken apart. It was very uncomfortable for an adult to sleep on.
Thank you so much for your rating, time and effort in participating the survey. Your comment and are acknowledge. You have a great day! Kind regards, Marichu
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewClean and comfortable
Thank you so much for this generous score and comment. Glad you had a great stay and looking forward to seeing you again. Kind regards, Marichu
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewI have stayed at this hotel quite a few years ago and it was usually good value and close to the venue that I needed for a dog sport weekend with my dogs. It was great that they had ground floor options for us, really made it easy for loading and unloading my dog stuff lol. The staff were very friendly. Helpful. They even had a hot breakfast which was nice as well! A good option if you don't want to stop anywhere right away. The room was very roomy, cozy and the pups sure did love it! 💖🐺🦔💜🐾💕
Only a few minor things honestly! Carpets....I know it's not always an option for hotels but if you offer pet friendly options I wouldn't have kept the carpets in the rooms. They have seen better days for sure. Again not a deal breaker honestly. The pillows... I normally bring my own but didn't. And I regret it lol. They were hard and just plain uncomfortable.
Thank you Megan! We appreciate your comment and remarks, this is valued and highly appreciated! You have a wonderful day and see you again. Kind regards, Marichu
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewBed terrible noisy and smelled like dope @ $189 a night
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the fee… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBreakfast
Lack of communication with manager named Marichu regarding my requested early check in time. No update and had to wait 30 minutes after 3pm and was a hassle as we have to senior parents with us.
Hello Arfel, As discussed over the phone, early check-in is subject to availability. It is not true that you have waited 30 minutes after 3pm, as based on the recorded time you were checked-in 3:17pm (this is including the information given about the hotel, amenities and breakfast time) We welcome and acknowledge requests and of course we have seen your notes about your senior parents through this site however we can only do as much as we can during peak season, hope you understand this from your end. We wish you a wonderful day! Kind regards, Marichu
Hello Arfel, As discussed over the phone, early check-in is subject to availability. It is not true that you have waited 30 minutes after 3pm, as based on the recorded time you were checked-in 3:17pm (this is including the information give… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPool was great
Thank so much for your generous perfect rating, we appreciate this! We are glad you enjoyed the pool and your overall stay. You have a great day and see you again. Kind regards, Marichu
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewPool and slides
Thank you for your time in participating the survey, rating the hotel and your comment - we appreciate it! Looking forward to seeing you agin. Kind regards, Marichu
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery nice place, clean, kids loved the pool
Breakfast could have been better 'organized', only one person refilling the food and cleaning tables while everyone is fighting over a piece of bacon
Thank you for your time in participating the survey, rating the hotel and your comment - we appreciate it! Looking forward to seeing you agin. Kind regards, Marichu
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewPoor breakfast.
Thank you for your time in rating the hotel and apologize if the breakfast was not to your expectations. You have a great day and looking forward to seeing you again. Kind regards, Marichu
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPool and rooms were very nice and clean
Nothing
Thank you so much for your rating and time in participating the survey. We are happy, you had a wonderful stay and looking forward to seeing you again. Kind regards, Marichu
Reviewed: 24 August 2025 · Stayed in August 2025
Verified review