Reviews of Stone Gate Inn 4 stars
437 Laclie Street, L3V 4P7 Orillia, Canada

Loading
Guests also reviewed these properties:
Pärnu, Estonia
Scarborough, United Kingdom
Sao Paulo, Brazil
Melago, Italy
Kraków, Poland
Carbondale, United States
South Padre Island, United States
Foligno, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe suite was great, comfortable bed and plenty of room!! Location was perfect and quiet!
Mentioned to front.desk the only thing recommended was the cleaning of the bathroom exhaust vent, everyone always forgets and should always look up to see what others may see!
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe rooms were spotless and very comfortable. Breakfast was good. Staff were excellent.
No cream for coffee.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation, cleanliness, timely check in, almond milk was at the breakfast bar which I appreciated, staff were nice.
The door was very loud and needs some attention, no regular cream at the breakfast for my husband, lumpy pillow but beds were comfortable
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRoom layout great Jacuzzi in the room was wonderful
There were some things that could have been fixed up nicer ...sanding and painting would cover the repairs better
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff friendly and room clean
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff was nice.
The whole building needs to be renovated.
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewlarge room
breakfast little short on choices
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewMarvelous room. Luxurious surroundings.
Pool chilly. Front Desk unwilling to 'bend' even a little for us.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewbreakfast was pretty good, property was nice, room was clean and nice.
before checkout scheduled at 11am, on two separate occasions, a cleaning staff walked into my room. Once at 10:47am and another time at 10:53 am. A quick knock immediately followed by them fully walking into the room. No time to meet them at the door or yell out to them. This is completely unacceptable. Once would be weird, but twice is absurd. My partner and I were in the midst of changing and found it to be incredibly uncomfortable. I have stayed at many hotels around the world and never had this happen (and not twice in a row).
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewStar the manager was helpful. Breakfast was just okay.
We have stayed here years before and hotel was wonderful. This time seems dated and run down. Could definitely use a make over. Marks and holes in walls. Tv in living room didn’t work ( Atar manager came to room and couldn’t fix tv either) Panels to hot tub were falling off, exposing motor. Drapes were hanging off wall. On button on hot tub broken. In general room was run down and definitely needed a renovation.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat service & lovely room. Bed was super comfy & room was clean.
The pool was a lot smaller than expected.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewFriendly helpful staff Nice little pool/clean Close to waterfront and grocery store
I rented the room because it had a sofa bed as well as the main bed but when I opened up the sofa bed there was the worst old mattress and there was no bedding anywhere for it.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good, coffee was excellent! We loved our room for size and location in a quiet area, away from the elevator. While we didn't use the small indoor pool, it looked very inviting!
As I mentioned when checking out, there was a very loud noise coming from the ceiling vent in the bathroom which disturbed my sleep! Since we were on the top floor, I "think" that AC equipment on the roof may have been the source. If we return, we will request a room on a lower level!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff were lovely. Rm was a good size and kitchen was great with full fridge, stove microwave. Beds comfy
Noted room deficiencies- bathroom door was dirty, drywall patches on bathroom wall. Toilet rocked when sitting on it suggesting needs new seal. Carpet on the floor needs replacing, very dingy and both of us were sneezing once in the room. At first no coffee maker. I mentioned this to staff who were fantastic and brought a coffee maker. Unfortunately, when we went to use it in the morning it didn't work. Went out to morning meal to get coffee that was not good.
Dear Shannon, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia
Dear Shannon, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewar… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewComfortable room. Clean and the staff was friendly. AC was great in our room
Heat in the common areas. Would have enjoyed bacon or sausage with breakfast
Dear Bev, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia
Dear Bev, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBeautiful property, checkin was friendly and hospitable, management was great, and Michelle was amazing at breakfast.
There was a small issue with the toilet flushing properly, staff was helpful though and these things can happen.
Dear Bray, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia
Dear Bray, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewardin… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat, the food was good. Would be nicer to have a larger space for seating for breakfast. Room was clean. Nice and quiet couldn’t hear any other guests talking or closing doors, we really appreciated that compared to other hotels we’ve stayed in
Dear Michelle, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia
Dear Michelle, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewa… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood location in a quiet area of town. Convenient access to grocery store next door. Our room was clean and had everything that we needed. The bed was extremely comfortable. The little kitchenette area was useful and the in-room coffee was OK. The bathroom had a decent-sized counter space. Easy access to the Wifi. Complimentary breakfast was OK. Staff were very friendly. We would definitely stay here again!
The bathroom was large, but the location of the toilet paper holder was too close to the toilet, making it awkward to reach when needed. Hot water was somewhat slow to arrive when we used the shower and the sink.
Dear Laura, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia
Dear Laura, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewardi… Show more