7.8

Reviews of Stone Gate Inn 4 stars

437 Laclie Street, L3V 4P7 Orillia, Canada

  • Karen

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    The suite was great, comfortable bed and plenty of room!! Location was perfect and quiet!

    Mentioned to front.desk the only thing recommended was the cleaning of the bathroom exhaust vent, everyone always forgets and should always look up to see what others may see!

  • Jkidster

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
  • Larry

    Reviewed: 31 August 2025 · Stayed in June 2025

    Verified review
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  • Jonathan

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Kathleen

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The rooms were spotless and very comfortable. Breakfast was good. Staff were excellent.

    No cream for coffee.

  • Melissa

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location, cleanliness, timely check in, almond milk was at the breakfast bar which I appreciated, staff were nice.

    The door was very loud and needs some attention, no regular cream at the breakfast for my husband, lumpy pillow but beds were comfortable

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  • Karen

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Room layout great Jacuzzi in the room was wonderful

    There were some things that could have been fixed up nicer ...sanding and painting would cover the repairs better

  • Rick

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location

  • Penman

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Curtis

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Staff friendly and room clean

  • Wei

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The staff was nice.

    The whole building needs to be renovated.

  • Robert

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
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  • Larry

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    large room

    breakfast little short on choices

  • Selena

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Theresa

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    Marvelous room. Luxurious surroundings.

    Pool chilly. Front Desk unwilling to 'bend' even a little for us.

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  • Stephanie

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    breakfast was pretty good, property was nice, room was clean and nice.

    before checkout scheduled at 11am, on two separate occasions, a cleaning staff walked into my room. Once at 10:47am and another time at 10:53 am. A quick knock immediately followed by them fully walking into the room. No time to meet them at the door or yell out to them. This is completely unacceptable. Once would be weird, but twice is absurd. My partner and I were in the midst of changing and found it to be incredibly uncomfortable. I have stayed at many hotels around the world and never had this happen (and not twice in a row).

  • Lohnes

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Star the manager was helpful. Breakfast was just okay.

    We have stayed here years before and hotel was wonderful. This time seems dated and run down. Could definitely use a make over. Marks and holes in walls. Tv in living room didn’t work ( Atar manager came to room and couldn’t fix tv either) Panels to hot tub were falling off, exposing motor. Drapes were hanging off wall. On button on hot tub broken. In general room was run down and definitely needed a renovation.

  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Great service & lovely room. Bed was super comfy & room was clean.

    The pool was a lot smaller than expected.

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  • Nancy

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Friendly helpful staff Nice little pool/clean Close to waterfront and grocery store

    I rented the room because it had a sofa bed as well as the main bed but when I opened up the sofa bed there was the worst old mattress and there was no bedding anywhere for it.

  • Margaret

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was good, coffee was excellent! We loved our room for size and location in a quiet area, away from the elevator. While we didn't use the small indoor pool, it looked very inviting!

    As I mentioned when checking out, there was a very loud noise coming from the ceiling vent in the bathroom which disturbed my sleep! Since we were on the top floor, I "think" that AC equipment on the roof may have been the source. If we return, we will request a room on a lower level!

  • Shannon

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Staff were lovely. Rm was a good size and kitchen was great with full fridge, stove microwave. Beds comfy

    Noted room deficiencies- bathroom door was dirty, drywall patches on bathroom wall. Toilet rocked when sitting on it suggesting needs new seal. Carpet on the floor needs replacing, very dingy and both of us were sneezing once in the room. At first no coffee maker. I mentioned this to staff who were fantastic and brought a coffee maker. Unfortunately, when we went to use it in the morning it didn't work. Went out to morning meal to get coffee that was not good.

    Property response:

    Dear Shannon, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia

    Dear Shannon, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewar… Show more

    Stone Gate Inn
    12 August 2025
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  • Bev

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Comfortable room. Clean and the staff was friendly. AC was great in our room

    Heat in the common areas. Would have enjoyed bacon or sausage with breakfast

    Property response:

    Dear Bev, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia

    Dear Bev, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding… Show more

    Stone Gate Inn
    12 August 2025
  • Bray

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Beautiful property, checkin was friendly and hospitable, management was great, and Michelle was amazing at breakfast.

    There was a small issue with the toilet flushing properly, staff was helpful though and these things can happen.

    Property response:

    Dear Bray, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia

    Dear Bray, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewardin… Show more

    Stone Gate Inn
    12 August 2025
  • Michelle

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Great, the food was good. Would be nicer to have a larger space for seating for breakfast. Room was clean. Nice and quiet couldn’t hear any other guests talking or closing doors, we really appreciated that compared to other hotels we’ve stayed in

    Property response:

    Dear Michelle, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia

    Dear Michelle, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewa… Show more

    Stone Gate Inn
    12 August 2025
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  • Laura

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Good location in a quiet area of town. Convenient access to grocery store next door. Our room was clean and had everything that we needed. The bed was extremely comfortable. The little kitchenette area was useful and the in-room coffee was OK. The bathroom had a decent-sized counter space. Easy access to the Wifi. Complimentary breakfast was OK. Staff were very friendly. We would definitely stay here again!

    The bathroom was large, but the location of the toilet paper holder was too close to the toilet, making it awkward to reach when needed. Hot water was somewhat slow to arrive when we used the shower and the sink.

    Property response:

    Dear Laura, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewarding to know that our efforts to provide exceptional service and comfort have met your expectations. Your kind words are truly appreciated. We look forward to welcoming you back to Stone Gate Inn on your next visit to Orillia. If there’s anything specific, you’d like to request for your next stay, please don’t hesitate to let us know. Thank you once again for your review and for choosing Stone Gate Inn! Warm regards, Atthar Mansuri General Manager Stone Gate Inn, Orillia

    Dear Laura, Thank you so much for taking the time to share your positive experience at Stone Gate Inn! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your visit memorable. It’s always rewardi… Show more

    Stone Gate Inn
    12 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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