Reviews of The Sunset Hotel West End, Sonder by Marriott Bonvoy 3 stars
1111 Burnaby Street, West End, V6E 1P4 Vancouver, Canada

Loading
Guests also reviewed these properties:
Salerno, Italy
Hindeloopen, Netherlands
Milford Center, United States
Rīga, Latvia
Wismar, Germany
Como, Italy
Dreieich, Germany
Florence, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewGreat value for money, bed very comfortable, room clean
The view from the room wasn’t great
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is good. parking onsite was a must for us. Nice spacious apartment that you can tell has been recently renovated.
Unfortunately it was not cleaned well. There was a buildup of hair in the corner of the bathroom as well as several stray dark hairs in the shower and the sink. We also found a few staples on the carpet in the living room which suggests it wasn’t vacuumed well. The air con being behind a curtain was a problem too as you either lost the cool air or you had to let light in.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation is good .
We have stayed a few times now . This time small double bed was not great due to size of the bed. . No plug in kitchen Balcony tidy but the roof space just over from the balcony is always dirty with rubbish … We feel accomodation is pretty average
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewSelf contained. On the quieter side of Vancouver, near beaches and out of city hustle and noise. Prioritised our check in to earlier to due our early morning arrival.
Air conditioning extremely loud, turned off. Was summer and a little hot in room a fan would’ve been sufficient.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat área, awesome staff, comfortable place.
The air conditioner located close to the kitchen wasn't set up properly causing hot air coming inside.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe location was good for us to enjoy the weekend of festivities. We used the laundry machines.
No staff on-site most hours. If you wanted maid service it was $60 plus $3 tax. Still having trouble with unexplained charges to my credit card. Only one comfortable chair. Room on second floor looking at the garbage dumpsters. Tiny bathroom. Lousy, soft bed. We had stayed at the Sunset over many years but we will not again after it has become part of Sonder.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewClose to area we wanted to use.
Recycling not only ell organised and food waste had to be kept in kitchen bin for 6 days.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReally enjoy the neighborhood, only 1 alley away the Davie St. main area but surprisingly it’s a very neighborhood. Big spacious room with proper amenities.
Room bit dark and outdated but still considerably fine.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect! Near enough to the bustle of the city, great cafes, stores and shopping nearby, and public transportation (direct bus to skytrain to the airport). At night, it was quiet and felt like a calm residential area, the kitchen was fully equipped. As a family of four, it was ideal as it was big enough to give everyone a little place of their own. There is a balcony that may be daunting for those with younger children, but the door latch was reasonably secure, and an elevator was available to aid with tired feet at the end of the day.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewחוסר לחץ מים במקלחת , אפשר Take a shower
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat location, large room with kitchenette, dining table & balcony. Guest laundry provided. Had everything you could want. New & clean
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewEasy to get into, central, bed was comfortable and the coffee decent.
bathroom was in rough shape. ceiling fan didn’t work, gross stain in the tub, flickering bathroom lights. our fitted sheets had a bad stain on one side, the AC unit was extremely loud and the “fitness center” was a tiny room with very few options.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewBed was so comfortable!
The fact that Sonder has taken money out of my account and I have no idea why ?!!!!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation
Facilities are old
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewLocation. Space in unit. Balcony.
No washing machine
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewHotel was one I'd stayed in before it changed hands. The room was perfectly sized, clean and quiet. No real view beyond the carpark behind the building but that was to be expected. Hotel was well placed next to Davie Street for easy access to food and bars. Enjoyable hotel.
Despite being a Marriot member because I had used booking.com to book I couldn't get any points for my stay. One of the reasons I booked the hotel.