WIFI signal doesn't work in the rooms but if you came to be a part of nature you can always use the wifi in the main hall A little bit of piping noise during the night from the neighbors

Great location and wonderful staff The onsite restaurant is excellent Walking distance from the falls

Stayed in August 2025

We stayed there on our anniversary. We were treated to champagne, chocolates and a lovely hand-signed card in our room. At dinner, we received free dessert. The staff went over and above to make our anniversary memorable!

Stayed in August 2025

Quiet. Near the falls. Nice restaurant

Stayed in August 2025

Nothing

Staying in a national park is pretty special so location is unparalleled. I enjoyed the rustic look of the lodge and it was clean with comfy beds. I asked for a microwave & staff had one waiting in room. The table with chairs was nice better than sitting on a bed! The staff here is what really shines. I had a positive interaction with front desk - had a small issue and they provided solution without me even asking. I was really appreciative. I also witnessed a customer in the breakfast area calmed down by staff who again went way above and beyond to make it right for this lady. Lady was a Vegan having a meltdown trying to determine what was vegan or not. Put on a show for all of us eating our breakfast. Note that she came across quite entitled and attention seeking.. but the staff handled her "performance" with grace and aplomb & lady was pleased. Staying here was a nice way to break up the Icefields Parkway drive to really allow us time to enjoy all the sights. The included breakfast was very good - a step above the usual hotel fare. I liked the plain yogurt with mixed berries & a really good granola to go on top. My Mom had her dog and there was plenty of grassy areas - also with nice chairs scattered around. Lots to like about our stay as we felt relaxed and happy being in the middle of the Rockies.

Stayed in August 2025

Breakfast was very tired and limited. Temperature control in room was poor and we were too hot Overpriced for what it is

Great location . An easy walk to the falls. Spacious room Restaurant staff were really helpful and prepared a vegan breakfast for my daughter

Stayed in August 2025

No laundromat

Great location. Calm and quiet stay

Stayed in August 2025

No air conditioning and smaller than average beds.

The location, staff, outdoor areas, and breakfast.

Stayed in August 2025

Shower was poor. No stopper for bathtub.

Nice room. Staff was polite. It was incredible helpful that they had restaurant at the hotel. Food was definitely expensive but just nice to have that option at the hotel

Stayed in August 2025

The giftshop overprices compare with other locations

Breakfast, cleanliness, location

Stayed in August 2025

Beds were double size so small for 2 larger adults. Expensive rooms for what you get, but somewhat expected for the area. Value good be better though. Could use more outlets for charging devices.

Located very close to Sunwapta falls and about 40 mins to Jasper. Rooms have a cabin feel, so dated but roomy. Rooms close to parking spot. Staff was very friendly. Highlight was the adjacent restaurant. Food was pricey but amazing. The bison burger and meatball spaghetti are highly recommended.

Stayed in August 2025

Services

Good Place,

Stayed in August 2025

There is nothing that I did not like. It was simply wonderful.

Amazing location. It is right on the highway. Very close to the falls. Yet secluded and very peaceful. You will love it if you like staying close to nature. They server complimentary breakfast as well. The staff is very friendly.

Stayed in August 2025

Logically, expensive as all the accommodations in the icefields parkway.

Handy, close to the road, one of the few hotels in the icefields parkway.

Stayed in August 2025

Busier than I expected, due to tourists and busses stopping by. I expected a quite lodge

Food was exceptional, credit goes to chefs

Stayed in August 2025

wifi is not good . hope the wifi will be better next time.

stuff is so nice and location is good. room is comfortable.

Stayed in August 2025

The bathroom should update 😊

The entire is updated and the bedding is comfortable. The breakfast is delicious 😋

Stayed in August 2025

No wifi, no movil data

The location

Stayed in August 2025

Rather oldfashioned motel-style rooms, not so cozy, very thin walls. Quite expensive for the level of the room.

Location was very good, staff very friendly, breakfast was ok and convenient. Restaurant food and staff was good. Parking in front of the door convenient.

Stayed in August 2025

Fantastic location, great rooms and food was pretty decent. Lack of free wifi and there's no cell service there. I don't believe I was offered the option to pay for wifi like this survey suggested. All in all, I enjoyed my stay.

Stayed in July 2025

No value for money

Very friendly and helpful staff

Stayed in August 2025

Dinner service

The surroundings

Stayed in July 2025

Price of food was a little high

Location and view.

Stayed in July 2025

Super expensive, accommodation was more than 3 x the price of the cabins NE of Jasper but only a little nicer, and the WiFi was poor.

The room was comfortable, and the bed linen was really good quality, we had a fridge and a nice porch to sit out on. Great location. Great breakfast.

Stayed in July 2025

There was absolutely no sound separation between the 4 rooms in our section. The buildings were old with limited options for air flow, no view, and no roof over the deck. The wifi was terrible (effectively didn’t work) therefore the TV didn’t work (so why was it even there?). Overpriced!

The room was nice and clean. The staff were very helpful. The food was good.

Stayed in July 2025