Reviews of Comfort Inn & Suites 2 stars
26574 Gloucester Way, V4W 4A8 Langley, Canada

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom for my high support needs son to run around and kick a ball. Staff were very kind. Pool,hot tub, and deck were where we spent a lot of our time
Breakfast could be better and maybe switch up the proteins sometimes
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe loved water slides, we liked friendly staff
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRoom was very clean and spacious, comfortable bed as well.
The pool was closed at 9 pm which was very early compared to other hotels, it was a disappointment for sure. And breakfast was over by 9 am which again is very early in comparison to others.
Sorry, our pool and breakfast time did not meet your expectations. The info has been passed on to the management and will be reviewed. Thank you, we hope to see you again.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt was not difficult to find, and the lobby was clean & welcoming. The bed was comfortable but the pillows were not great.
We found a pair of dirty, used panties on the floor between the bed & the nightstand in our room. Another thing that was irritating was the coffee maker placed on a special shelf, with no electrical outlet anywhere nearby. Also, in the bathroom under the counter, there was a poorly placed piece of drywall, just placed in front of a hole where it appeared that some work had been done, leaving an easy access point for rodents. Also, on our last day, as we were packing to leave, we found what appeared to be a dried piece of rodent feces in our bed, but since we couldn’t be sure, we didn’t mention it. Also, at the waffle station in the breakfast bar, there was no butter, or even margarine available for the waffles, and the syrup container seemed to be rigged so that no more than two pumps of syrup could be dispensed. This was annoying, especially when there was no butter! It resulted in a very dry waffle. I would like to say though, that the staff was friendly and helpful, and very apologetic about the underwear situation.
Sorry, we did not meet your expectations. All the info you have said is going to be reviewed and taken into consideration. Also, note to you, if you come back again, the butter is in the mini fridge with the yogurt. Sorry that you did not find it when you were here.
Sorry, we did not meet your expectations. All the info you have said is going to be reviewed and taken into consideration. Also, note to you, if you come back again, the butter is in the mini fridge with the yogurt. Sorry that you did not f… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff were not very polite. Facility was not very clean. They were doing me a favour by being there the rate was not cheap. In addition I asked for an early check in. I phoned x2 was told it was not a problem. Upon arrival I was told no. I was also told it was an additional $50. That was the first time I was told that.
Sorry you were not given the proper information re early check-in, but if you did not call the hotel directly, the toll-free line will always say yes and no have the proper information.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewIt was close to where we wanted to be
It’s the details, eg I didn’t expect linen changed every day the bed clothes were just roughly pulled over the bed, when we got back in the evening the room didn’t feel fresh
Sorry, we did not meet your expectations and will try our best to get it better for your next stay
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGood...variety
Thank you for your review. We hope to see you next time
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewParking lot had lots of room to park
Nothing
Thank you for your review. We hope to see you on your next stay.
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was really good
Didn’t like the super mini fridge that was on the floor
Thank you for your review. We hope to see you on your next stay and will take what you said to that managers for review.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewNice pool, water slide, parking, very clean room, nice breakfast, friendly front desk staff.
Dining area for breakfast a little small but acceptable. Television in the room had a dim and low resolution picture.
Dear Noel, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Front desk
Dear Noel, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use … Show more
Reviewed: 17 July 2025 · Stayed in May 2025
Verified reviewGreat location when you’re too late to catch a ferry. Dogs welcome.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewPoor breakfast
One staff member very helpful just o.k. would go back because of location and better price than others
Reviewed: 16 July 2025 · Stayed in July 2025
Verified review