Reviews of Super 8 by Wyndham Lethbridge 3 stars

Dear Arteaga, Thank you for taking the time to share your feedback regarding your recent stay with us at Super 8 Lethbridge. We're thrilled to hear you found our staff to be excellent and that you enjoyed the location and the spacious bedroom. Regarding your comments on breakfast, we appreciate your suggestion. We want to assure you that our breakfast offerings are in line with Wyndham standards for Super 8, which are designed to provide a balanced and enjoyable start to the day. We continually review feedback like yours to ensure we’re meeting guest expectations, and we will certainly consider adding more protein options in the future. We look forward to welcoming you again soon!

Dear Arteaga, Thank you for taking the time to share your feedback regarding your recent stay with us at Super 8 Lethbridge. We're thrilled to hear you found our staff to be excellent and that you enjoyed the location and the spacious … Show more

Dear Charlotte, Thank you for sharing your feedback with us. I’m truly sorry to hear that your stay at our Super 8 Lethbridge location did not meet your expectations. Regarding your early check-in request, I’d like to clarify that early check-ins are always subject to availability on the day of arrival. While we do our best to accommodate such requests, if the hotel is fully booked the previous night, we need time to prepare and clean the rooms properly. In your case, our front desk team did accommodate your request for an early check-in, even though the interaction involved multiple instances of verbal aggression. Our staff remained committed to assisting you, and we appreciate their efforts in handling the situation professionally. As for our breakfast offerings, we follow Wyndham standards for Super 8 economy-branded hotels, which include a continental breakfast selection. We understand this may not have met your expectations and appreciate your honest feedback. We are also sorry to hear about the smell and the carpet condition in your room. Cleanliness and comfort are top priorities for us, and we will address these concerns with our housekeeping team right away. Thank you. N.Dimaporo

Dear Charlotte, Thank you for sharing your feedback with us. I’m truly sorry to hear that your stay at our Super 8 Lethbridge location did not meet your expectations. Regarding your early check-in request, I’d like to clarify that early c… Show more

Dear Tammy, Thank you so much for your kind words and for taking the time to share your feedback with us. We’re thrilled to hear that you had a pleasant experience with our staff and that you enjoyed both the room and breakfast during your stay. We do, however, appreciate your mention of the steep and narrow steps to the second floor. We understand that this could pose a challenge, especially for guests with limited mobility or heavy luggage. Your feedback is invaluable, and we will look into potential ways to improve accessibility and provide a more comfortable experience for all of our guests. Once again, thank you for your input, and we hope to welcome you back to Super 8 Lethbridge in the future!

Dear Tammy, Thank you so much for your kind words and for taking the time to share your feedback with us. We’re thrilled to hear that you had a pleasant experience with our staff and that you enjoyed both the room and breakfast during your… Show more

Dear Guest, Thank you so much for your fantastic feedback! We’re so pleased to hear that you enjoyed your stay with us and found the staff, cleanliness, and comfort to your liking. We’re also glad the Wi-Fi and beds met your needs, and that you felt you got great value for your money. We appreciate your suggestion regarding adding hair conditioner and lotion to the rooms. We’ll definitely take that into consideration as we continuously look for ways to improve our guests' experience. We hope to welcome you back soon for another great stay!

Dear Guest, Thank you so much for your fantastic feedback! We’re so pleased to hear that you enjoyed your stay with us and found the staff, cleanliness, and comfort to your liking. We’re also glad the Wi-Fi and beds met your needs, and tha… Show more

Dear Leslie, Thank you for sharing your feedback with us. We appreciate your comments and are sorry to hear that your experience didn’t fully meet your expectations. We understand that the lack of an elevator and the steep stairs can be challenging, especially with luggage, and we apologize for any inconvenience this caused. Your feedback is important, and we’ll certainly take it into account as we continue to improve the guest experience. We’re also sorry to hear about the carpet not meeting your standards. Cleanliness is a top priority for us, and we will address the concerns you mentioned to ensure that future guests have a more comfortable stay. Thank you again for your review, and we hope to have the opportunity to serve you better in the future.

Dear Leslie, Thank you for sharing your feedback with us. We appreciate your comments and are sorry to hear that your experience didn’t fully meet your expectations. We understand that the lack of an elevator and the steep stairs can be c… Show more

Dear Bradley, Thank you for your feedback. We always strive to provide excellent service, and I’m truly sorry that your experience with us was not a positive one. However, I’d like to clarify that your reservation was unfortunately canceled when there was a breakdown in communication and when you became verbally abusive and rude to our staff while confirming your reservation. We expect all guests to treat our staff with respect, as they work hard to ensure a pleasant experience for everyone. We do apologize if there were any misunderstandings or frustrations, but we take the well-being and safety of our team seriously and maintain a zero-tolerance policy for aggressive or disrespectful behavior. We appreciate your input, and I do hope you’ll consider staying with us again in the future under more positive circumstances.

Dear Bradley, Thank you for your feedback. We always strive to provide excellent service, and I’m truly sorry that your experience with us was not a positive one. However, I’d like to clarify that your reservation was unfortunately cancel… Show more

Dear Day, Thank you for your kind review! We're so happy to hear that everything met your expectations and that you enjoyed your stay once again. It’s always a pleasure to welcome back returning guests, and we’re thrilled to know you’ll be coming back in the future. We look forward to seeing you again soon!

Dear Day, Thank you for your kind review! We're so happy to hear that everything met your expectations and that you enjoyed your stay once again. It’s always a pleasure to welcome back returning guests, and we’re thrilled to know you’l… Show more

Dear Paul, Thank you for your wonderful review and for staying with us at Super 8 Lethbridge! We’re thrilled to hear you enjoyed your visit and appreciated the service, cleanliness, and comfort of your stay. Your kind words mean a lot to our team, and we hope to welcome you back again soon! Warm regards, The Super 8 Lethbridge Team

Dear Paul, Thank you for your wonderful review and for staying with us at Super 8 Lethbridge! We’re thrilled to hear you enjoyed your visit and appreciated the service, cleanliness, and comfort of your stay. Your kind words mean a lot to … Show more

Dear Marcel, Thank you for taking the time to share your feedback following your recent stay with us at Super 8 Lethbridge. We truly appreciate your kind words about our staff and the cleanliness of your room — our team works hard to provide a warm and welcoming experience for all our guests. We’re very sorry to hear that the bed, pillows, and air conditioning did not meet your expectations. Your comfort is extremely important to us, and we regret that these issues affected your overall stay. Please know that we are actively reviewing our in-room amenities, including bedding and temperature control, and your comments will help guide our improvements moving forward. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and restful stay. Warm regards, The Super 8 Lethbridge Team

Dear Marcel, Thank you for taking the time to share your feedback following your recent stay with us at Super 8 Lethbridge. We truly appreciate your kind words about our staff and the cleanliness of your room — our team works hard to provi… Show more

Dear Breanne, Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your honest comments and are glad to hear that our friendly staff and convenient location helped make your stay work for your needs. We’re sorry to hear that certain aspects of your visit didn’t meet your expectations. Your feedback regarding the condition of the beds and the narrow staircases is important to us. We are currently reviewing room furnishings and infrastructure, and feedback like yours helps us prioritize what needs the most attention. Our goal is always to provide a comfortable and restful experience, and we're sorry we fell short in that regard during your stay. Regarding the continental breakfast, we do follow Wyndham’s brand standards for Super 8, which typically includes a selection of items such as baked goods, cereal, yogurt, fruit, and coffee or juice. That said, we’re always open to ideas and continue to look for ways to improve and enhance our offerings. We genuinely appreciate your thoughts and will take them into consideration as we evaluate future additions. Thank you again for your stay and your constructive feedback. We hope you’ll consider giving us another chance in the future to provide you with a more comfortable and enjoyable experience. Warm regards, Team Super 8

Dear Breanne, Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your honest comments and are glad to hear that our friendly staff and convenient location helped make your stay work… Show more