Reviews of Canvas Moncton, Tapestry Collection By Hilton 4 stars
55 Queen Street, NB E1C 1K2 Moncton, Canada
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewBreakfast was excellent, but it wasn't clear when I reserved whether it would be included in price.
There was confusion with my original reservation but staff was excellent on the phone getting it cleared up. The staff members upon arrival however, were cold/ stand off-ish, just this side of dismissive/' rude.
Dear Simonds, Thank you for sharing your experience with us. We're so pleased to hear that you enjoyed the breakfast and that our phone staff were able to resolve your reservation issue efficiently. Your kind words about their service mean a lot. We’re truly sorry that your arrival experience didn’t reflect the warmth and hospitality we aim to provide. Your feedback about the front desk team is taken seriously, and we’ll be addressing this internally to ensure every guest feels genuinely welcomed. We also appreciate your note about the breakfast pricing clarity. We’re working to make this information more transparent during the booking process so future guests can feel confident in what’s included. We hope to have the opportunity to welcome you back and provide the seamless, friendly experience you deserve.
Dear Simonds, Thank you for sharing your experience with us. We're so pleased to hear that you enjoyed the breakfast and that our phone staff were able to resolve your reservation issue efficiently. Your kind words about their service m… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewComfortable beds, great location near Main Street, friendly staff and great creative designs in the whole hotel. Overall, amazing experience staying in that hotel !
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewQuiet room with very comfortable bed.
The 2 charging station for the electric car are operated by a third party and did not function the second night. We didnt appreciate all the taxes and fees associated with our stay. eg a tourism levy which is again taxed with HST.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewThe interior of each room!
Nothing
Thank you so much for your wonderful review! 🌟We're absolutely thrilled to hear that everything was perfect during your stay. It was a genuine pleasure hosting you, and we're so glad you enjoyed every moment. You're welcome back anytime, looking forward to your next visit!
Thank you so much for your wonderful review! 🌟We're absolutely thrilled to hear that everything was perfect during your stay. It was a genuine pleasure hosting you, and we're so glad you enjoyed every moment. You're welcome back… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewSeafood chowder - delicious in restaurant of hotel
No brush in the toilet.
Thank you for sharing your experience with us. We're glad you enjoyed the seafood chowder in our restaurant—it’s a guest favorite, and we’re thrilled it hit the mark for you! We appreciate your candid feedback regarding the bathroom amenities. Your comment about the toilet brush has been noted, and we’ll review this with our housekeeping team to ensure we’re meeting our guests’ expectations. While we understand your stay was based on availability and pricing, we hope we offered a comfortable and welcoming environment nonetheless. If you choose to stay with us again, we’d love the opportunity to make your visit even more enjoyable.
Thank you for sharing your experience with us. We're glad you enjoyed the seafood chowder in our restaurant—it’s a guest favorite, and we’re thrilled it hit the mark for you! We appreciate your candid feedback regarding the bathroom am… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation was central close walking distance to downtown
Noisy since we were close to the street and could hear every car going by.
Thank you for taking the time to leave your review. We're glad you enjoyed our central location and found it convenient for exploring the city center. We're sorry to hear that street noise affected your stay. While our location in the heart of the city means we're close to the hustle and bustle of the city, we understand the importance of a peaceful night's sleep. We're currently exploring ways to improve soundproofing and provide quieter room options for your future stays. We truly appreciate your opinion, as it helps us improve our services and the way we serve our guests. We hope you'll consider giving us another chance in the future.
Thank you for taking the time to leave your review. We're glad you enjoyed our central location and found it convenient for exploring the city center. We're sorry to hear that street noise affected your stay. While our location in … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewthe room was so beautiful and cozy
the parking was like playing tetris
Dear Lapointe Thank you so much for your wonderful rating and kind words about the room — we're thrilled to hear you found it beautiful and cozy! As for the parking, we appreciate your feedback. We understand it can be a bit snug at times, and we're always working on ways to make the experience smoother. We truly enjoyed having you with us and hope to welcome you back soon — hopefully with a perfectly placed parking spot waiting! Best Regards Canvas Hotel
Dear Lapointe Thank you so much for your wonderful rating and kind words about the room — we're thrilled to hear you found it beautiful and cozy! As for the parking, we appreciate your feedback. We understand it can be a bit snug at ti… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewAbsolutely beautiful decor, short simple drive to all major locations, super friendly staff, excellent food and quiet, clean, comfortable, spacious room. My new favorite!
Dear Francis, Thank you for your amazing review! We're delighted to hear that you enjoyed our décor, convenient location, friendly team, delicious food, and the comfort of your spacious room. Your kind words truly mean a lot to us. It's an honor to be your new favorite, and we look forward to welcoming you back again soon. Best Regards, Canvas Moncton Hotel
Dear Francis, Thank you for your amazing review! We're delighted to hear that you enjoyed our décor, convenient location, friendly team, delicious food, and the comfort of your spacious room. Your kind words truly mean a lot to us. It&… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation
Parking
Thank you for sharing your experience—we truly appreciate your honest feedback. We're glad you chose to stay with us, though we’re sorry to hear that parking and overall value didn’t meet your expectations. We understand how important these aspects are, and we’re continually reviewing both our amenities and pricing to ensure guests feel they receive great service at a fair rate. Your comments are incredibly helpful as we work to improve every part of the guest experience. We’d love the opportunity to welcome you back and provide a stay that better reflects your expectations. Warm regards,
Thank you for sharing your experience—we truly appreciate your honest feedback. We're glad you chose to stay with us, though we’re sorry to hear that parking and overall value didn’t meet your expectations. We understand how important t… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewI like the modern look and decor. I'm tired of beige hotel rooms. The room was clean, spacious with a great bathroom.
Thank you for your wonderful feedback! We're so glad you enjoyed the modern look and décor of our hotel. And we definitely agree, it's time to move beyond beige! It's great to hear that your room was clean, spacious, and that the bathroom stood out as well. We hope to welcome you back for another stylish and comfortable stay!
Thank you for your wonderful feedback! We're so glad you enjoyed the modern look and décor of our hotel. And we definitely agree, it's time to move beyond beige! It's great to hear that your room was clean, spacious, and that th… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewNew, walking distance to Main St., spacious room, great shower & helpful staff.
Thanks so much for your lovely review! We're thrilled to hear you enjoyed our convenient location, roomy accommodations, refreshing shower, and friendly team. It’s great to know we hit the mark during your stay—we’d love to welcome you back anytime!
Thanks so much for your lovely review! We're thrilled to hear you enjoyed our convenient location, roomy accommodations, refreshing shower, and friendly team. It’s great to know we hit the mark during your stay—we’d love to welcome you … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewEverything
Location
Thanks so much for your lovely review! We're thrilled to hear you enjoyed our convenient location, roomy accommodations, refreshing shower, and friendly team. It’s great to know we hit the mark during your stay—we’d love to welcome you back anytime!
Thanks so much for your lovely review! We're thrilled to hear you enjoyed our convenient location, roomy accommodations, refreshing shower, and friendly team. It’s great to know we hit the mark during your stay—we’d love to welcome you … Show more