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  5. Reviews of River Rock Casino Hotel

Reviews of River Rock Casino Hotel 4 stars

8888 River Road, V6X 3P8 Richmond, Canada

#10 of 26 hotels in Richmond

Guests' Choice

Review score

Based on 1581 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 3 nights
    • Submitted via mobile

    Pricey. Casino doesn't offer free alcohol while gambling.

    Room was great, beds were comfy. Nice bathroom.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 1 night

    Location is great. We are transiting from YVR to Victoria. It is a perfect connecting spot with Skytrain station and bus terminal to the Ferries there. There's an authentic Cantonese restaurant just beside the hotel. And one can always find something to eat in the Casino's food court till 3am if they arrive via a late flight.

    Stayed in July 2025

  • Reviewed: 16 August 2025

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 2 nights
    • Submitted via mobile

    Food options poor

    Location next to skytrain

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Easy acces to city - comfortable stay
    • Leisure trip
    • Group
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 2 nights
    • Submitted via mobile

    Room was comfortable but a little small for 3 adults. Close to airport and sky train station right at the door was great.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    7.0
    Average and need to check reviews
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite (Casino Tower)
    • Stayed 1 night

    The staff is unfriendly and appears to be from a regimented or government service office. Not sure they were annoyed by our presence. There's no view from the room, which is a bit disappointing.

    The transportation is closer, and the train to the airport is very close. The room was very good and spacious. Toilets were good. Liked the coffee.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 2 nights
    • Submitted via mobile

    Location was a little outside of things. Minimal food options on site

    Room were great size, great in room coffee, very clean

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Not close enough to the elevator

    Everything was good

    Stayed in July 2025

  • Reviewed: 31 July 2025

    7.0
    Great stay great gambling felt as though the staff didn’t care because of us having a family I always gamble heavily whe
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 3 nights
    • Submitted via mobile

    We asked about room upgrades seem like we got blowed off when the person ahead of us got one… probably because of us having kids. I asked for help with something for my daughter for her birthday and had no help.

    Great for kids and adults I almost always make good money at the river rock!

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Was upgraded which appreciated for my daughter’s birthday.
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds. Very easy to get downtown on the skytrain.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 2 nights
    • Submitted via mobile

    I wish that the buffet was open more..I stay at riverrock alot throughout the year..wish there was also more deals for regular customers

    I like the fact that everything is right there.

    Stayed in April 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Free upgrade, nice staff

    Stayed in June 2025

  • Reviewed: 11 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Marina View Suite (Casino Tower)
    • Stayed 1 night
    • Submitted via mobile

    There was no events or entertainment. The food at the Casino was deplorable and pricey

    The room was very comfortable.

    Stayed in May 2025

  • Reviewed: 6 July 2025

    7.0
    We loved this hotel and everything it has to offer. Summer time rates are extremely high as is every other hotel in Vanc
    • Family with young children
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Staff is extremely helpful and accommodating and friendly as heck, which is so nice. Location is convenient to the Skytrain to get anywhere needed and also one of the quieter spots I’ve found for a Vancouver hotel as long as you don’t mind the plane traffic above which we actually loved

    Stayed in July 2025

  • Reviewed: 26 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room, nice upgrade given to us. Very quiet considering proximity to airport Very handy for canada line to airport and cruise terminal. Breakfast was very good

    Stayed in June 2025

  • Reviewed: 18 June 2025

    7.0
    Booked room with separate hideabed for kids which was very uncomfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite (Casino Tower)
    • Stayed 1 night
    • Submitted via mobile

    Hideabed very uncomfortable

    Left early before anything open

    Stayed in June 2025

  • Reviewed: 18 June 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • King Room (Hotel Tower)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely suite, very clean, comfortable bed.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Great location for the airport
    • Leisure trip
    • Couple
    • King Room (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Lack of good food options. We tried to get into Gordon Ramseys, but were told we needed to make a reservation..apparently they dont take walk ins and it wasnt even full. I didn't want to commit to a time because though I had arrived from Montreal around 5pm, my husband wasn't getting in from another part of the country until after 8pm and I wasn't sure how tired he would be. However they told me earlier they would be open till about 10.30pm so I thought if we got there by 9pm at the earliest we would have time to eat something ..and we weren't planning on a big 3 course meal..something light and fairly quick was our thought! Very disappointed as we don't have a Gordon Ramsey Restaurant in NZ would have been an exceptional finale to the end of a long trip away from home. The only other options were Chinese pizza and burgers all of were closed ( except Chinese)by the time we had had, only one drink at the only bar that appeared available in the casino ( of which we were not interested) . The other restaurant was closed also. Very disappointing for such a large resort.

    Great location for the airport. Easy to get to and from the airport on the skytrain.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Nice and comfortable
    • Leisure trip
    • Couple
    • King Room (Hotel Tower)
    • Stayed 1 night

    N.A.

    Location very good

    Stayed in June 2025

  • Reviewed: 9 June 2025

    9.0
    We were very happy to come back to River Rock Casino Resort after being away for four days touring, it was like coming h
    • Leisure trip
    • Couple
    • One-Bedroom Suite (Casino Tower)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I didn’t like

    Very easy to get around and staff very helpful

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Wonderful stay …thanks for the upgrade
    • Leisure trip
    • Couple
    • King Room (Hotel Tower)
    • Stayed 2 nights
    • Submitted via mobile

    Broken elevator

    Upgraded to penthouse ..free parking

    Stayed in May 2025

  • Reviewed: 2 June 2025

    8.0
    A good hotel in a convenient location.
    • Business trip
    • Solo traveller
    • King Room (Hotel Tower)
    • Stayed 1 night

    nothing really

    Room was very large and comfortable and the restaurant was excellent

    Stayed in May 2025

  • Reviewed: 1 June 2025

    9.0
    Loved the place
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 1 night

    We booked this hotel because it was close to the airport for convenience but were very pleasantly surprised at how nice and large it was. The room was very nice with two large beds, and a bonus for me the pillows were soft. If you into casino's there is a nice one across the walkway, with a food court.

    Stayed in May 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included, and it was fairly expensive

    Nice property close to the skytrain so it is convenient if you don’t have lots of luggage

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    Great location, facilities and room
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds (Hotel Tower)
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about, everything was great.

    The hotel was accessible from the train station and 3 stops from the International airport which was great for us. At the end of the street was the Richmond Night Markets which were great to visit and across the road (and accessible from the hotel) is the Rock River Casino Resort with some great eateries. The room was massive and beds/pillows super comfy. Staff were great and we even got an early check in, hours before the normal time.

    Stayed in May 2025

Showing 1 – 25

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