Reviews of The Grand Hotel Nanaimo 3 stars
4898 Rutherford Road, V9T 4Z4 Nanaimo, Canada
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff. Very charming old-style classy feel. And a great restaurant right on site!
Closest parking was frequently full.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation was fine
Room was very dated, nothing grand about it for the amount paid, floor very bumpy/ carpet gross/ beds super old and very soft
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewDated but charming and clean. Wonderful staff
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClean and cozy my kids love the room. Great location to catch the early ferry back to Vancouver..
None...
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI loved it all. Very deceiving exterior. Entrance grand ambience is incredible. Somewhat of a through back to a '30s style grand hotel. Hence the name 'Grand'.
N/A
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewthe Staff are very friendly specially francine. it’s close to all the amenities and hway. The area is very quiet.
they have no breakfast. And the fridge is making a lot of noises that i have to get up 2x just to open it up and close again. And the food is kinda more expensive in that restaurant.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNo breakfast porovided
N/A
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in May 2025
Verified reviewThe vibe is awesome, the staff friendly and welcoming. The rooms could use an update to make this a solid 5 star hotel. Rooms are spacious and the balcony is a huge bonus.
The outdated look of the rooms, tired furniture and inefficient use of space.
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location for our needs. Nice rooms.
The beds were unusually soft.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewold school type of hotel, pretty nice to see a different atmosphere. Food awesome and service.
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewbreakfest not available
we couldn't get breakfast
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation. Beds were comfortable.
Dismissive front desk fellow when issues were brought up. Noisy room right on main road and close to main Hwy. Jet tub inoperable. Dirty ice cube tray and coffee cup. Found a live bug in between pillows and a dead bug when I pulled down the sheets. Loud corridors. Could hear people talking and screaming at kids when walking past. Meals expensive and just average. No bottled water in rooms.