901 Hidden Ridge Way Box 1070, T1L 1H8 Banff, Canada
#25 of 39 hotels in Banff
Guests' ChoiceBased on 1542 hotel reviews
7.8Cleanliness
7.9
Comfort
7.8
Location
8.6
Facilities
7.8
Staff
8.8
Value for money
7.2
Free WiFi
8.1
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End of dialog contentReviewed: 27 August 2025
Maria
ItalyApartment for 6 people with 2 bathrooms but only 1 shower
The Pool, the barbecue and the location
Stayed in August 2025
Reviewed: 24 August 2025
Richard
Brunei DarussalamThe whole room could use a real, deep clean. There were cobwebs in the bedroom and the edges of the carpet needed a vacuum.
Great location and lots of room for our family of five. The beds were very comfortable and the shower amenities from Rocky Mountain Soap were very nice.
Stayed in August 2025
Reviewed: 23 August 2025
Hannah
United KingdomPricey for what it was but the whole of Banff is disproportionately expensive compared to many other west Canada destinations.
In general, a good place to stay with reasonable amenities.
Stayed in August 2025
Reviewed: 23 August 2025
Gino
United StatesFelt dated and in need of remodeling. Everything worked, but for the price, we thought it would be a bit nicer. To be clear - nothing was wrong with the apartment. It’s just well worn and in need of updating.
Great location. Very quiet. Plenty of space and well laid out. well-equipped kitchen/dining room.
Stayed in August 2025
Reviewed: 22 August 2025
Lisa
CanadaNeeds to be renovated.
Amazing location and view and a fantastic pool!
Stayed in August 2025
Reviewed: 16 August 2025
Rosario
CanadaWe occupy the whole apartment and we really like cooking our own food.
Stayed in August 2025
Reviewed: 15 August 2025
Sarusha
South AfricaThe accommodation is more rustic than expected. But was comfortable for our family none the less
Loved the pool and hot tub as well as the sauna.
Stayed in August 2025
Reviewed: 13 August 2025
Gene
CanadaDated interior. Stains on ceilings. High price for what you get.
Hot tub & pool. Slightly more affordable.
Stayed in August 2025
Reviewed: 12 August 2025
Ritzail
CanadaParking
I love it
Stayed in July 2025
Reviewed: 9 August 2025
Julie
United StatesA bit worn and could do with a bit of a spruce up
Pool and hot spa and the view and privacy
Stayed in August 2025
Reviewed: 9 August 2025
Liem
United StatesI was downstairs and the guests upstairs were running in their room, making some noise every night
Having kichen and microwave is a plus
Stayed in August 2025
Reviewed: 7 August 2025
Coutsocostas
GreeceHot tube- nice after a long and tiring day!
Stayed in August 2025
Reviewed: 7 August 2025
Antonella
SwitzerlandSmall, quite tight bathroom. Vendor machine lacked mineral water!
Quiet overall. And you didn’t realize how busy it was as we had a ground unit facing the forest. Bed was comfy and unit spacious.
Stayed in August 2025
Reviewed: 5 August 2025
Cara
United StatesNeeds a deep cleaning to reduce sneezing from dust, shower head in downstairs bathroom needs replacing. Guests should know about their balcony view, if that’s important to them, before checking in as it’s a very expensive condo to stare at “nothing”.
Location to local bus, view from balcony, fireplace, hot tub.
Stayed in August 2025
Reviewed: 4 August 2025
Tricia
United StatesThe pictures online are a bit deceiving as far as the size of the resort and the pool options. The resort online DEFINITELY appears more luxurious than it is actually in person. This was disappointing to our family for sure compared to what we expected from the pictures when choosing to book here.
Adequate space for our family was lovely. Wish there was another sitting option as the couch only fits 2 to 3 people in a home that can sleep 8.
Stayed in July 2025
Reviewed: 1 August 2025
Edwin
Philippinesa little bit distant from downtown, 1 washing and drier shared to all so waiting time is long
spacious and homy, quite and serene, enough parking
Stayed in July 2025
Reviewed: 1 August 2025
Theresa
United StatesThe cleanliness ! I made several phone calls the first evening, the next day and the third day for dust, sticky furniture, kitchen was dirty, broken screen door going out to deck , bugs in the condo, broken shade.Very disruptive to my vaca!
Even thou the hot tub jets were not too powerful the view was great. Hopefully the pools and sauna are being cleaned well.
Stayed in July 2025
Reviewed: 30 July 2025
Doreen
United StatesIt's very far from town, but the bus stop is just right outside. Your stay includes the bus pass. There's no restaurant on site. The pool is a bit small, and it's full of kids.
Stayed in July 2025
Reviewed: 27 July 2025
Rica
United StatesThe room could use some updating. Paint, new clean carpet and new appliances
Beautiful from the outside. The flowers and outdoor amenities are nice
Stayed in July 2025
Reviewed: 26 July 2025
Julie
New ZealandRooms are dark not enough light
Great, and bus service was a bonus
Stayed in July 2025
Reviewed: 21 July 2025
Cristan
United StatesParking - hard to find one especially if you check-in or arrive late at night.
Comfortable and clean beds, enough towels and extra blankets for the pull out bed.
Stayed in July 2025
Reviewed: 16 July 2025
Tyler
United StatesThe rooms and decor could use updating, and the pool area could benefit from a remodel. The sauna was unusable due to kids running in and out constantly—staff should enforce rules so it can function properly. Room cleaning every three days isn’t enough for a resort, and basic supplies like coffee, sugar, and creamer weren’t replenished. It would help to have paper towels stocked in the kitchen. The pool/spa area also lacked adult-only enforcement, which made it hard to relax. A bar or lounge offering drinks and small bites at the lodge would also be a great addition.
We really enjoyed the peaceful, secluded location—tucked away enough to feel immersed in nature, but still close to downtown Banff. The room was spacious and comfortable, and we loved the pool and spa area with mountain views. The natural surroundings made it feel like a true retreat.
Stayed in July 2025
Reviewed: 16 July 2025
Kelly
United StatesTwo of the four burners in the room on the stove were broken. The laundry services on site were broken . Needs to be updated for the cost.
Location was pretty! The staff was friendly and accommodating. They had bear spray to check out complementary if you returned it at the end of the stay.
Stayed in July 2025
Reviewed: 14 July 2025
Florence
United StatesParking is tight
Very convenient and accessible
Stayed in July 2025
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