Would have liked a fridge in the room

Stayed in September 2025

The bathroom door is frosted, and not very strongly so-- meaning that folks in the room can see everything their friend is doing in the bathroom. The shower door is also glass, so it's not like you would find some privacy behind a shower curtain once you stepped into the shower. This is a pretty huge oversight for a 'triple' room meant for small groups, and is sole reason I gave our experience 8 stars instead of 10. Replacing the frosted glass bathroom door with a proper door would significantly improve guest experience. Oh, also there was a bit of noise audible in our room from the bar downstairs while we were going to bed. It wasn't loud enough to keep us awake, and it somewhat to be expected on a Saturday night! I imagine this would be less likely for rooms on the higher-up floors (we were 1st floor) But it's worth mentioning in case you're looking for absolute peace and quiet.

Incredible location and extremely well set up hotel. It has a somewhat Hostel/Travellers type vibe, but with all the comfort of a hotel. There are a couple restaurants (and a bar!) literally *attached* to the hotel, meaning that you don't even need to leave the building to access them. Free parking around back. Walkable to everything that downtown Nelson has to offer. We stayed in a 'triple' room, which was plenty adequate for our girl's trip needs. Really appreciated that the room was stocked with extra linens and plenty of towels. Bathroom was clean and beds were comfy! Also loved the communal kitchen/meeting space on the 1st floor, as well as the pool tables down on the main floor.

Stayed in August 2025

Bed had a hole in the mattress - advised the front desk

Pub, restaurant and coffee shop all in one

Stayed in August 2025

Parking, although free, never had a spot available

Great location, helpful and friendly staff, clean room, good food and drinks options

Stayed in August 2025

parking-expand hotel parking to the Grand liquor store as there were many spots open and it is part of the hotel I believe

There was very little parking and the street parking is limited as it is a busy little town. Great location though and amazing staff. Housekeeping is great. Note that there is not a fridge or coffee in the room-there are in a common area. Good restaurant downstairs. And they have a great ice machine and coffee ready in the AM.

Stayed in August 2025

The blinds did not allow for blackout, therefore our east facing window was very bright in the early morning.

Guest patio was great!

Stayed in August 2025

No elevators!

Location and staff

Stayed in July 2025

Location

Stayed in June 2025

Not enough parking, noisy.

The location, beds, restaurants.

Stayed in July 2025

Stayed here many times. Cool spot

Stayed in June 2025

During my previous stay I had left a charger. I phoned the next day and was assured they would keep it for me until June 30th. When I checked in June 23rd. When I arrived, they could not find it.

Stayed in June 2025

Rooms above the bar can get loud on weekends, and no unregistered visitors or guests are allowed in hotel rooms. Parking can be pretty limited, so it’s best to plan accordingly when taking your car out anywhere

Walking distance from all the shops, restaurants, galleries, cafes, and breweries—no car needed. all located under one roof: a bar, steakhouse, coffee house, lounge, sauna, gym—great for chilling after outdoor adventures.

Stayed in June 2025

Early morning neighbouring construction … no elevator

Central location

Stayed in June 2025

Gr8 location, and food in the bar is excellent!

Stayed in June 2025

Music from restaurant downstairs was louder than it needed to be but did end at 10:00

Great central location

Stayed in May 2025

Nothing

Perfect location

Stayed in May 2025

Noisy, can hear next room’s tv

Clean, new, free parking, convenient location

Stayed in April 2025

Windows very thin. Lots of street noise

Spacious

Stayed in April 2025

Small, but convenient. Very clean. Mattress was NOT super comfortable, but serves it's purpose. Staff as amazing.

Stayed in April 2025

The bed was a little uncomfortable with only a sheet and light duvet along with only 2 okayish pillows.

Location was great and everything was super clean! The staff were very kind, pleasant and super helpful.

Stayed in April 2025

The room was directly over the bar area downstairs and there was some noise late into the nights, the fireplace was faux and the floor very squeaky.

The location and the staff were excellent!

Stayed in March 2025

The day when I had to leave the hotel😂

Very friendly staff. Clean room. Pub in the hotel is open till midnight, serving the best Caesar drinks. Taras with sauna. Parking charge free at backyard.

Stayed in March 2025

Window mounted AC/heater fan noisy. Either turn it off at night or wear ear plugs.

Great location in downtown Nelson, nicely renovated and upgraded throughout including a brick feature wall in our room and a writing desk looking out over the city, attractive lounge, game room, and coffee shop that was open early with excellent home baked goods. Free off street parking. Helpful and pleasant staff.

Stayed in March 2025

Noisy fan in the room but I think the setting was wrong on the heat pump.

Perfect location. Restaurants and pubs close by.

Stayed in February 2025