We had a beautiful room that was very clean and well-serviced by housekeeping staff.

Stayed in August 2025

I'd say, the hotel has seen better days. Some furniture, walls or equipment would need a fresh up, dishwasher not working etc. There is almost no dishes in the kitchen. You can ask, and staff is always helpful, but still limited. Seems no one really cooks there ;). The balcony is not equipped at all and full of "leftovers" from the birds, not been cleaned during the stay and plenty dead mosquito in the corners inside. So overall there is no issue with cleanliness and fine to stay, but it's not the 100% you expect.

The best is the location just right at the shore and small harbour and park areas, overlooking the sea. Great for evening strolls or if you want to go running. Moreover in walking distance to diverse restaurants, shops and GO station to Toronto or the other direction to Niagara. The appartment has a very good layout, sofa and is open and light with huge window to the balcony.

Stayed in August 2025

Parking is a bit tricky when you first get in to register.

Very convenient to get to. Great location for walking, good restaurants. Hotel clean. Staff friendly.

Stayed in July 2025

The restaurant wasn't open, but looked like it could be really nice.

Lovely view of the lake and very nice to be able to sit out on the balcony to enjoy it.

Stayed in July 2025

We had to make our son's bed ourselves. I always find this strange in a hotel, but it's happened to us before. Maybe it's common practice? The lady who brought the bedding hadn't brought any pillows for the bed, and there weren't any either. Only the bedding. She said she would bring them the next day, but we needed them right away for the night. After insisting, she brought one for us anyway. We'd put a sign on the door saying we didn't want anyone in the apartment, but they went in anyway. When we booked our stay, there were still pictures of a restaurant. But that restaurant no longer exists. The pictures have since disappeared, too. I thought that was a shame. So, no breakfast. We couldn't really use the kitchen in our unit. There were no pans or a kettle in the unit. All the available dishes were still in the dishwasher.

We stayed in a spacious one-bedroom apartment with a sofa bed for our son. There was also a washing machine in our apartment, which was very convenient. The hotel is located near a train station with direct connections to downtown Toronto. There are many restaurants nearby, and the harbor view was beautiful. Paid parking was available right next to the hotel.

Stayed in July 2025

Great location, very close to the water. Rooms were clean and spacious. Check in was quick and staff were friendly.

Stayed in July 2025

A little outdated kitchen

All good

Stayed in June 2025

Would have been nice to have a restaurant or coffee bar on site.

Near the lake and walkways along the lake and river, lots of restaurants close by, large room and balcony overlooking the lake. Not right by the airport but certainly close enough, quiet, friendly staff and comfortable.

Stayed in June 2025

The location is great and it really is the only hotel for miles around so this is the place to stay in port credit

Stayed in May 2025

Hotel is dated. Room needs a refresh, particularly bathroom. Bar/restaurant was closed and has been for a while apparently which was disappointing. Fortunately plenty of places nearby.

Location was great.

Stayed in May 2025

The sheer curtains on the sliding door were really dirty. Perhaps they should be cleaned monthly? There were dirty cobwebs on the kitchen light fixture.

The location is perfect and the Italian restaurant across the street was.The day to day housekeeping was great.

Stayed in May 2025

Wish there was a pool and a chair on my balcony so I could watch the water

I loved the location. It was convenient for me to get to nearby bars and restaurants.

Stayed in May 2025

Parking not included in the already high price and the $1000 or $500 hold on the credit card seems high. Also, we have stayed here many times, and on this occasion we were in the smallest room yet (only one bed-side table, very few dishes). It would be nice to have chairs on the balcony and twice the cleaning staff came in before 8:30 (while we were still there; and this is rather early to get up while we are on vacation).

Location

Stayed in May 2025

Disappointed that there were no chairs on the balcony. There was an issue with the toilet - water was running in it constantly which meant that it kept refilling every 7-10 minutes. It woke me up a few times in the night.

Excellent location - walkable to many restaurants. Comfortable bed. Clean.

Stayed in May 2025

Too bad that breakfast is not available in hotel. Restaurant also closed but many alternatives nearby. Room did not have a table or desk. Terrible pillows. The traffic around Toronto is terrible......construction everywhere including Port Credit.

Interesting waterfront location with many nearby restaurant choices. Room (suite) was reasonably equipped and comfortable .

Stayed in May 2025

Front desk staff was rude.

Great location.

Stayed in May 2025

Bed was not the best or could have been improved.

Location great to a lot of restaurants.

Stayed in April 2025

Room needs more kitchen stuff, kuerig coffee marker be great! Overall good though.

Location, room big, clean!

Stayed in March 2025

Bed was a little too soft for my liking.

Large suite. Comfy and home feeling. Great view of the bay

Stayed in March 2025

I felt the mattress was a little thin for my liking.

Room size was great and the room felt comfy.

Stayed in February 2025

Rooms are a bit outdated and beds definitely need to be upgraded they are very creaky and springy and not the best sleep I’ve had in a hotel. The room also had quite an “old” smell to it. I did want to note that we stayed during a snow storm and I understand it’s hard for everyone but around the property was not cleaned and no salt put down which was disappointing since they make you park off the property in a different lot and it was extremely difficult to get back to the car with no snow maintenance done.

I’ve always enjoyed this hotel it’s very nice, great location for places to walk and get food etc. rooms are always a good size. More of a quiet hotel since a lot of the guests live there so it’s never too loud. Balcony’s are always directed to a beautiful view.

Stayed in February 2025

Needs updated coffee machine…no good!

Location & room size….balcony for fresh air…nice views of the lake & Snug Harbour. PM

Stayed in December 2024

Location close to transit and resturants

Stayed in November 2024

I was not aware of parking fee of $15 per night before my stay.

My room had a balcony and a great view of the Toronto skyline. Close to many restaurants, Lake Ontario and a 5 minute walk to the Go train (public transit into downtown Toronto). Extra bonus of fridge, stove, washing machine/dryer and dishwasher plus microwave. Staff were friendly and helpful.

Stayed in November 2024