I was a bit bummed that the pool by the lake was closed. Outside patio areas attached to villas needed to be power washed. Would have liked to see Bob's Boathouse bar open. It looked a bit abandoned.

Loved the 2 bedroom Lakeview room. Extremely clean inside. Very comfortable beds! Kitchen has everything you need. Also, nice to have a washer and dryer. View was absolutely amazing!! Infinity pool was awesome! Also, great exercise room! Loved going to the spa for a facial. Staff were extremely nice and helpful. Sitting down by the Lake was beautiful and peaceful. Restaurant, Touchstone Grill, was AMAZING! Food was absolutely wonderful!!

Stayed in June 2025

Everything was nice.

Beautiful view of the lake! Comfortable beds and furniture. Well-equipped kitchen. Very enjoyable to spend time relaxing on the balcony.

Stayed in May 2025

Didnt really explain alot of what we needed to do - with garbage, beds etc when we leave

Great location. Beautiful views Loved using the firepit area.

Stayed in May 2025

The pillows were not great.

Stayed in February 2025

Amenities being closed Cleanliness of room (found handcuffs & food under bed) Hair in the bedding Cabinet faces had spilt food on them Snow removal was spotty (stairways were slippery)

We enjoyed the view, location, scenery and the company

Stayed in February 2025

Staff were wonderful. Loved the location and mornings waking up to beautiful serene scenery!

Stayed in January 2025

The driveway was very dark. Considering that you have to drive from the suite to the main chalet for dinner, it would have been nice to see where we were going. It would also be nice to have a little carpet for our wet shoes when we walk into our actual suite. There was one in the little vestibule but I wouldn’t take my shoes off and leave them there.

There was plenty of space. The suite was beautiful, and clean.

Stayed in February 2025

A tad bit pricey

The location is great.

Stayed in January 2025

We spent 3 night on new year and it was very nice and quit place we enjoyed wih my family :)

Stayed in January 2025

Loud fan in the unit, not controlled

Nice location

Stayed in December 2024

There was no breakfast offered. Spa is overpriced

The sauna and hot tub and steam room were lovely. The hotel was clean.

Stayed in November 2024

Small things. A full length mirror would be great. Maybe inside a closet. The shower liner needs to be washed. Tops for the pots would help with cooking. Maybe add some sleighs for winter activities since the lake wasn't frozen enough for ice skating. Lights along pathways to see while driving and walking. The entrance to the door needs to be sealed/get a bottom sweeper so the cold air doesn't come in.

Staff was wonderful and extremely helpful. The room was amazing. We stayed in a one bedroom. The grounds are beautiful even during a extremely snowy week.

Stayed in December 2024

Just not enough snow plows to clear the driveway and walkway faster. Too high of snow to walk around. Wish we could see more of the place.

Nice luxurious unit with 4 bedrooms perfect for our family trip of 9 people. In spite of the unexpected snow storm and power outages here and there, we still enjoyed our time and experience. The resort accommodated us well.

Stayed in December 2024

No indoor pool

A beautiful, comfy place to relax.

Stayed in October 2024

The room smelt like the previous occupants cooking and that smell stayed in the room the whole time we were there even with fans going, the patio door open and candles lit. I would have preferred management put an air freshener in the room prior to our arrival. Also the fan in the bedroom was too loud to use at night so maintenance should look at that. There is no privacy on the balcony as well as it's shared with your neighbours. You get a half wall between but when you look out over the balcony railing your neighbours can see you. You can also hear guests above you or in the shared hallway. The food at the Touchstone Grill was average and nothing super fancy and I found my halibut meal quite bland in flavour. A couple bottles of water for guests in the room would be great to have as well - most hotels offer guests bottled water. If you want water bottles, you have to pay cash only at the front desk so bring your own from home!

The location was amazing. Beautiful spot. Great amenities even in the colder months. We took full advantage of the outdoor jacuzzi, indoor steam and sauna and the outdoor fire pit. The resort provides everything for a fire and the wood is always well stocked! They have Muskoka chairs down at the beach on the dock and it's really nice to sit out there. The bed in the suite was super comfortable and great pillows too. The couch was very comfortable for lounging as well. All amenities in the room (besides the loud bedroom fan!) were really great! Had a lovely massage at the Amba Spa by Bonnie - she was really great and I achieved exactly what I was looking for there. I would go back again 100%!

Stayed in November 2024

As we had booked the stay from Sunday to Monday there was no restaurant in the resort that was serving food. We had to drive a 10mins drive to get to the nearest food location. Would have appreciated the restaurant within the resort to be functional to avoid the drive.

It is a nice isolated place with a great view and great home away from home. The studio suite was great. The lake view, ease of check-in and check-out were appreciated.

Stayed in November 2024

I’m my room eat dead flights otherwise it was great

Beautiful location great for summer activities

Stayed in November 2024

Downside. Lake view room in west boathouse had no fireplace and room was smaller for more money. No signs on main roads for beach and you had to walk on road there were no stairs from upper parking to beach.

Bed was comfy, stocked kitchen was nice, deep soaker tub.

Stayed in November 2024

Touchstone is a beautiful property by Lake Muskoka and a quick drive away from Bracebridge and Port Carling. Our room was spacious with the perfect number of amenities for us as we have a 6-month old. We requested the reception to provide daily cleaning and they did not disappoint. Keep up the fantastic work, team Touchstone! I am looking forward to bring my family back here in the future

Stayed in November 2024

They don’t tell you that their units are owned by different people under the umbrella of the resort, so every unit is different. It’s essentially an Airbnb. We found a closet of other people’s sweaters, cleaning supplies and half-full jars of various liquids. Housecleaning didn’t clean the fridge or freezer out at all - there were multiple hairs in both. We were given a late check out and housekeeping came knocking early and entered the unit without our answering the door and seemed surprised we were still there. Every staff member we encountered was standoffish and didn’t make you feel very welcome. Main pool is very small and has only one shower/bathroom stall, which was filthy- the shower was covered in blood when we entered the stall. Overall, much too expensive for what you receive.

Beautiful area. The dock by the boathouse restaurant is very nice.

Stayed in October 2024

Unfortunately our coffee maker was broken. Top sheet of the bed wasn’t clean, once removed the bed was amazing!

Beautiful resort, room was amazing. Wish I could’ve taken the bed home with me it was that comfortable! Views were incredible and the hot tub at nice was a great way to unwind after the days out hiking.

Stayed in October 2024

There was nothing we didn't like, we only have some suggestions for taking things to the next level! It is difficult to navigate the resort in the dark, so it would be helpful to have more nighttime lighting, especially for the building names and room numbers. Offering breakfast would be a wonderful addition (though we were fine making our own breakfast in our kitchenette and going out in Bracebridge). And rain shower heads would make the bathrooms even more luxurious!

We loved so many things about our stay at Touchstone! First and foremost, the location on Lake Muskoka is fantastic, and the views—especially down by the water—are truly beautiful. We had a studio and felt that the accommodations were modern/updated while still managing to foster a cozy, rustic vibe. We especially loved the fireplace, the comfortable bed, and the sleek tiled wall in the bathroom. We were delighted that our studio was really more of a one bedroom, with the bed in a separate room from the living area. And there was even a washer and dryer in the unit! Everything was sparkling clean for us when we arrived. Thank you to all at Touchstone who helped make our stay so wonderful. It was the perfect couple getaway/babymoon!

Stayed in November 2024

The pillows were hard, would be great to have some slim feather pillows.

The four bedroom unit was spacious, well designed and comfortable. It was a perfect place for a family get together. The lake view, and facilities were great. Access to a sauna and a hot tub was an added bonus.

Stayed in November 2024

Room had a few cleanliness issues but it's ok. Just cleaned the coffee off the cupboards, threw out the forgotten garbage, and dusted a bit. Coffee maker and light in living room were broken but nothing you can't manage

This is a beautiful, peaceful place. The resort is beautiful and just an absolute pleasure to be. You almost don't want to leave. The fall colours are amazing and you don't even miss the pool in off weather because of the ability to walk or go to a fire. The staff and other guests were all very polite. Great stay. Thank-you.

Stayed in October 2024