Reviews of Renovated Chalet at Mystic Springs, Mountain Views, Pets Welcome!
140 Kananaskis Way 113, T1W 2X2 Canmore, Canada

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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe facility was absolutely beautiful! It accommodated all of our needs perfectly! The whole facility was immaculate! Inside and outside! I would recommend this facility to everyone! The location was perfect as well. Easy to access, close to everything and far enough that traffic noise was nil.
Thank you! Nothing more needs to be said!
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewWe stayed as 2 families and found the chalet very comfortable overall in a great location. Communicating with the host was a breeze. There's plenty of cookware for basic cooking, board games, pool and laundry facilities. There's only one car allowed per chalet, and a street parking spot was a bit difficult to grab as we had two cars.
The $160 cleaning fee and $50 linen fee on top of the daily price is excessive. Would be better to charge a refundable deposit and charge for cleaning only if justified or if there are pets... otherwise cleaning should be included in the price.
Thank you for your positive feedback about the unit itself. Parking is administered by the resort, and it is better to guarantee once parking for each guest, than be in a situation where half of the guests can not find parking at all when they arrive. Indeed, finding street parking for the second car can be a bit difficult, but not impossible.
Thank you for your positive feedback about the unit itself. Parking is administered by the resort, and it is better to guarantee once parking for each guest, than be in a situation where half of the guests can not find parking at all when t… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewLocation, cleanliness, pool and hot tub
Pull out bed
Glad to hear you like the unit, location, and of course pool and hot tub. Thank you for your feedback about the pull out sofa bed, it has now been entirely replaced.
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThanks again to our Host!!! The place was amazing, perfect for our family. Clean, comfortable, we had everything we need on hand, location was a walk away from town and from the highway. We will definitely rent this place again.
Love those comments, thank you!!! Glad the place was amazing, but more importunity sounds like you had an amazing stay. See you again!
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewComfortable and clean
Pool was under repair
Thank you for staying with us.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGreat convenient location, owners quick response to questions, even gave us early access. Place had lots of dishes, towels, blankets
Hide a bed in living room would be best suited for children or teenagers
Great to hear you loved the mountain view, and the great location.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe pool area and hot tub were nice
Glad you enjoyed the outdoor pool and hot tub. Thank you.
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewBeautiful pool, comfortable bedrooms Everything perfect!!!
Nothing
Thank you!!!
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewCozy, clean and has everything you need.
No Bathroom on main level so all guests have to go upstairs to use the washroom. Parking on the street is extremely hard. Unit is a bit far from the designated parking.
Thank you. Both bathrooms and bedrooms are located on the 2nd level as clearly indicated on the listing.
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 2 May 2024 · Stayed in May 2024
Verified reviewThe hosts were absolutely incredible, so hospitable and generous. The suite was fully stocked with everything you might need. It was clean and beautiful and I hope to be back!
Thank you for your kind words, we truly appreciate it and hope you will have a chance to visit us again in the future.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewClean
Comfortable
Thank you. Glad to hear you found the place clean and comfortable.
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewThe location and the privacy, great view of some of the mountains through the windows. Downstairs was perfect for our two dogs!
N/A
Gland you (and the dogs) truly enjoyed your stay here!
Reviewed: 31 December 2023 · Stayed in December 2023
Verified reviewUnit had been renovated. Main bedroom had its own ensuite. Easy access to hot tub and pool.
Glad to hear you had a great stay at our renovated unit. We try to continuously upkeep it at a very high standard.
Reviewed: 19 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 October 2023 · Stayed in October 2023
Verified reviewBeautifully decorated home, had everything we needed and the communication from hosts was top class.
Nothing!
Thank you! Glad to host guests from Ireland!
Reviewed: 21 February 2023 · Stayed in December 2022
Verified reviewcould use new sheets but beds were comfortable.
That's what we like to hear "relaxing, enjoyable, fun, clean, comfortable". Thanks for the note, new bedsheets are there now.
Reviewed: 6 February 2023 · Stayed in February 2023
Verified reviewLocation, beautiful condo, super cozy and comfortable... the owners were so hospitable and gave us great tourism advice... so nice to have a park pass included...
Nothing!
Thank you Gill, it is great to hear that our local knowledge was put to a good use. There is so little time here to explore such a vast area.
Reviewed: 16 January 2023 · Stayed in January 2023
Verified reviewAwesome
Reviewed: 13 December 2022 · Stayed in December 2022
Verified review