262 Saint Jacques Ouest, H2Y 1N1 Montréal, Canada
#47 of 133 hotels in Montréal
Guests' ChoiceBased on 1266 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 1 September 2025
Wismer
MexicoThe matresses needed to be changed
The eclectic decor was fun. The staff was great.
Stayed in August 2025
Reviewed: 27 August 2025
Lizzi
United StatesThe gift shop was not open when I arrived and closed when I returned from business meetings each day.
Room was large with everything I needed for a comfortable stay.
Stayed in August 2025
Reviewed: 26 August 2025
Dan
United Stateswifi was horrible, need to have more of a breakfast
Location
Stayed in August 2025
Reviewed: 25 August 2025
David
United StatesI had unworkable Wi-Fi, which was promised as a amenity of the hotel. I tried both of the available networks and was not able to get a connection stay up even at low speed. I was in room 215 at the corner of the hotel and the Wi-Fi was completely unusable..
The artwork, the actual building itself, mostly the staff who were friendly and extremely helpful.
Stayed in August 2025
Reviewed: 22 August 2025
Michael
CanadaThe elevator service had to be off service for housekeeping. Breakfast offering was a bit basic.
Location in Old Montreal.
Stayed in August 2025
Reviewed: 21 August 2025
Lydia
United StatesAll good
Comfortable bed and fun lobby
Stayed in August 2025
Reviewed: 16 August 2025
Lance
CanadaArt work. Size of the room.
Stayed in August 2025
Reviewed: 13 August 2025
Thomas
CanadaLocation. Staff were pleasant and helpful
Stayed in August 2025
Reviewed: 13 August 2025
Robert
United StatesLocation
Stayed in June 2025
Reviewed: 12 August 2025
Sandra
United StatesMaybe it could use some renovations. It was a little musty smelling.
The location was perfect walking distance to everything.
Stayed in July 2025
Reviewed: 12 August 2025
Marta
CanadaThere really isn't much of a hotel breakfast, however there is a restaurant next door and one about a 5min walk that are EXCELLENT. The only issue is that the one next door doesn't open until 10am. It's not a huge issue, but if you're someone that loves a good hotel breakfast, like we do, it's something to consider.
The hotel is essentially an art gallery stuck in time. But the rooms are large, clean, quiet and very comfortable. Had a great sleep and was pleasantly surprised at how much I enjoyed this place. Would 1000% stay here away.
Stayed in August 2025
Reviewed: 12 August 2025
Gustavo
BrazilCleaning personnel did not show up one day.
Great atmosphere, close to several touristic attractions and the subway.
Stayed in August 2025
Reviewed: 10 August 2025
Jennifer
CanadaThe hotel entrance is not accessible, two sets of stairs to manoeuvre, first outside and then inside up to the reception area. There are staff to assist if needed. The carpets could use a good cleaning in the bedroom. The shower access is a little tricky getting in/out due to the sliding doors, edging on the tub. There is no surface area for placing cosmetic bags/personal items within the sink area/bathroom. There are outlets but no lamps/etc with USB plugs for phones, laptops etc. Perhaps updating with those modern conveniences would be nice touch.
Location was great, positioned right between old Montreal and the downtown area. Everything was walkable. Our room was large, the bed was so comfortable, the AC was very good, almost a little too cold, but easily adjusted within the room for comfort. Breakfast was fine, two pastries, juice and a hot beverage - nothing exceptional and only peanut butter for protein. Staff are lovely, very helpful and friendly and welcoming. Valet parking was terrific and always very responsive and quick. Eclectic decor with lots of fabulous art to admire.
Stayed in August 2025
Reviewed: 9 August 2025
Olga
IsraelThere was no bar of soap in the bathroom, and the toiletries provided were 1 each and wouldn't be enough for 3 people. We had our own, so didn't ask for more - I'm sure the hotel would've provided them upon request.
The location is unbeatable, close to everything. Our rooms on the 4th floor faced the busy street, but were quiet at night. We loved the spacious rooms and especially the art all over the hotel. The breakfast was more substantial than we had thought, with juice, coffee and two large pastries that were freshly baked and delicious. For a two-night stay, that was enough, although I imagine we'd start going out for breakfast to have more variety if we had a longer stay. The staff was great, particularly the ladies in charge of the breakfast. Loved our stay!
Stayed in August 2025
Reviewed: 1 August 2025
Andria
United StatesThe croissants
Stayed in July 2025
Reviewed: 1 August 2025
Elaine
United StatesThe WiFi was a bit wonky.
The location is excellent. The staff were accommodating. Reasonable parking close by
Stayed in July 2025
Reviewed: 30 July 2025
Karen
United StatesIt wasn’t the property’s fault, but we didn’t have electricity from afternoon til past midnight because of gas leak, so we had to take cold showers and didn’t have any AC on a hot day. But the hotel gave us flashlights and water and tried their best to make us comfortable.
Beautiful, clean and historical and easily accessible to old town and pier if you like to walk.
Stayed in July 2025
Reviewed: 28 July 2025
Geraldine
IrelandI liked the propo
The location was great and the staff were friendly and helpful
Stayed in July 2025
Reviewed: 28 July 2025
Jennifer
CanadaCarpets were so worn.
Location. Breakfast and croissants
Stayed in July 2025
Reviewed: 26 July 2025
Sharon
United StatesCozy room and lobby with fun color everywhere! The location was absolutely the best for a short walking distance to see the vibrant, old brick streets lined with cute little outdoor patio restaurants and stores.
Stayed in July 2025
Reviewed: 24 July 2025
Barbara
AustraliaWe had a problem with the air conditioning not working on the first day & had to change rooms
Very welcoming, excellent friendly helpful staff
Stayed in July 2025
Reviewed: 24 July 2025
Peter
United StatesCoffee
Stayed in July 2025
Reviewed: 21 July 2025
Alan
United KingdomWhilst in my room a drone flew right up to the window as I was lied on the bed it hoovered and then backed away slightly whilst still observing my room. A creepy guy in the parking lot next to Hôtel was operating it. I reported to hotel reception not sure they took it seriously just said that’s weird.
Rooms were spacious and comfortable. Enjoyed complimentary breakfast, lady server for breakfast was really nice and always offered to help carry plates to table. Great location for easy access to Montréal sights.
Stayed in July 2025
Reviewed: 16 July 2025
Andy
CanadaMy bed was very soft...the bathroom didn't have enough room for anything only a small shelf to put your toothbrush.
Really enjoyed the paintings and the design style of the hotel.
Stayed in July 2025
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