Reviews of LHotel 4 stars
262 Saint Jacques Ouest, H2Y 1N1 Montréal, Canada

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewNot much.
1. Bar always closed early. 2. Bed was uncomfortable. 3. Wifi was absolutely crap.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe eclectic decor was fun. The staff was great.
The matresses needed to be changed
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff were very friendly and helpful. The lobby was cozy to hang out in. We loved all the art throughout the hotel. We walked all the hallways to look at the art. We chose not to rent a car, and found it easy to walk to different areas from the hotel.
The only things that weren't provided in our room initially were a Do Not Disturb sign and a bath mat. However, we did get them later.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStuff are helpful Room is good sized
Breakfast
Thank you for your review!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLoved the location! Eclectic decor.
Bed was large but hard.
Thank you for your great review!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel was neat with cute art and decor. Location was perfect for exploring Old Montreal.
Older building floors were a little freaky but added to the ambiance.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our gue… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours.
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as y… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRoom was large with everything I needed for a comfortable stay.
The gift shop was not open when I arrived and closed when I returned from business meetings each day.
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClose to everything in the old city.
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
wifi was horrible, need to have more of a breakfast
Thank you for taking the time to express your comments regarding your recent experience at our hotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. Again, thank you for your honest feedback. We do hope to welcome you back again!
Thank you for taking the time to express your comments regarding your recent experience at our hotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. Again, thank you for your honest feedback. We do hope … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe artwork, the actual building itself, mostly the staff who were friendly and extremely helpful.
I had unworkable Wi-Fi, which was promised as a amenity of the hotel. I tried both of the available networks and was not able to get a connection stay up even at low speed. I was in room 215 at the corner of the hotel and the Wi-Fi was completely unusable..
Thank you for sharing your feedback. We’re delighted to hear you enjoyed our artwork, historic building, and especially our friendly staff. We’re very sorry to learn about the Wi-Fi difficulties you experienced in your room. Please know we are actively working on improving our network to better serve all our guests.
Thank you for sharing your feedback. We’re delighted to hear you enjoyed our artwork, historic building, and especially our friendly staff. We’re very sorry to learn about the Wi-Fi difficulties you experienced in your room. Please know we … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation in Old Montreal.
The elevator service had to be off service for housekeeping. Breakfast offering was a bit basic.
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours. We do hope to welcome you back again !
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as y… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewComfortable bed and fun lobby
All good
Thank you for your great review!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe art hanging on the walls all over the hotel are amazing, like being in an art museum. The continental breakfast was very good. The bar was also a nice, convenient location to have a drink and socialize. Staff were excellent and helpful in giving suggestions and directions. Room was beautiful, bed was comfortable, and bathroom was great with a large walk-in shower.
No complaints at all.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our gue… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation is great.
Front steps dirty and no handrail.
Thank you so much for your great review!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAlways a great stay at an eclectic and unique hotel filled with great art from the owners personal collection.
Thank you for your kind words! We’re so pleased you enjoy the unique atmosphere and our art collection. It’s always a pleasure to welcome you back.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location. Wonderful staff. Comfortable, good sized room.
Would have been nice if it was a bit cheaper, although it really was very centrally located, so obviously we paid a premium for that.
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewArt work. Size of the room.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our guests’ needs … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation. Staff were pleasant and helpful
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewLocation
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe staff was wonderful, the pastries were exceptional. We had a great time, even though there was a power outage. That is outside the hotel's control. We had to switch rooms the first night because the A/C didn't work, and housekeeping found an item of clothing that was mine and returned it directly to me. That was very thoughtful.
some rooms A/C didn't work well
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our guests’ needs the best way we can. We truly appreciate your understanding regarding the power outage and are glad our staff could promptly assist you with the room change. It’s wonderful to know that our housekeeping team was able to return your item quickly, it’s the little touches that matter most to us. We look forward to having you and your family again as guests in our hotel.
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our Hotel. We take pride in catering to our gue… Show more